Last Updated on July 1, 2024 by admin
Customer service has become an integral part of any business. It is the bridge that connects consumers with the products and services they desire. When it comes to Access Bank Nigeria, their commitment to providing exceptional customer support is no exception.
The Access bank Customer interaction centre offers 24/7 real-time information and assistance on all your enquiries and queries. If you have any questions regarding a specific financial matter, you can easily find Access Bank online. The bank has trained professionals proficient in the languages you are comfortable with that will see to your needs.
In this article, we will explore the various digital channels available for customers to contact Access Bank Nigeria’s customer care team, including phone numbers, WhatsApp, and email addresses. So, let’s dive in and discover how Access Bank Nigeria makes their customer care experience as seamless as possible.
How to contact Access Bank customer care in Nigeria?
The Access Bank Nigeria customer care contact information is as follows::
1.Complaints – Complaint/Enquiry/Service/Resolution Form
2.Email – Send email to contactcenter@accessbankplc.com
3.Access more Self-Service with our Interactive Voice Response (IVR)! Simply dial any of the Contact Centre helplines: 07003000000, 01-2802500, 01-2712005-7 and listen for the self-service option.
4.Social Media – Facebook, Instagram, Twitter
5.Tamada – https://tamada.accessbankplc.com
6. WhatsApp Banking – 09090901901
7.Telephone – To talk to Access bank about how they could support your business, please call on:
+234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273000, 01-2273007
8.Ombudsman – CC-ombudsman@ACCESSBANKPLC.com
You can also read:Access Bank:How to transfer money, Buy Airtime,Create PIN and check account balance
To contact Access Bank customer care in Nigeria, you can:
1. Phone Number
You can easily contact Access more Customer Support via Contact their customer centre for any help on:
+234 1- 2712005-7,
+234 1-2802500,
07003000000,
01-2273007
(for Mobile Pin Activation) kindly send : contactcenter@accessbankplc.com
Also read:Access bank code: How to transfer money and receive fund
2. Access WhatsApp Banking
The Access bank WhatsApp Banking is a social media platform designed to allow existing and potential customers make use of financial services that Access Bank offers such as funds transfers, airtime purchase, bill payments, balance enquiry, account opening and so much more.
If you want to check your account balance,apply for access bank padyay loan,transfer cash just chat with the bank by following steps below:
HOW IT WORKS
1. Open WhatsApp and Dial +234-9090901901 to get start
2. Say ‘Hi’
3. A menu will appear for you to select an option.
4. Select ‘Register’
5. Input your first and last name
6.Input your email address
7.Input default Access Bank Account Number”
8.Registration is complete.
9.Access WhatsApp Banking will ask if further assistance is needed.
10Access WhatsApp Banking ends session.
3. Email –
You can send an email to access bank: contactcenter@accessbankplc.com
You may also like to read: How to Buy Airtime/recharge card with Acess Bank USSD Code
4.. Customers’ Ombudsman Contact details:
Access Bank Plc. Head Office
14/15, Prince Alaba Abiodun, Oniru Road,
Victoria Island, Lagos, Nigeria.
Email Address: cc-ombudsman@accessbankplc.com
5. Social Media
Send a message on social media: Access Bank has active social media accounts on
Twitter: @accessbank_help
Facebook: facebook.com/AccessBankPlc
Live Chat: livechat.accessbankplc.com/code/webchatlogin.php
6. Access Bank head office address
CORPORATE HEAD OFFICE ADDRESS: 14/15, Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos, Nigeria
Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.
7..Access more Self-Service with our Interactive Voice Response (IVR)!
To relate to Access more with self service Simply dial any of the Contact Centre helplines: 07003000000, 01-2802500, 01-2712005-7 and listen for the self-service option. for
- Check your account balance
- Transfer funds to Access Bank accounts
- Find out information on products and services
- Block lost or stolen cards
- Log complaints or requests
- Request for debit cards or cheque books
How can I register on the IVR Self-service?
- If you are already using the USSD, you can use the Self-service without registration
- If you are not registered on the USSD, dial *901# to enrol on the USSD so you can also have access to the self-service option.
How can I log new complaint on the IVR?
- Press 2 from the main menu, then select a number based on the complaints
- Follow the prompts to provide the transaction details
- Once completed, you will receive an SMS that with your complaint ID and the expected resolution date
8. Visit a branch: You can also visit any Access Bank branch near you and speak with a customer service representative in person.
Website: accessbankplc.com
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