Last Updated on September 5, 2024 by admin
Blocking and unblocking a GTBank account is a process that requires careful consideration and adherence to certain steps to ensure that the account remains secure.
To block a GTBank account, customers can either visit a branch in person or call the customer service helpline to request for the account to be blocked. This can be done in cases of suspected fraudulent activities, lost or stolen ATM card, or any other reason that may compromise the security of the account.
Once the account is blocked, customers will not be able to access it until they go through the process of unblocking it.
In this article, we will guide you through the clever techniques of blocking your GTBank account via online banking, mobile app, and USSD code.
1 How to Block GTB Account using Online
GTBank’s online banking platform offers a host of features that are accessible from the comfort of your own home. Here’s how to block your account using this user-friendly platform:
1. Log in to your GTBank online banking portal using your username and password.
2.- Navigate to the Account Services or Manage Account section.
3.- Look for an option to block or deactivate your account.
4.- Follow the instructions provided and provide any necessary details or documents.
5.- Confirm the account blockage and note any reference numbers or confirmation messages
How to Block GTB Account with Mobile App:
If you’re constantly on the move, GTBank’s mobile app is here to save the day. It offers services similar to those of online banking but with the added convenience of instant access via your smartphone. To block your account through the mobile app, follow these steps:
1.Open the GTBank mobile app on your smartphone.
2- Log in using your mobile banking credentials.
3- Go to the Account Services or Manage Account section.
4- Look for an option to block or deactivate your account.
5- Follow the instructions provided and provide any necessary details or documents.
6- Confirm the account blockage and note any reference numbers or confirmation messages.
How to Block GTB Account with USSD Code Solution:
For those without internet access or a smartphone, GTBank also provides the option to block accounts via USSD code. Follow the steps below:
- Dialling *737*51*74#
- After which You will be required to provide the phone number registered to your GTB account and your 737 PIN.
- After providing the details your GTB account will be blocked.
- Your GTB account will be restricted from transfers and all debit transactions.
How to Block GTB Account via Customer Care:
- Call GTBank’s customer care hotline at Interactive Contact Center (GTConnect) on 01448000, 070 0482 6663 28, 080 2900 2900, 080 3900 3900, 081 3985 6000 to speak with a Customer Service representative.
How to Block GTB Account by visiting Branch
To block your GTBank account by visiting a branch, follow these steps:
- Find the nearest GTBank branch to your location. You can use the branch locator on their website or mobile app.
- Head to the chosen branch during their working hours.
- Approach a customer service representative and inform them that you want to block your GTBank account.
- Present a valid means of identification, such as your National ID, Driver’s license, or International passport.
- The bank representative will guide you through any required forms or documentation to initiate the account blocking process.
- Once the process is completed, you will receive confirmation that your account has been successfully blocked.
Read: How To transfer money from Gtbank and buy Airtime
1. How to unblocked GTBank account with ussd
2. How to unblocked your GTBank account with Phone call
How to unblocked GTBank account with Self Service Portal
How to unblocked GTBank account with via Branch
To unblock your GTBank account, follow these steps:
- Visit a GTBank Branch: Go to the nearest GTBank branch with a valid means of identification (National ID, Driver’s License, or International Passport) and a recent utility bill as proof of address.
- Fill Out a Reactivation Form: The bank representative will provide you with a reactivation form to fill out. Provide all the necessary details and submit the form along with your identification documents and proof of address.
- Account Reactivation: The bank will process your request and reactivate your account if all requirements are met.
How to transfer money
Transfer to GTBank Account
Dial *737*1*Amount*NUBAN Account Number# (e.g. *737*1*7900*1230067890#) from the phone number you registered with GTBank, then follow the on-screen prompts.
Transfer to other Banks
Dial *737*2*Amount*NUBAN Account Number# (e.g. *737*2*7900*1234565890#) from your phone, then authenticate the transfer with 737 PIN created, hardware token or last four digits of your GTBank debit card.
Airtime & Data Top-up
For Self Top-up Airtime
Simply dial *737*amount# on your phone (e.g. *737*1000#) to buy airtime.
To Top-up Airtime for a Friend
To send airtime to a third party or to a friend, simply dial *737*Amount*Recipient’s number# (e.g. *737*1000*08023456789#)
For Self & third (3rd) Party Data Top-up
Simply dial *737*4# on your phone and follow the on-screen prompt.
How to open Gtbank account
To open a GTBank account via USSD, follow these steps:
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Dial *737*0# from your mobile phone
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Select the “New User” option from the menu.
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Provide the required information:
- You will be prompted to enter your full name, date of birth, and other personal details
- Create a 4-digit PIN that you will use for future *737# transactions.
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Confirm your details:
- Double-check all the information you have provided.
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Receive your account number:
- Once you’ve completed the registration process, you will receive an SMS containing your new 10-digit GTBank account number (NUBAN).
Conclusion:
It is important for GTBank customers to keep their account information and personal details confidential at all times to prevent unauthorized access and potential security breaches.
By following the proper steps to block and unblock a GTBank account, customers can rest assured that their funds and personal information are secure and protected. Additionally, customers should regularly monitor their account statements and report any suspicious activities to the bank immediately to prevent any unauthorized transactions.
FAQS
Q: Why would I need to block my GTBank account?
A: You might need to block your account if you suspect unauthorized access, lose your debit card, or have other security concerns.
Q: What are the different ways to block my GTBank account?
A: There are three main ways to block your account:
- USSD Code: Dial *737*51*74# and follow the prompts.
- GTWorld Mobile App: Log into the app, go to “Account Services” and select “Block Card/Account.”
- GTBank Customer Care: Call 0700 482 666 328 or +234 1 448 0000 and follow the instructions.
Q: Can I block my account online?
A: As of now, GTBank does not offer direct account blocking through their website. However, you can use the GTWorld mobile app or call customer care.
How to Unblock a GTBank Account:
Q: How can I unblock my GTBank account?
A: To unblock your account, you need to visit a GTBank branch in person.
Q: What do I need to bring with me to the branch?
A: You’ll need to bring a valid means of identification (like your National ID, Driver’s License, or International Passport) and a recent utility bill as proof of address.
