How to register for UBA internet banking and mobile App

Last Updated on July 1, 2024 by admin

The united bank for Africa (UBA) Internet Banking offers customers the convenience of managing their banking activities online from anywhere at any time without going to the bank hall.

Whether you run your business from home or on the move, internet Banking is the right support for you.customers can bank safely and securely from any location and on any device.

The Internet banking helps you manage your account and process your everyday transactions quickly and conveniently. All you need is your account details and Internet connectivity to register yourself using your debit card!

You can read: UBA Money Transfer: How to Transfer Money using ussd code *919#

How to register for UBA  Retail Internet banking

There are two ways to register for UBA internet banking:

 Instant Self-Registration

  1. Visit the UBA Internet Banking Portal
  2. Click “Instant Self-Registration ad iput the following information
  3. Account Number*
    Card Details
    First 6 digits*
    Last 4 digits*
    Debit Card PIN*
    Expiry Date(YYYY-MM)*
    Referral ID(Optional)
  4. Create Login Details: Choose a secure username and password for your internet banking account.
  5. Complete Registration: Follow any additional prompts or verification steps to finish the registration process.

 Registration During Account Opening

  • If you’re opening a new UBA bank account, you can request to be enrolled in Internet Banking during the account opening process at the branch.

Important Notes:

  • Make sure you have your UBA debit card and account details readily available.
  • Choose a strong password and keep it confidential.
  • If you encounter any difficulties, contact UBA customer support for assistance.

 

How to register for UBA corporate Internet banking

Here’s how to register for UBA Corporate Internet Banking (also known as UBA Business Direct):

Prerequisites:

  • You must have a corporate account with UBA.
  • You must be an authorized signatory for the corporate account.

Steps:

For UBA corporate internet banking visit the website
1.Enter your information
2.Account Number*
3.Preferred Corporate ID*
4.Card Details
5.First 6 digits*
6.Last 4 digits*
7.Debit Card PIN*
8.Expiry Date(YYYY-MM)*
9.Follow the prompt message to create your password
10.Use your UBA Internet banking login to access your UBA Business Direct account to transact.

OR

  1. Obtain an Application Form:

    • Download: Visit the UBA Business Direct website or your local UBA branch to get the application form.
    • Request: Contact your UBA relationship manager to request the application form.
  2. Complete the Form: Fill out the application form with the following details:

    • Corporate Account Information (name, number, etc.)
    • Authorized Signatories for Internet Banking access
    • Contact information
  3. Submit the Form: Submit the completed form to your UBA branch or relationship manager.

  4. Approval and Setup: UBA will review your application and process it. Once approved, you’ll receive the login credentials (Corporate ID, User ID, and password) for accessing UBA Business Direct.

Benefits of using the UBA Internet banking

UBA Internet Banking offers a variety of benefits that can make managing your finances more convenient and efficient.

1.Check balances on accounts and view records of your transactions.
2. Pay bills automatically each month with easy-to-set-up auto payment.
3. Transfer funds between accounts.
4.Download or print statements for your personal records.
5,Buy airtime using UBA internet banking service
6 You can pay bills with internet banking
7. Access your account 24/7 and many more

How to register UBA mobile banking

In this digital era, the UBA Mobile Banking app provides a range of features and services that empower users to bank anytime, anywhere using their mobile devices.

To access this service, users need to register at the bank. Below are the steps to register for UBA mobile banking.

What do you need to register for uba mobile banking

1. UBA debit card.
2. Acct Number + securepass.
3. Branch Activation code- for in-branch sign up.
4. Smartphone

How to get start with uba mobile app banking

Here’s a step-by-step guide on how to get started with UBA mobile app banking:

1. Download and Install:

  • Visit Your App Store: Go to the Google Play Store (Android) or App Store (iOS).
  • Search: Search for “UBA Mobile Banking” or “UBA Nigeria”.
  • Install: Download the official UBA Mobile Banking app.

2. Registration

  • Open the App: Launch the UBA Mobile App on your device.
  • New User: Tap on “Open an Account” if you don’t have an existing UBA account. Follow the instructions to open a new account.
  • Existing User: Tap on “Login” and proceed to the next step.

3. Login (Existing Users)

  • Credentials: Enter your existing UBA Internet Banking User ID and password.
  • First-Time Login: You might be asked to reset your password and set up security questions.

4. Explore Features

Once logged in, you’ll gain access to various banking services:

  • Check Balance: View your account balances and transaction history.
  • Transfer Funds: Transfer money between your UBA accounts or to accounts at other banks.
  • Airtime Purchase: Buy airtime for yourself or others.
  • Bill Payments: Pay utility bills, subscriptions, and more.
  • Card Management: Manage your debit/credit cards, request new ones, or block lost cards.

Important Security Notes:

  • Password: Use a strong and unique password for the mobile banking app. Don’t share it with anyone.
  • Public Networks: Avoid using the app on public Wi-Fi networks, as they can be less secure.
  • Log Out: Always log out of the app when you’re done.

 

Read: How to register and activate Gtbank USSD code

Benefits of uba mobile banking

UBA Mobile Banking offers a range of benefits that can significantly make your banking experience awesome. Here are some of the key benefits

1.It enable you Manage your finances from anywhere, anytime as long as you have your smartphone and an internet connection. No more waiting in lines at a branch!

2.It give customers 24/7 Account Management for Checking your account balance, view transaction history, and download mini-statements for your records, all at your fingertips.

3. Perform various transactions seamlessly, including funds transfers (both within UBA and to other banks), bill payments, airtime recharge, and even managing your investments

4.Top up airtime and data directly through the UBA Mobile Banking App, ensuring you never run out of credit

General Frequently Asked Questions

 

1. What is the maximum transfer on UBA mobile app?

The maximum transfer amount on the UBA mobile app depends on your authentication method:

  • Default Limit: The default transfer limit is N200,000 (Nigerian Naira) if you use your PIN for authorization.
  • Increased Limit: You can increase the limit to a maximum of N5,000,000 (Nigerian Naira) by using your Secure Pass (token or soft token) for authentication and completing the e-Indemnity on the app.

Here’s a summary:

Authentication Method Maximum Transfer Limit
PIN N200,000
Secure Pass + e-Indemnity N5,000,000

2. What is UBA prepaid card limit?

The limits on a UBA prepaid card depend on the specific type of card you have. Here’s a breakdown of the common limits:

1. UBA Naira Prepaid Card

  • Card Loading:
    • Low Value: Maximum of ₦50,000
    • High Value: Maximum of ₦4,000,000
  • Transaction Limits:
    • ATM withdrawals: Up to ₦50,000 per transaction
    • POS and Web transactions: Up to ₦300,000 per transaction

 

2. UBA Dollar Prepaid Card

  • Card Loading: Up to $10,000 monthly spending limit

Important Notes:

  • These limits are subject to change, so it’s best to verify the current limits for your specific card directly with UBA.
  • There may be daily cumulative limits in addition to per-transaction limits.

4. What is UBA internet banking transfer limit?

The UBA internet banking transfer limit depends on the type of account you hold:

  • Retail Account: N10,000,000 daily limit (assuming you meet the bank’s requirements)
  • SME Account: N500,000,000 daily limit (likely for business accounts)
  • Corporate Account: N1,000,000,000 daily limit (likely for very large businesses)

5. How can I enroll/register for Internet Banking?

Here’s a breakdown of how you can enroll for UBA Internet Banking:

Option 1: Instant Self-Registration (Retail Customers)

  1. Visit the UBA Internet Banking Portal
  2. Click “Instant Self-Registration”: Find a button or link labeled “Instant Self-Registration” on the login page.
  3. Select User Type: Choose “Retail” as your user type.
  4. Provide Details:
    • Account Number: Enter your full UBA account number.
    • Debit Card Information: Enter the first 6 digits, last 4 digits, your card PIN, and the expiry date (in the format YYYY-MM).
  5. Create Login Details: Choose a secure username and password for your internet banking account.
  6. Complete Registration: Follow any additional prompts or verification steps to finish the registration process.

Option 2: Enrolment During Account Opening

  • When you’re opening a new UBA account, request to be enrolled in Internet Banking during the account opening process at the branch.

Option 3: Enrolment at a UBA Branch

  • Visit a UBA branch and fill out a form to be enrolled in Internet Banking

Key Points:

  • Eligibility: You need a UBA bank account and (usually) an active UBA debit card to enroll in Internet Banking.
  • Security: Choose a strong password and keep your login information safe.

 

6. How Do I Reset my Password?

Here’s a guide on how to reset your password, with the understanding that you’re referring to your UBA Internet Banking password.

Steps:

  1. UBA Internet Banking Portal: Visit the UBA internet banking website (https://ibank.ubagroup.com).

  2. “Forgot Password” Option: In the login section, look for a link that says “Forgot Password”, “Reset Password”, or something similar. Click on it.

  3. Identification: You’ll be asked to provide one or more of the following details:

    • User ID
    • Account Number
    • Debit Card Number (possibly just the first 6 and last 4 digits)
  4. Verification: You might be asked to answer a security question or enter a code sent to your registered email address or phone number.

  5. New Password Creation: Enter and confirm a new password that meets UBA’s security requirements (usually a combination of letters, numbers, and symbols with a certain length).

I have not used UBA Internet Banking in a long time; how can I start again?

Go get start with UBA online banking Click forgot user ID? To retrieve your user ID, then, click forgot password? to retrieve your password. Now, you are good to go

7.How can I access Internet Banking? Is it available as a downloadable app to phones?

There are two primary ways to access UBA Internet Banking:

  1. Through the Web Browser:

    • Visit the UBA Internet Banking portal: https://ibank.ubagroup.com
    • Enter your User ID and password
    • This method works on computers, tablets, or smartphones with a web browser
  2. Through the UBA Mobile App:

    • Download the UBA Mobile App from your device’s app store (Google Play Store for Android or Apple App Store for iOS).
    • Search for “UBA Mobile” or “UBA Nigeria”
    • Install, open the app, and log in with your existing Internet Banking credentials (User ID and password).

Important Notes:

  • You will need an internet banking account to use either of these methods. If you don’t already have one, you can follow the registration process outlined in previous responses.
  • The dedicated UBA Mobile App offers additional features beyond just internet banking, such as bill payments, airtime top-up, and more.

 

8. How can I get a UBA token and how much does it cost?

Here’s how you can get a UBA token and the associated costs:

Types of Tokens:

  • Hard Token: This is a physical device that generates one-time passwords (OTPs) for authorizing transactions.
  • Soft Token (Secure Pass): This is a mobile app (UBA Secure Pass) that serves the same purpose as the hard token.

How to Get a Token:

  1. Hard Token:

    • Visit any UBA branch.
    • Request a hard token and fill out any necessary forms.
    • Pay the fee (currently ₦2,500 Nigerian Naira).
  2. Soft Token (Secure Pass):

    • Download the UBA Secure Pass app from your device’s app store (Apple App Store, Google Play Store etc.).
    • Follow the in-app registration and activation instructions.
    • Soft Tokens are typically free.

Cost:

  • Hard Token: ₦2,500 Nigerian Naira
  • Soft Token: Free

9. Can I change my user ID? How often can it be changed?

Yes, you can change your UBA User ID. Here’s how:

Steps:

  1. Log in to your UBA Internet Banking: Visit the UBA internet banking portal and log in with your current User ID and password.
  2. Navigate to Settings: Look for a section called “My Profile”, “Security Settings”, or something similar.
  3. Locate “Update User ID” Option: Find a button or link that says “Update User ID”, “Change User ID”, or similar.
  4. Enter New User ID: Type your desired new User ID. It might need to follow specific guidelines (e.g., length, characters).
  5. Authentication: You’ll be prompted to authenticate the change using your Secure Pass (token or soft token).

 

10.How Often Can You Change the UBA User ID

You can change your UBA User ID as often as you’d like. There’s usually no restriction on the frequency of changes.

Important Notes:

  • Ensure the new User ID you choose is easy to remember but not easily guessable by others.
  • UBA might have specific requirements for the format of your User ID.

If you run into any trouble, contact UBA customer support for assistance.

 

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About admin

Meet Ogbeide Frank, popularly known as perere, a blogger who loves writing about finance and Tech. He studied Business administration at the Ambrose Alli University Ekpoma and Mobile Communication at Orange College Malaysia .Frank have worked as a banker and consultant in variety of Nigeria agencies For Advertisement, Content marketing andsponsored post: contact : kokobest04@gmail.com
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