How to cancel 9mobile auto data renewal plan

Last Updated on July 2, 2024 by admin

How to cancel 9mobile auto data renewal plan- Are you fed up with your data plan auto-renewing without your consent or when it’s least expected? It’s a common frustration among users of various telecom services, including 9mobile

The convenience of auto-renewal can quickly turn into a nuisance, especially if you’re looking to switch plans or save on data costs. Canceling your 9mobile auto data renewal plan is straightforward, and this guide will walk you through each step to ensure you regain control over your data and your budget.

Read; How to Borrow data from MTN, Glo,Airtel and 9mobile/Etisalat

Table of Contents

Purpose of cancelling data plan on 9mobile

There are several reasons why you might want to cancel auto-renewal on your 9mobile data plan:

Avoid Unwanted Charges: The primary reason is to prevent automatic deduction of your airtime when your current data plan expires. This is especially important if you don’t want to continue using the same plan or if you have insufficient funds for automatic renewal.
Budget Control: Canceling auto-renewal gives you more control over your spending. You can decide when and how much data to purchase, aligning it with your budget and usage needs.
Explore Other Options: You might want to try different data plans offered by 9mobile or other providers. Canceling auto-renewal allows you to switch plans freely without being locked into a specific one.
Change in Usage: Your data needs might change over time. If you find yourself using less data than your current plan provides, canceling auto-renewal can prevent wastage.
Temporary Pause: You might want to temporarily stop using mobile data altogether. Canceling auto-renewal ensures that you won’t be charged for a new plan while you’re not using it.

By canceling auto-renewal, you gain more flexibility and control over your mobile data usage and spending. You can choose to renew your plan manually when needed or switch to a different plan that better suits your requirements.

Also read: List of 9mobile/etisalat data Plan and subscription code

How to Cancel 9mobile Auto Data Renewal

If you’ve decided that auto renewal is no longer your needs, fear not. Cancelling your 9mobile auto data renewal plan is a breeze. You can cancel it via

Via ussd code
Via sms
Customer service

1. How to Cancel 9mobile Auto Data Renewal using ussd

To cancel 9mobile auto data renewal using USSD, follow these steps:

Dial *229*0# on your 9mobile line.
You will see a menu with options related to your data plan.
Select the option 4 to cancel auto-renewal. Usually, this is labeled as “Deactivate” or “Cancel.”
Confirm your choice to deactivate auto-renewal.

You should receive a confirmation message indicating that auto-renewal has been successfully cancelled. If you encounter any difficulties, contact 9mobile customer care for assistance.

Read: How To Borrow Data From 9Mobile/Etisalat

2.How to Cancel 9mobile Auto Data Renewal using SMS

You can cancel 9mobile auto data renewal using SMS with the following steps:

Open your messaging app on your phone.
Create a new message.
In the message body, type “STOP”.
Send the SMS to the shortcode 229.

You should receive a confirmation message from 9mobile informing you that your auto data renewal has been successfully deactivated.

3.How to Cancel 9mobile Auto Data Renewal via Customer Service

To cancel 9mobile auto data renewal via customer service, you can do the following:

Call 9mobile Customer Care: Dial 300 from your 9mobile line or 08090000200 from any other line.
Request Cancellation: Inform the customer care representative that you want to cancel the auto-renewal feature on your data plan.
Provide Details: You might be asked to provide your phone number and other details for verification.
Confirmation: The customer care representative will confirm the cancellation of auto-renewal.

Alternatively, you can also visit a 9mobile experience center and request assistance from the staff there to cancel auto-renewal.

How to check 9mobile Data Plan

You can check your 9mobile data plan status and renewal date in the following ways:

1. USSD Code:

Dial *228# on your 9mobile line.
You will receive an SMS containing your data balance, validity period, and renewal date.

2. SMS:

Send “INFO” to 228.
You will receive a message with details about your data plan, including the remaining data and expiry date.

3. 9mobile Self-Care Portal:

Log in to the 9mobile self-care portal on their website or through the mobile app.
Navigate to the “Data Services” section.
You should be able to view your active data plans, including their expiry dates.

4. Customer Care:

Call 9mobile customer care at 300 from your 9mobile line or 08090000200 from any other line.
Request the customer care representative to provide your data plan status and renewal date.

What to Do After Canceling Auto Data Renewal

After canceling the auto-renewal of your 9mobile data plan, there are a few things you might want to do:

Monitor Data Usage: Keep track of your data usage to avoid running out unexpectedly. You can check your balance by dialing *312# or using the My9mobile App.
Renew Manually: When your data plan expires, you’ll need to manually renew it by purchasing a new plan. You can do this through various channels like the My9mobile App, USSD codes, or by purchasing a data voucher.
Consider Other Options: If you find yourself frequently canceling auto-renewal due to cost concerns, consider exploring more affordable data plans or alternative providers.
Check for Updates: 9mobile regularly introduces new data plans and offers. Check their website or app periodically for updates that might better suit your needs.

FAQs

Q: How long does it take for the cancellation to take effect?

A: Once you cancel your auto renewal plan, the cancellation usually takes effect immediately. However, it’s always a good idea to double-check and monitor your account to ensure that the changes have been applied. If you notice any discrepancies, don’t hesitate to reach out to customer support for assistance.

Q: Will canceling my auto renewal plan affect my remaining data balance?

A: Nope! Canceling your auto renewal plan won’t affect the data balance you already have. You can continue to use it until it runs out, without any concerns about sudden deductions. So, go ahead and cancel that auto renewal without any worries.

Q: Can I cancel my auto renewal plan at any time?

A: Absolutely! You have the power to cancel your auto renewal data plan whenever you please. Just follow the steps we mentioned earlier in this article, and you’ll be free from any unwanted renewals. Remember, it’s your data, and you have the right to manage it as you see fit.