Last Updated on July 23, 2024 by admin
To keep up with the ever-evolving digital landscape, First City Monument Bank (FCMB) offers its customers a secure and user-friendly internet banking platform. Customers can now manage their finances from any location either at home , office provided they can access their laptop or smartphone with internet.
Whether you are new to online banking or simply looking for a more efficient way to handle your financial transactions, FCMB Internet Banking is the perfect solution.Gone are the days of long queues at the bank; now transactions can be conducted seamlessly from the comfort of one’s home or office.
This service allow customers to check their account balance , carry out fund transfers between accounts, bill payments, and much more. Additionally, FCMB ensures the highest level of security through advanced encryption technology and multi-factor authentication.
You can also read: How To Buy Airtime Recharge Code From FCMB Bank Account
This article is designed to solved challenge on how to register for First City Monument Bank online banking and mobile app.
Read: FCMB Transfer Code : How to transfer from FCMB to other banks account
How to register for FCMB Internet banking
FCMB offers a couple of ways to register for their internet banking services:
1. Online Registration:
- Go to the FCMB Internet Banking website:
- Located under the login area.
- Provide your account name, account number, mobile number, and email address.
- Create your desired username and password.
- You may be required to verify your identity through an OTP sent to your registered mobile number or email..
Registration through Branch
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V Go to your nearest FCMB branch and inform a customer service representative that you want to register for Internet Banking.
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The representative will guide you through the initial steps, which might involve filling out a registration form. They can also provide the correct website link and any necessary instructions for completing the registration process.
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After obtaining the required information and guidance, you’ll need to complete the registration process either through the FCMB website or the FCMB Mobile App.
How to reset fcmb Internet banking token .
To reset your fcmb Token follow the steps below.
1.Go to FCMB website click on Internet Banking at the top right corner (or top left if using phone or tablet), and then click ‘Personal’ from the drop down list.
2.Login with your Username and Password.
3.Answer Security Question
4.Click on ‘Utilities Options’ on the Internet Banking menu
5.Click on ‘Hardware Token’ Reset
6.Click on ‘Reset My Token’ Button
You may like to read: FCMB Nigeria Customer Care: Phone Number,Social Media and Email
How to reset your password for your internet banking?
1. Go to FCMB website
2.Click on the “Forgot password” button.
3.Type in your User ID.
4.If you set up some security questions type in any of your answers, you remember.
5.Click on “Submit” to continue the FCMB password recovery.
6. Follow the rest of the instructions to reset your password.
FCMB Mobile app
The FCMB Mobile app is the official mobile banking application of First City Monument Bank (FCMB). It allows you to manage your FCMB accounts and perform various financial transactions conveniently from your smartphone.
With just a few taps on their smartphone or tablet, users can check their account balances, transfer funds, pay bills, and even apply for loans. The app is designed for ease of use, with a simple and intuitive interface that makes it easy for even the most inexperienced users to navigate.
How to Register for FCMB Mobile app
Do you know fcmb customer can now use their mobile app apply for loan, transfer money, pay bills as well Air ticket from your comfort zone without visiting the banking hall. That is why it’s great to apply for it today to enable you have easy banking your finger tip.
You can register for the FCMB Mobile app in a few ways:
Option 1: For Existing FCMB Online/Mobile Plus Users
- Download the FCMB Mobile app from the App Store (iOS) or Google Play Store (Android).
- Open the app and log in using your existing FCMB Online or FCMB Mobile Plus username and password.
Option 2: For New FCMB Customers with Existing Accounts
- Download Same as above.
- Click on “Sign Up” in the app.
- Select “I have an FCMB Account.”
- Type in your FCMB account number.
- Validate your account using either your card details or an OTP sent to your registered mobile number.
- Create your Login Password and Transaction PIN.
Option 3: For New Customers Without an FCMB Account
- Download and Launch: Same as above.
- Click on “Sign Up” in the app.
- Select “I don’t have an FCMB Account.”
- Follow the prompts to open an FCMB account.
- Once your account is open, follow the steps in Option 2 to register for the app.
READ: FCMB Transfer Code : How to transfer from FCMB to other banks account
How to download and use the FCMBonline Token App
The FCMBOnline Token App is a software-based security token that generates One-Time Passwords (OTPs) for your FCMB online banking transactions, replacing the need for a hardware token. Here’s how to download and use it:
1. Download and Install:
Go to the Google Play Store and search for “FCMBOnline Token.” Download and install the app.
Visit the App Store and search for “FCMBOnlineToken vs2.” Download and install the app.
2. Activation:
- New Users:
- Open the app and select “Activate Token.”
- Log into your FCMBOnline or FCMBMobile Plus account, call the Contact Centre, or visit the nearest FCMB branch to get your Serial Number and Activation Code.
- Enter the Serial Number, Activation Code, and your Customer ID (first seven digits of your account number for personal banking) into the app.
- Existing Users (Reactivation):
- Open the app and select “Reactivate Token.”
- Log into your FCMBOnline or FCMBMobile Plus account, call the Contact Centre, or visit the nearest FCMB branch to get your Serial Number, Activation Code, and Reactivation Code.
- Enter the Serial Number, Activation Code, Reactivation Code, and your Customer ID into the app.
3. Using the App:
- Once activated, the app will generate a 6-digit OTP every 30 seconds.
- When prompted for an OTP during an online transaction:
- Open the FCMBOnline Token App.
- The app will display the current OTP.
- Enter this OTP on the FCMBOnline platform to authorize your transaction.