Zenith bank customer care :Phone number,Email,whatsapp

We are all aware that excellent customer service is the backbone of every successful business. And when it comes to banks, ensuring seamless assistance is paramount to building trust and loyalty among customers. Zenith Bank, renowned for its top-notch service, understands this well.

The  Bank Care Services are designed to ensure that customers receive the support they need promptly and efficiently. Whether you have inquiries about your account, need assistance with online banking, or require help with a specific financial product, the dedicated team of customer care representatives is available around the clock.

The foremost  Bank, known for its commitment to excellence and customer satisfaction, takes pride in providing a seamless and customer care experience.

In today modern banking, there are many ways for customers to interact with a bank, including online and mobile banking, at an ATM, and over the phone. To provide a great customer experience, Zenith bank need to deliver on the expectations their customers have in all channels

In this article, we discuss how to contact Zenith bank customer care Via live chat, Intelligent Chatbot, ZiVA on WhatsApp, Email and Phone number as well Social Media Channel.

Read: How to transfer money from Zenith Bank to another bank

zenith bank


1. Zenith bank Ziva  {Whatsapp banking }

The Zenith Intelligent Virtual Assistant is your personal banking assistant. Experience the new world of banking by just saying “Hi”  on WhatsApp (+234-7040004422).

All you need is to save the  WhatsApp number +234-7040004422 on your phone line (where you receive Zenith Bank alerts) and say “hi” to us on WhatsApp.


2. General Enquiries
234-1-2787000, 0700ZENITHBANK

Also Read: Zenith bank : How to transfer money, buy airtime ,check account balance and Pay Bill


3. Account Opening

For questions about your current/savings/fixed deposit account or all other accounts –
+234-1-2787000, 0700ZENITHBANK

4.Internet Banking

For questions about your Internet banking account-

5.Card Services

For questions about your Card (MasterCard, Vpay, VisaCard and any other type of card)
234-01- 2781740, 2782273
Hotline: 0700 ZENITHBANK


6.Corporate Internet Banking

For questions about our Corporate Internet Banking
234-1-2781543, 2784056, 2781588, 2781568, 2787000


7.Zenith Registrars Limited

For questions about our Corporate Internet Banking



For questions about our e-products and services
234-1-2787000, 0700ZENITHBANK

9. Zenith Insurance Company

For questions about our e-products and services
234-1-2783411, 2783421, 2701004-5, 4613704

zenith ziva

10. Zenith bank Head office

Zenith bank Head office is located at is located at :

Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.


ZenithDirect: 234 (1) 2787000,

ATM Unit: 0700-286-936484


CARD Unit: 0700-2273-936484
Fax: 234 (1) 2618212

E-mail: zenithdirect@zenithbank.com

How to call Zenith Bank customer care?

Call +234-1-2787000 or 0700ZENITHBANK and pick option “4” to speak with the bank’s customer care specialist for assistance. Alternatively, send an email to zenithdirect@zenithbank.com.

How can I call Zenith Bank customer care for free?

Zenith Bank’s direct lines, +234-1-2787000 and 0700ZENITHBANK are free and open 24/7. Call any of these lines and pick option “4” to speak with an executive for assistance.

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