Nigerian multinational bank and financial services company, FIRST BANK NIGERIA LIMITED has unveiled self help and customer care service where depositors can lay their complaint, carry out inquiry and other banking actives without visiting the banking hall from their comfort zone.
Nigeria’s number one bank brand and the leading financial services solutions provider in Nigeria has continued to build relationships and alliances with key sectors of the economy.
First bank has been sustaining its development-oriented services for over 126 years as the region’s foremost financial inclusion services provider, offers a comprehensive range of retail and corporate financial services through more than 57,000 business outlets to over 17 million customer accounts.
Their financial inclusion and cashless transaction drive have resulted in over 228 million users on its USSD banking service through the nationally acclaimed *894# banking service and over 3.4 million users on its Firstmobile platform
1st bank self service portal enable customers update their phone number and email address without visiting the bank.
FirstBank is live on Chat Banking on WhatsApp. With FirstBank on Whatsapp, customers can stay First at not just chat banking on WhatsApp or staying connected with friends and loved ones, but also keeping in touch with your bank anytime and anywhere.
Banking with FirstBank on WhatsApp is secure, reliable and convenient as customers can generate WhatsApp banking PIN and all transaction authentications carried out using a safe link, which ensures the security of one’s banking details.
First Bank customer care Contact
Tel: +234 1 905 2326
Tel: +234 708 062 5000
Email : firstname.lastname@example.org
Tel: +234 1 448 5500
First Bank WhatsApp Number
The FirstBank whatsapp banking platform enable customers to Check account Balance, send money, Pay Bills, Airtime purchase to Data purchase.
To get start add FirstBank on Whatsapp with 08124444000 and just say “Hi” Remember to ensure that your WhatsApp number is the same number registered with the Bank.
How can I transact on WhatsApp?
1.Opt in by accepting the Terms and Conditions
2.Provide your account number
3.Validate using your debit card
4.Setup your WhatsApp PIN
5.Do your first transaction
Please note: WhatsApp Chat Banking is secure and encrypted. Your transactions are done over a secure link, so your privacy is guaranteed. During on-boarding, you’ll need to setup a WhatsApp Chat Banking PIN to securely confirm your transactions.
How to Update information on Firstbank
1.Login to the new online banking platform
2.Click on the Self Service tab
3.Under the Personal Information tab, click on Main Customer Information
4.Enter new email address/phone number and click Update
5.Your details will be updated automatically.
FirstBank facebook page: facebook.com/firstbankofnigeria
Firstbank Twitter page: twitter.com/firstbankngr
FirstBank Intagram page: instagram.com/firstbanknigeria