How to Block and unblock Access Bank Account/ATM Card

How to Block and unblock Access Bank Account and ATM Card – Blocking access to a bank account is a crucial step that individuals may need to take for various reasons, such as security concerns or suspected fraudulent activity.or you misplace your debit card also you believe your information has been compromise

Access bank has unveiled easy steps to lock and unlock your account, giving you security and peace of mind over your money. If you suspect unauthorized access or unusual activity on your Access Bank account, it’s essential to block it immediately to safeguard your funds and personal information.

In this article, we will explain the step-by-step process of blocking your Access Bank account and ATM card, the different methods available for doing so.

Additionally, we will discuss the potential consequences of blocking an Access Bank account and provide insights on how to unblock the account if necessary.

Also read: Lists of Access bank ussd code for transaction in Nigeria

Reasons for Blocking Access Bank Account

1. Account Security Concerns

If you suspect unauthorized access or unusual activity on your Access Bank account, it’s essential to block it immediately to safeguard your funds and personal information.

2.Suspected Fraudulent Activity

If you notice any transactions on your account that you did not authorize or suspect fraudulent behavior, blocking your Access Bank account can help prevent further financial loss.

How to Block Access Bank Account/ATM Card

Access bank customers can easily block their account with any methods listed below when you misplace your ATM card or your information is compromised .

1, Using USSD Code
2. using Access Bank Mobile App
3. Via Customer support
4. Via Self service portal

How to Block Access Bank ATM Card via USSD Code

To deactivate or block an account with a USSD profile, simply dial *901*911# from any phone, input the registered phone number for the account you want to blacklist and your USSD profile will be deactivated and blacklisted automatically.”

How to Block Access Bank Account/ATM Card via Access Bank Mobile

To block your Access Bank account or ATM card via the Access Bank mobile app, follow these steps:

1. Open the Access Bank mobile app on your smartphone.
2. Log in to your account using your username and password.
3. Once logged in, look for the Go to the menu icon
Choose Cards And Cheques section in the app.

4. Select Cards and the option to block your ATM card.
5. Select Manage Cards
6. Choose your Account
7. Enter your PIN
8. Follow the on-screen instructions to confirm the block request.

How to block access bank account Via Customer support

To block your Access Bank account via customer support, you can contact the Access Bank customer service team through phone or email. Here’s how you can do it:

1. Call Access Bank Customer Service: You can call Access Bank customer support please call on: +234 1- 2712005-7, +234 1-2802500, 07003000000, 01-2273000, 01-2273007 (for Mobile Pin Activation) Visit any Access Bank Branch.

When you speak to a customer service representative, explain that you want to block your account. They will guide you through the process and may ask you to verify your identity for security purposes.

2. Email Access Bank Customer Service: Please write  to contactcenter@accessbankplc.com.In your email, clearly state that you want to block your account and provide any relevant details such as your account number and identification information.

3. Visit a Branch: If you prefer, you can also visit a physical Access Bank branch and speak to a customer service representative in person. They will assist you in blocking your account and may require you to fill out a form or provide identification for verification.

How to block Access bank Account and ATM card Via Self service portal

To block your Access Bank account and ATM card via the self-service portal, you can follow these steps:

1, Visit https://theaccessservicehub.accessbankplc.com/block-account
2. Provide Account Number to block
3.Please enter Phone Number
4.Enter Email Address
5. Reason for Blocking Account
6.Choose Preferred Channel of Communication
7. Then submit

How do I unblock my Access bank account?

You have several options to unblock your Access Bank account, depending on how it was blocked:

1. Self-Service Unblocking (for temporary blocks due to incorrect PIN entry):

• Internet Banking: Log into your Access Bank internet banking account and follow the instructions to unblock your account.
• AccessMore App: Log into the AccessMore app and select “Unblock Account” from the menu. Follow the on-screen instructions.

2. Unblocking via USSD (for blocks initiated via USSD):

• Dial *901*911# on your phone.
• Select Option 3 (Unblock Account).
• Follow the prompts to unblock your account.

3. Account Reactivation Form (for dormant or inactive accounts):

• Download the Account Reactivation Form from the Access Bank website.
• Fill out the form and submit it to your nearest Access Bank branch along with the required documents (e.g., valid identification, proof of address).

4. Branch Visit:

• If the above options do not work or if your account was blocked for other reasons (e.g., fraud suspicion), visit your nearest Access Bank branch.
• Present a valid ID and explain the situation to the customer service representative. They will guide you through the unblocking process.

Frequently Asked Question

Q: Why would I want to block my Access Bank card?

A: Common reasons include:

• Lost or stolen card
• Suspicious activity or unauthorized transactions
• Compromised card details
• Temporary security measure

Q: How long does it take to block my Access Bank card?

A: Blocking your card is typically instant once you complete the process through any of the available channels.

Q: Can I block my Access Bank account as well?

A: Yes, you can block your account by contacting Access Bank customer care or visiting your nearest branch.

Q: How can I unblock my Access Bank ATM card?

A: You can unblock your card by:

• Customer Service: Contacting Access Bank customer care and requesting to unblock your card.
• Visiting a Branch: Visiting your nearest branch with a valid ID and requesting to unblock your card.

Q: Can I unblock my Access Bank account?

A: Yes, if your account was blocked temporarily, you can unblock it by contacting Access Bank customer care or visiting a branch.

Q: Is there a fee for blocking or unblocking my Access Bank card/account?

A: Access Bank typically does not charge fees for blocking or unblocking cards or accounts. However, you might incur charges for card replacement if applicable.

Q: What should I do if I suspect fraudulent activity on my Access Bank account?

A: Immediately block your card and account using any of the methods mentioned above and report the incident to Access Bank customer care.