Last Updated on July 1, 2024 by admin
We are all aware that excellent customer service is the backbone of every successful business. And when it comes to banks, ensuring seamless assistance is paramount to building trust and loyalty among customers. Zenith Bank, renowned for its top-notch service, understands this well.
The Bank Care Services are designed to ensure that customers receive the support they need promptly and efficiently. Whether you have inquiries about your account, need assistance with online banking, or require help with a specific financial product, the dedicated team of customer care representatives is available around the clock.
The foremost Bank, known for its commitment to excellence and customer satisfaction, takes pride in providing a seamless and customer care experience.
In today modern banking, there are many ways for customers to interact with a bank, including online and mobile banking, at an ATM, and over the phone. To provide a great customer experience, Zenith bank need to deliver on the expectations their customers have in all channels
In this article, we discuss how to contact Zenith bank customer care Via live chat, Intelligent Chatbot, ZiVA on WhatsApp, Email and Phone number as well Social Media Channel.
Read: How to transfer money from Zenith Bank to another bank
ZENITH DIRECT CUSTOMER CONTACT CENTER
1. Zenith bank Ziva {Whatsapp banking }
The Zenith Intelligent Virtual Assistant is your personal banking assistant. Experience the new world of banking by just saying “Hi” on WhatsApp (+234-7040004422).
All you need is to save the WhatsApp number +234-7040004422 on your phone line (where you receive Zenith Bank alerts) and say “hi” to us on WhatsApp.
EMAIL/TELEPHONE
2. General Enquiries
zenithdirect@zenithbank.com
234-1-2787000, 0700ZENITHBANK
Also Read: Zenith bank : How to transfer money, buy airtime ,check account balance and Pay Bill
3. Account Opening
For questions about your current/savings/fixed deposit account or all other accounts –
zenithdirect@zenithbank.com
+234-1-2787000, 0700ZENITHBANK
4.Internet Banking
For questions about your Internet banking account-
zenithdirect@zenithbank.com
234-1-2787000
5.Card Services
For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card)
cardservices@zenithbank.com
234-01- 2781740, 2782273
Hotline: 0700 ZENITHBANK
6.Corporate Internet Banking
For questions about our Corporate Internet Banking
eproductsupportunit@zenithbank.com
234-1-2781543, 2784056, 2781588, 2781568, 2787000
7.Zenith Registrars Limited
For questions about our Corporate Internet Banking
enquiry@zenithregistrars.com
234-1-2708930-4
8.E-Business
For questions about our e-products and services
ebusiness@zenithbank.com
234-1-2787000, 0700ZENITHBANK
9. Zenith Insurance Company
For questions about our e-products and services
info@zenithinsurancecoy.com
234-1-2783411, 2783421, 2701004-5, 4613704
10. Zenith bank Head office
Zenith bank Head office is located at is located at :
Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.
Tel: 0700-ZENITH-BANK
ZenithDirect: 234 (1) 2787000,
0700-ATM-ZENITH
ATM Unit: 0700-286-936484
0700-CARD-ZENITH
CARD Unit: 0700-2273-936484
Fax: 234 (1) 2618212
E-mail: zenithdirect@zenithbank.com
How to call Zenith Bank customer care?
Call +234-1-2787000 or 0700ZENITHBANK and pick option “4” to speak with the bank’s customer care specialist for assistance. Alternatively, send an email to zenithdirect@zenithbank.com.
How can I call Zenith Bank customer care for free?
Zenith Bank’s direct lines, +234-1-2787000 and 0700ZENITHBANK are free and open 24/7. Call any of these lines and pick option “4” to speak with an executive for assistance.
