How to pay Bills from Gtbank

GTBank offers multiple channels to conveniently pay your electricity bills:

1. GTWorld App:

• Open the GTWorld app on your smartphone and log in with your details.
•  Navigate to the “Payments” section and select “Electricity Bill.”
• Choose your electricity distribution company (DisCo) from the list.
•  Input your meter number, phone number, and the amount you want to pay.
•  Review the details and confirm the payment using your transaction PIN or token.

2. Internet Banking:

•  Visit the GTBank website and log in to your internet banking account.
•  Go to the “Bill Payments” section and select “Electricity.”
•  Choose your DisCo.
•  Enter your meter number, meter type, amount, and phone number.
• Review the details and authorize the payment using a hardware token or by generating a token from your mobile app.

*3. USSD Code (737#):

• Dial 7373#: Open your phone’s dialer and dial 7373#.
•  Choose your DisCo.
• Input your meter number.
• Type in the amount you want to pay.
• Verify the details and authorize the payment with your 737 PIN.

To pay for DStv, GOtv, or other TV cable services from your GTBank account, follow these steps:

1. GTWorld App:

•  Open the GTWorld app on your smartphone and log in.
• Navigate to the “Payments” section and choose “Cable TV.”
•  Choose your TV cable provider (DStv, GOtv, etc.).
•  Input your smartcard/IUC number and the bouquet or package you want to pay for.
•  Review the details and confirm payment using your transaction PIN or token.

2. Internet Banking:

Visit the GTBank website and log in to your internet banking account.

• Go to the “Bill Payments” section and select “Cable TV.”
•  Choose your TV cable provider.
• Enter your smartcard/IUC number, package, and amount.
•  Review the details and authorize payment using a hardware token or by generating a token from your mobile app.

*3. USSD Code (737#):

• Dial* 737*Cable TV Code#: Replace “Cable TV Code” with the specific code for your provider (e.g., 737423# for DStv).
•  Follow the on-screen instructions to enter your smartcard/IUC number, select the bouquet/package, and confirm payment.

Read: How To Check and Generate Gtbank Account Statement

Frequently Asked Questions

Q1: What bills can I pay using GTBank?

A: You can pay a wide range of bills through GTBank, including:

• Utilities: Electricity bills (EKEDC, IKEDC, AEDC, etc.), water bills, waste management bills.
• Cable TV: DStv, GOtv, StarTimes, and other cable TV subscriptions.
• Telecommunications: Mobile airtime and data plans for various networks.
• Internet: Broadband and internet service providers.
• Education: School fees for various institutions.
• Government: Taxes, levies, and other government-related payments.
• Other: Insurance premiums, airline tickets, and more.

Q2: Which channels can I use to pay my bills with GTBank?

A: You can use the following channels for GTBank bill payments:

• GTWorld App: The most convenient way, offering a seamless and secure mobile experience.
• Internet Banking: For those who prefer to pay bills from their computer.
• *USSD Code (737#): A quick and easy option for mobile phone users.
• GTBank ATMs: Available at any GTBank ATM location.
• Quickteller: An online platform for various bill payments.

Q3: How do I get the bill payment code for my service provider?

A: The bill payment code is usually provided by your service provider. You can find it on your bill statement or their website. You can also get the code by dialing the GTBank USSD code *737# and navigating to the relevant bill payment section.

Q4: Is there a fee for paying bills through GTBank?

A: Yes, there might be a small convenience fee associated with some bill payments. The exact fee depends on the service provider and the payment channel you choose.

Q5: How can I confirm if my bill payment was successful?

A: You will receive a confirmation message on the channel you used for payment (SMS, email, app notification, or ATM receipt). You can also check your transaction history through the GTWorld app or internet banking to verify the payment.

Q6: What should I do if my bill payment fails?

A: If your bill payment fails, double-check the details you entered and try again. If the issue persists, contact GTBank customer care for assistance. They can help you troubleshoot the problem and ensure your payment goes through.