Last Updated on July 1, 2024 by admin
If you are searching for how to block your Westpac credit or debit card whenever you Lost it or stolen.Here you will get every details you need to know on how to lock and unlock your Westpac credit or debit card without stress.
The Westpac online banking and Mobile App enable customers to temporarily block cards and unblock your card instantly if it’s been lost, but when you find your card, you can simply unblock it.
You can also cancel your card and the bank will immediately stop all transactions and order a new one through Westpac online and mobile banking without visiting the banking hall.
The Westpac is Australia’s first bank and oldest company and one of the largest banks in New Zealand and it provides a broad range of consumer, business and institutional banking and wealth management services through a portfolio of financial services brands and businesses.
The bank is Helping Australians and New Zealanders Succeed since it started operation in 1817 as the Bank of New South Wales, and later changed its name to Westpac Banking Corporation in 1982.
Read: Westpac cardless Cash withdrawal: How to withdraw money without Card
How to Block (or unlock) your Westpac card
Blocking your card is important if you think it’s lost, stolen, or being used without your permission. Here’s how to block your credit or debit card:
Via Phone:
- Call the customer service number on 009 61 2 9155 7700
- Navigate the phone menu to reach the card services section.
- Select the option to block your card and provide the necessary details when prompted.
In the Westpac App
- Search Lock card in the search bar on the home screen
- Select the card you want to lock
- Tap the Lock card temporarily button
Found it?
Simply tap the same button to unlock your card that you used to lock it.
In Online Banking
- Go to Service > Card services
- Select Lock a card temporarily
- Select the card, then select Lock
Found it?
Simply follow the same steps, and in step 3, select Unlock.
In Person:
- Visit your nearest bank branch.
- Talk to a customer service representative and inform them that you want to block your card.
- You might need to fill out a form and provide identification.
How to Unlocking westpac Card:
Your card will automatically unlock after 15 days. You can unlock your card at any time if you find it before the 15 days is up
Here are some additional things to keep in mind:
- Act fast: The sooner you block your card, the less likely it is to be misused.
- Report suspected fraudulent activity: If you notice any unauthorized transactions on your card, even if it’s not blocked, report it to your bank immediately.
- Consider temporary blocking: Some banks offer temporary blocking options if you’ve misplaced your card but suspect it might turn up soon.
Also read: How to register for westpac bank Online and Mobile App
What if I am not registered for Online Banking?
If you are not registered for Online Banking simply visit the nearest branch to report or call or register for online banking immediately. Also you can call Westpac bank from the following numbers.
In Australia
a. Altitude Business: 132 142
b. Business Choice: 1300 650 107
c. If you’re outside Australia: +61 2 9155 7700
In New Zealand
Call 0800 888 111 (24 hours a day, 7 days a week). If you are calling us after 8pm NZ time, press ‘1’.
overseas: Call +64 9 914 8026 (24 hours a day). If you are calling us after 8pm NZ time, press ‘1’
How to cancel westpac card and order a replacement:
Whenever you misplace your card or when its stolen you can easily cancel the card and request for another new card by following the steps below:
1. logged in to enter an online or mobile app, then scroll to the bottom of the Accounts screen and click on ‘Manage my Cards’
2. Tap the card you would like to manage
3.Select ‘Lost or stolen card’
4.tap ‘Lost’ or ‘Stolen’
5.select ‘Cancel and replace’
6.Click ‘Confirm’
Also read: How to get Westpac bank personal loan and requirements
BottomLine
Contact your bank immediately using the details above if your debit or credit card has been lost, stolen or your PIN has been disclosed. The bank will issue you with a replacement card so that your old card will no longer work.You need to select the appropriate address for delivery of your new card.
