Last Updated on September 4, 2024 by admin
Guaranty Trust Bank (GTBank) internet banking is a convenient and secure way to access your account and perform various banking transactions online. It allows you to manage your finances from the comfort of your home or on the go, using any internet-enabled device.
Whether it’s checking account balances, transferring funds between accounts, paying bills, or even applying for loans and investments. Except during scheduled maintenance periods, the bank Internet Banking services can be accessed 24 hours a day, 7 days a week from anywhere in the world. It is simply the 360 banking experience.
In this article, we will guide you through the process of registering for GTBank internet banking and mobile app, ensuring that you can access your accounts, make transactions, and enjoy the numerous features and benefits of online banking.
Read: Gtbank customer care service:Phone Number,Whatsapp, Email, Social Media
Features
1.Account Management:
2.View account balances and transaction history
3.Download and print account statements
4.beneficiaries for easy transfers
5.Request, confirm, and stop cheques
6. Fund Transfers:
7.Transfer funds between your own GTBank accounts
8.Transfer funds to other GTBank accounts
9.Transfer funds to other banks within Nigeria (NIP transfers)
10.International transfers (subject to eligibility)
11.Transfer foreign currencies (Dollars, Pounds, Euro) from your domiciliary account
12.Bill Payments:
13.Pay utility bills (electricity, water, etc.)
14.Pay for cable TV subscriptions and other service providers
15.Pay for US Visa fee
16.Book flight tickets on selected airlines
Also read: How to Check Gtbank Account Balance and Statement of account
Benefits of GT Internet Banking
- Easy access to all your GTB account(s) from anywhere in the world.
- Online real-time account monitoring facility.
- Convenience of conducting banking transactions from comfort of home/office.
- Guaranteed security for all your online transactions.
- Easy Access to bank information and products.
- Effective, cheaper and easier way for our customers to communicate with banks.
- Allows 24/7 access to account.
How to register for Gtbank Internet Banking and get User ID and Password?
To access the GTBank Internet Banking Services, you must have your login details (User ID and Password).Because your account was automatically profiled for this service at the time of account opening and should have been sent to you via email.
How do I obtain my User ID and Password if you can get the detail again
- If you have not received your login details, please visit GTBank website
- Find the Internet Banking Area: Locate the internet banking tab
- Click on “Register” or “Sign Up for new users to register.
- Provide Information: You’ll likely be asked to input your GTBank account number and possibly additional details like your phone number.
- Create Login Details: Choose your User ID and a secure password.
- Get One-Time Password (OTP):GTBank may send an OTP to your registered phone number to verify your identity.
- Complete Registration: Follow any additional prompts, potentially answering security questions or confirming your personal information.
Option 2: Using the 737 Code
- Dial 7376*5#: Dial this code from your phone number registered with GTBank.
- Follow the Prompts: Select the option for Internet Banking registration and provide the requested details.
- Receive Your Login Details: Your User ID and a temporary password should be sent to you via SMS.
You can also read: Gtbank Squad: How to register for Squad, Start making and Accepting Payments
I have forgotten my Gtbank Password, what should I do?
Don’t worry, here’s how to reset your forgotten GTBank internet banking password:
Method 1: Through the GTBank Website
- Visit the GTBank website:.
- Click on the Internet Banking section: Locate the internet banking login area.
- Select “Forgot Password?” You’ll usually find this link below the login fields.
- Input Your User ID: Enter the User ID associated with your GTBank account.
- Answer Security Question: Answer the security question you set up during registration.
- Create a New Password: Generate a strong and secure new password.
- Confirmation: You might receive a confirmation of the password change via SMS or email.
Method 2: Using the GTWorld Mobile App
- Open the GTWorld App: Make sure you have it installed on your phone.
- Tap “Forgot Your Password?”: Usually located on the login screen.
- Provide Your User ID: Enter your GTBank User ID.
- Answer Security Question: Answer the security question as before.
- Set a New Password: Create a strong and unique new password.
If you’ve also forgotten your User ID or security question:
If you have been locked out following 3 unsuccessful login attempts, you will be required to call contact center (GTConnect) on 0700 GTCONNECT (0700 482666328), 234-1-4480000, 08029002900 or 08039003900 and select 2 & 0 to speak to an Agent.
How can I change my Gtbank Internet Banking password?
Here’s how you can change your GTBank Internet Banking password:
Method 1: Through the GTBank Website
- Go to the GTBank website and access your Internet Banking account using your existing User ID and password.
- Look for a “Settings” section, “Profile” tab, or a similar option in the navigation menu.
- Find the specific “Change Password” option.
- Input your current password, then create and confirm a new strong password.
- You may receive an SMS or email confirmation about the password change.
Method 2: Using the GTWorld Mobile App
- Open the GTWorld app and sign in with your existing User ID and password.
- Access your profile section. This might be indicated with a profile icon or your name.
- Locate the “Change Password” option within the menu.
- Enter your current password and create and confirm a new one.
The new Password takes effect the next time you logon to the internet banking platform.
Should you require further assistance, please call our Contact Centre (GTConnect) on 0700 GTCONNECT (0700 482666328), 234-1-4480000, 08029002900 or 08039003900 and follow the voice prompts.
Read also: How to block and Unblocked Gtbank account
GTWorld App
GTWorld is the innovative mobile banking app by Guaranty Trust Bank (GTBank) that lets you manage your finances with ease, convenience, and security right from your smartphone. It’s designed to provide a seamless banking experience, with features that cater to both personal and business needs.
Key Features:
-
Account Management:
- View account balances and transaction history
- Download and share account statements
- Manage beneficiaries for easy transfers
- Request and manage cheque books
- View and download credit card statements
- Open an account and onboard easily with a Selfie to verify your identity
- Upgrade your account to gain more flexibility
-
Fund Transfers:
- Transfer funds between your own GTBank accounts
- Transfer funds to other GTBank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- International transfers (subject to eligibility)
- Transfer foreign currencies (Dollars, Pounds, Euro) from your domiciliary account
- More efficient transfers using your phone book contacts
- ‘Near Me’ transfer to send money to nearby GTWorld users
- Keep your account funded by ‘pulling’ money from accounts in other banks using your GTWorld app.
-
Bill Payments and Airtime Recharge:
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Pay for US Visa fee
- Book flight tickets on selected airlines
- Buy airtime and data for self, phone book contacts, and others
- Bills & Payments: Cable TV Bills, Electricity Payments, Toll Fees, Dubai & US Visa Payments, Sports
-
Card Management:
- View and manage your GTBank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits
- Card PIN reset
- Access in-branch services. Block your lost or stolen card, and request a new one in the GTWorld App.
-
Other Services:
- Open a new GTBank account
- Apply for loans and credit cards
- Manage your investments
- Locate GTBank branches and ATMs
- Check foreign exchange rates
- Pay with QR codes
- Manage beneficiarie
Benefits:
- Bank anytime, anywhere from your smartphone.
- Biometric login, card control features, and secure transactions.
- Intuitive and easy-to-navigate interface.
- Avoid long queues and paperwork at the bank.
- Get instant notifications and updates on your transactions.
- The app adapts to how and when the user wants to bank.
- Offers a wide range of services, from basic transactions to loan applications and investment management.
How to register for GTWorld App
There are two main paths to register for the GTWorld App:
1. For Existing GTBank Customers:
If you already have a GTBank account, you can register directly within the app:
- Search for “GTWorld” on your device’s app store (Google Play Store or App Store) and download it.
- Launch the GTWorld app.
- On the welcome screen, select the “Sign Up” button.
- This is for existing customers.
- Input your GTBank account number.
- Provide the last 6 digits of your debit card number and its expiry date.
- Choose a User ID and Password.
- You will be prompted to create a 4-digit transaction PIN and answer a secret question for added security.
- Follow any additional on-screen instructions to finish the registration process.
2. For New Customers (No Existing GTBank Account)
If you don’t have a GTBank account, you can still register and open an account through the app:
- Download the App: Same as above, download the “GTWorld” app from your app store
- Launch the GTWorld app.
- Open the App: Launch the GTWorld app.
- Click “Sign Up”: On the welcome screen, select the “Sign Up” button.
- Choose “Open an Account”: This option is for new customers.
- The app will guide you through the account opening process, requiring personal information and identification documents.
- Once your account is opened, you’ll be automatically registered for the GTWorld app
You may also Like: How to buy Airtime and data from Gtbank
How can I login to my Gtbank account online?
To log in to your GTBank account online, you can follow these steps:
-
Go to the official GTBank website
-
On the homepage, locate and click on the “Online Banking Login” button, usually found in the top right corne
-
Choose the appropriate account type: “Personal” or “Business
4.Input your User ID and Password in the provided fields.
5.If you have a hardware token, insert it into your computer’s USB port.If you’re using the GTWorld app for the soft token, make sure you have it installed and logged in on your mobile devi
6. Generate & Enter OTP:
- Click on “Login.”
- You’ll be prompted to generate an OTP (One-Time Password) using your hardware token or the GTWorld app.
- Enter the generated OTP in the provided field.
- Once the OTP is validated, you will be logged into your GTBank online banking account.
A; To do this, select the Profile icon on the top-left corner of your Home screen and select ‘Reset secret question’. You will be required to go through the identity verification process via Smart Selfie. Once complete, you can create a new Secret Question and Answer
A: To do this, select the Profile icon on the top-left corner of your Home screen and select ‘Change Password’. A 6-digit OTP code will be sent via SMS to your registered phone number. Proceed to provide your Secret Answer, then create and confirm your new Password.
If you have forgotten your secret answer, select ‘remind me of my secret answer’ and your secret question will be sent to your registered email address.
A: To do this, select the Profile icon on the top-left corner of your Home screen and select ‘Change PIN’. A 6-digit OTP code will be sent via SMS to your registered phone number. Proceed to provide your Secret Answer, then enter and confirm your new transaction PIN.
If you have forgotten your secret answer, select ‘remind me of my secret answer’ and your secret question will be sent to your registered email address.
Q: How do I change my confirmation or authentication method to PIN or Token?
A: To do this, select the Profile icon on the top-left corner of your Home screen and select ‘Confirmation method’. Choose ‘Transaction PIN’ or ‘Token’ according to your preference.
To change to Token – you can choose ‘Hardware token’ or ‘E-token’, then enter the 6-digit code generated from either your hard token or e-token.
To change to PIN – select ‘Transaction PIN’ and enter your 4-digit PIN.
Q; What type of accounts currently have access to the new GTWorld App?
A: For now, SKS, SKS Teen Accounts and joint accounts are not profiled to be accessible on the new GTWorld App. Please note that all corporate account-holders are expected to access their accounts via GAPS and/or the GAPS Lite App.
A: For NRN & Regular Nigerian Customers, call 0803 900 3900, 0802 900 2900, 0813 985 6000, 01 448 0000, 0700 4826 66328.
The WhatsApp number for Regular, Platinum, NRN & HNI Customers is 0904 000 2900.
Source: Gtbank
