How to block and Unblocked Gtbank account

Last Updated on March 11, 2025 by admin

Blocking and unblocking a GTBank account is a process that requires careful consideration and adherence to certain steps to ensure that the account remains secure.

GTBank account can be blocked for various reasons, ensuring the security of customers’ accounts. Common causes include entering an incorrect PIN multiple times, reporting the card as lost or stolen, and suspicious transaction patterns. Additionally, cards may be blocked due to expiration or as a precautionary measure during potential security breaches. Understanding these reasons is crucial for cardholders to maintain uninterrupted access to their funds.

In this article, we will guide you through the clever techniques of blocking your GTBank account via online banking, mobile app, and USSD code.

When a GTBank ATM card is lost or stolen, immediate action is necessary to prevent unauthorized transactions. Cardholders can block their cards through multiple channels, including visiting a GTBank branch, using the USSD code *737*51*74#, or utilizing the GTWorld mobile app. For those preferring digital methods, the GTBank website offers an option to ‘hotlist’ the card through internet banking.

These diverse blocking methods ensure that customers can quickly secure their accounts regardless of their location or preferred communication channel.

Read: How To Check and Generate Gtbank Account Statement

How to Block GTB  Account

Blocking your GTBank account can be necessary in situations where your ATM card is lost or stolen, or if you notice suspicious activity on your account. It is important to act quickly to prevent unauthorized access to your funds. Blocking your account will halt all transactions, including debit card usage, online payments, and withdrawals, until the issue is resolved.

Blocking your GTBank account is a straightforward process and there are different ways to do it:

Using USSD Code

One of the quickest ways to block your GTBank account is by using the USSD code *737*51*74#. This method allows you to lock your account directly from your mobile phone. You will need to provide your registered phone number and 737 PIN to complete the process. This option is convenient for those who need to act swiftly without visiting a bank branch just follow the steps below

1. Dial *737*51*74# from the phone number linked to your GTBank account.
2. Follow the prompts to block your account.

Mobile App

1. Open the GTWorld Mobile App.
2. Navigate to the “Security” section.
3. Select “Block Account” to proceed.

Internet Banking

For those who prefer online methods, GTBank offers options through their internet banking platform or mobile app. By logging into your account, you can navigate to the ‘Cards’ or ‘Security’ section and select the option to block or deactivate your account. You will need to confirm your action by entering your internet banking PIN or password. This method provides a secure way to manage your account remotely. just foolow the steps below

1. Log in to your GTBank Internet Banking account.
2. Go to the “Self-Service” or “Security” section.
3. Select “Block Account”.

Customer Service/Branch

If you prefer to block your account through customer service, you can call GTBank’s hotline at 0700-482666328 or +234-14480000 if you are outside Nigeria. A customer service representative will assist you in blocking your account after verifying your identity. This method is suitable for those who may not have access to the USSD service or prefer speaking to a representative follow the step below

1. Call GTBank’s Customer Service at +234-700-482666328 (0700-GTConnect) for further assistance.
2. Visit any GTBank branch and request to have your account blocked.

These steps should help you secure your account promptly. Is there anything else you’d like to know?

Read: How to open gtbank account online-Easy steps

How to unblocked GTBank account

To unblock a GTBank account, several methods can be employed. The most direct approach is contacting GTBank’s customer care service via their hotline, where you will need to provide identification details and explain your situation.

Alternatively, the GTBank mobile app or internet banking platform can be used if accessible. For USSD users, dialing *737*20# from the linked phone number may help. If these methods fail, visiting a GTBank branch with valid identification is recommended. In all cases, verifying your identity and providing additional documentation may be required

OR

Using USSD Code

1. Dial *737# from the phone number linked to your GTBank account.
2. Follow the instructions to unblock your account.

Mobile App

1. Open the GTWorld Mobile App.
2. Go to the “Security” section.
3. Select “Unblock Account”.

Internet Banking

1. Log in to your GTBank Internet Banking account.
2. Navigate to the “Self-Service” or “Security” section.
3. Select “Unblock Account”.

Customer Service/Branch

1. Call GTBank’s Customer Service at +234-700-482666328 (0700-GTConnect) for assistance.
2. Visit any GTBank branch and request to have your account unblocked; be prepared to provide necessary information for verification.

These steps will help you regain access to your account swiftly

How to transfer money 

Transferring money using USSD codes is a quick and convenient method. Here’s how you can do it for different banks:

GTBank USSD Transfer

1. To Transfer to Another GTBank Account:
   • Dial *737*1Amount*Account Number# (e.g., *737*1*5000*1234567890#).
   • Follow the prompts and enter your PIN to confirm the transfer.
2. To Transfer to Other Nigerian Banks:
   • Dial *737*2*Amount*Account Number# (e.g., *737*2*5000*9876543210#).
   • Follow the on-screen prompts to complete the transaction.