Last Updated on July 25, 2024 by admin
Are you recently hit by fraudster, your bank account is compromise or you misplace your ATM card and you are searching for how you can block/Hotlink your bank account or card to avoid further withdrawal from your account
You may have forgotten your Unstructured Supplementary Service Data ussd PIN code and you want to change or create a new one. if your answer is yes, this particle post is designed to provide you answers to all Nigerian banks on how to block ATM card, change your USSD PIN and create pin from your comfort home or office without you visiting the banking hall
To crown it all, your bank account can be compromised during a public holiday or weekend when you don’t have access to your bank’s customer care, so it better you understand how you can do it yourself by reading the content to detail.
Also read: How To Detect and avoid fake bank alert transfer payment
What is bank mobile ussd code
As the name implies,bank mobile (Unstructured Supplementary Service Data) is a Global System for Mobile Communications (GSM) protocol that is used to send text messages. USSD is similar to Short Message Service (SMS)
It allows users with or without a smartphone or data/internet connection to use mobile banking through a special code. USSD-based mobile banking can be used for fund transfers, checking account balance, generating bank statements, among other uses.
How to block ACCESS BANK account and ATM Card
You have several options to block your Access Bank account and ATM card:
1. USSD Code:
- Dial *901*911# on any phone and follow these easy steps:
- Select Option 2 (Block Account)
- Select ‘Self’ or ‘Third party’ for others.
- Enter the phone number linked to the account(s)
- Select the AccountType and Account number to be blocked
- Press 1 to confirm
2. AccessMore Mobile App:
- Log into the AccessMore app.
- Navigate to the “Cards” section.
- Select the card you want to block.
- Tap on “Block Card” and follow the instructions.
3. Internet Banking:
- Log into your Access Bank internet banking account.
- Navigate to the “Card Services” section.
- Select the card you want to block and follow the instructions.
4. Customer Care:
- Call Access Bank’s customer care at +234 1-2712005-7.
- Request to block your account and card.
- Provide necessary information for verification.
How to block ECO BANK account and ATM Card
1. Contact Ecobank Customer Service:
- Call: The quickest way to block your card is by calling the Ecobank contact center. You can find the appropriate number for your region on their website under “Security Contact Numbers.”
- Report: Inform the representative that your card is lost or stolen, and they will block it immediately.
2. Use Ecobank Mobile App or Online Banking :
- Access your Ecobank online banking account through the website or mobile app.
- Navigate to the “Card Management” or “Security” section.
- There should be an option to report your card as lost/stolen or to temporarily block it.
3. Visit an Ecobank Branch:
- Go to the nearest branch: Inform the customer service representative that your card is lost or stolen.
- Provide your account details and identification documents for verification.
- The representative will block your card and guide you on getting a replacement.
Read: How to Protect your ATM Cards & PIN and Bank Account from fraud
How to block FIDELITY BANK account and ATM Card
You have several options to block your Fidelity Bank ATM card and account:
1. USSD Code:
- Dial
*770*911#from your registered phone number. - Follow the on-screen prompts to block your card or account.
2. Fidelity Bank Mobile App:
- Log into the Fidelity Bank mobile app.
- Select “Cards.”
- Choose the card you want to block and follow the instructions.
- For account blocking, navigate to the relevant section (usually “Security” or “Account Management”) and follow the prompts.
3. Online Banking:
- Log into your Fidelity Bank online banking account.
- Navigate to “Cards” and select the card you want to block.
- If available, look for options to block your account as well.
4. Customer Care:
- Call Fidelity Bank’s customer care number:
070034335489. - Follow the voice prompts and request to block your card or account.
5. Branch Visit:
- Visit any Fidelity Bank branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details.
How to block FIRST BANK account and ATM Card
You have several options to block your First Bank ATM card and account:
1. USSD Code:
- Dial
*894*911#from your phone number registered with First Bank. - Follow the on-screen prompts to block your card or account. You can choose to block the card from specific channels or all channels.
2. FirstMobile App:
- Log into the FirstMobile App.
- Navigate to the card management section.
- Select the card you want to block and follow the instructions.
3. Customer Service:
- Call First Bank’s customer service directly at
+234 708 062 5000or+234 1 448 5500. - You can also send an email to
firstcontact@firstbanknigeria.com.
4. Branch Visit:
- Visit your nearest First Bank branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details
How to block FIRST CITY MONUMENT BANK account and ATM Card
First City Monument Bank (FCMB) provides a few methods for blocking your account and ATM card:
1. USSD Code:
- Dial *329*911# from any phone.
- Select option 1 for the USSD account or option 2 for the bank account.
- Enter your mobile number or bank account number.
- Confirm the blocking of the displayed mobile number/bank account and enter your 4-digit USSD PIN.
2. Online Banking:
- Log into your FCMB online banking account.
- Go to the “Card Services” section and select the card you want to block.
- Follow the instructions to block the card.
3. FCMB Mobile App:
- Log into the FCMB mobile app.
- Navigate to the card management section.
- Select the card you want to block and follow the instructions.
4. Customer Care:
- Call FCMB’s Contact Centre at 07003290000.
- Follow the voice prompts and request to block your card or account.
5. Branch Visit:
- Visit your nearest FCMB branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details.
Also read: Lists of All Nigerian Mobile banking USSD Codes
How to block Guaranty Trust Bank account and ATM Card
Guaranty Trust Bank (GTBank) provides several ways to block your account and ATM card:
1. USSD Code (Quickest and Easiest):
- Dial *737*51*74# on your phone (must be the number registered with your GTBank account).
- Follow the on-screen prompts to block your card or account.
2. GTWorld Mobile App:
- Log into the GTWorld app.
- Go to the “Cards” section to block your ATM card.
- To block your account, navigate to “Security Centre” and select “Block Account.”
3. Internet Banking:
- Log into your GTBank internet banking account.
- Go to the “Cards” section to block your ATM card.
- To block your account, navigate to the relevant section and follow the prompts.
4. GTConnect (Customer Care):
- Call GTConnect on 0700482666328 or +234 1 4480000 (if you are outside Nigeria).
- Follow the voice prompts or speak to a customer care representative to request a block.
5. Branch Visit:
- Visit your nearest GTBank branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details.
How to block Key Stone Bank account and ATM Card
Keystone Bank offers a few methods to block your account and ATM card:
1. USSD Code (Panic Code):
- Dial *7111*911# from any phone.
- Follow the prompts to block all your accounts with Keystone Bank.
2. Contact Customer Care:
- Call Keystone Bank’s customer care immediately at 0700 2000 3000.
- Inform them that you need to block your card and account due to loss, theft, or suspected fraudulent activity.
3. Visit a Branch:
- Go to your nearest Keystone Bank branch.
- Inform a customer service representative that you need to block your card and account.
- Provide necessary identification and account details.
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How to block Polaris bank account and ATM Card
There are several ways to block your Polaris Bank account and ATM card:
1. USSD Code (Quickest and Easiest):
- Dial *833*13*Registered Phone Number# from any phone.
- Select the option to block your account.
- Follow the prompts to confirm.
- Note: You must have previously registered for USSD banking with Polaris Bank for this to work.
2. Contact Customer Care (The YES Center):
- Call any of the following numbers:
- 0700POLARIS (07007652747)
- +234 1 448 2100
- +234 1 270 5850
- +234 806 988 0000
- Request to have your account and card blocked.
- Provide the necessary information for verification.
3. Visit a Branch:
- Go to the nearest Polaris Bank branch.
- Inform a customer service representative that you need to block your account and card.
- Provide necessary identification and account details for verification
How to block Stanbic IBTC Bankaccount and ATM Card
You have multiple options to block your Stanbic IBTC Bank account and ATM card:
1. USSD Code (Quickest and Easiest):
- Dial *909# from your registered phone number.
- Select “My Bank.”
- Choose “Service Request.”
- Select “Block Card” and follow the prompts.
2. Stanbic IBTC Mobile App:
- Log into the mobile app.
- Go to the “Cards” section.
- Select the card you want to block.
- Tap on “Block Card” and follow the instructions.
3. Internet Banking:
- Log into your Stanbic IBTC internet banking account.
- Go to the “Service Request” section.
- Select “Block Card” and follow the instructions.
4. Self-Service Hotlist Portal:
- Visit the Self-Service Hotlist portal: [invalid URL removed]
- Enter your card number, account number, and phone number.
- Click “Block Card.”
5. Customer Care Hotline:
- Call Stanbic IBTC customer care at 0700 909 909 909.
- Request to block your card or account.
6. Branch Visit:
- Visit your nearest Stanbic IBTC branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details.
How to block Sterling Bank account and ATM Card
Sterling Bank offers multiple channels to block your account and ATM card:
1. USSD Code:
- Dial *822*19# from your registered phone number.
- Select “Card Management.”
- Choose “Disable All” to block all transactions.
- You can also select specific channels (ATM, POS, Web) or countries to restrict usage.
2. OneBank Mobile App:
- Log in to your OneBank app (Sterling Bank’s digital banking platform).
- Go to “Card Services” or “Security.”
- You should find options to block your card or report it lost/stolen.
3. Contact Customer Care:
- Call the Sterling Bank One Customer Care line at 07008220000.
- Inform them about the need to block your card and/or account.
- Provide your account information and any relevant details for verification.
4. Visit a Branch:
- Go to your nearest Sterling Bank branch.
- Explain to a customer service representative that you need to block your card and/or account.
- Provide your identification and account details for verification.
How to block Union Bank of Nigeria account and ATM Card
Union Bank of Nigeria offers several ways to block your account and ATM card in case of loss, theft, or suspected fraudulent activity:
-
USSD Code:
- Block Account: Dial *826*6# from your registered phone number.
- Block ATM Card: Dial *826*6# and follow the prompts to block your card through the card management menu.
-
UnionMobile App:
- Log into the UnionMobile App.
- Go to the “Card Management” section.
- You can block or unblock your card here.
-
UnionOnline:
- Log into your UnionOnline account.
- Go to the “Card Management” section.
- You can block or unblock your card here.
-
Customer Care:
- Call Union Bank’s customer care at 0700 700 7000.
- Inform them that you need to block your card or account.
How to block United Bank For Africa account and ATM Card
You have multiple options to block your United Bank for Africa (UBA) account and ATM card:
1. USSD Codes:
- Block Account: Dial *919*9# from your registered phone number and follow the prompts.
- Block ATM Card: Dial *919*10# from your registered phone number and follow the prompts.
2. Leo Chat Banking:
- Chat with Leo on WhatsApp or Facebook Messenger on 234 903 001 0007: Send a message saying “Block Card” to block your ATM card.
- You can also send a message saying “Freeze Account” to block your account.
3. UBA Mobile App:
- Log into the UBA mobile app.
- Choose the self-service option from the menu.
- Select the card you want to block and follow the instructions.
4. Internet Banking:
- Log into your UBA internet banking account.
- Go to the “Card Management” section.
- Select the card you want to block and follow the instructions.
5. Customer Care Hotline:
- Call UBA’s customer service hotline: +234 (1) 280 8822.
- Follow the instructions on the Interactive Voice Response (IVR)to block your card or account.
6. Branch Visit:
- Visit your nearest UBA branch.
- Inform a customer service representative that you want to block your card or account.
- Provide necessary identification and account details.
Read: List of All Nigeria bank transfer limit using USSD and mobile banking
How to block Unity Bank account and ATM Card
Unity Bank provides a convenient way to block your ATM card and bank account using their USSD code:
-
Dial *7799*9*Phone Number# from any phone. Replace “Phone Number” with your registered phone number linked to your Unity Bank account.
-
Follow the prompts: You may be asked to confirm the action.
-
Account Blocked: Your account will be blocked instantly, along with the associated ATM card.
How to block Wema Bank account and ATM Card
You have several options to block your Wema Bank account and/or ATM card:
1. ALAT App (Temporary Card Block):
- Log in to the ALAT app.
- Go to the “Cards” section.
- Tap on “Card Control.”
- Toggle the button to “OFF” to temporarily disable your card for all transactions.
2. USSD Code (Account or USSD Profile Block):
- Dial 945911# from any phone (not necessarily your registered ALAT number).
- Follow the prompts to either:
- Deactivate your USSD profile, or
- Block your entire ALAT account.
3. Wema Bank Branch:
- Visit your nearest Wema Bank branch.
- Inform a customer service representative that you want to block your account or card.
- Provide necessary identification and account details for verification.
4. Customer Care Hotline:
- Call the Wema Bank customer care hotline at 07000MYALAT (07000692528).
- Request to block your account or card.
- Provide necessary verification details.
How to block Zenith Bank account and ATM Card
Zenith Bank provides several options to block your account and ATM card:
- Dial 966911# from any phone (not necessarily your registered mobile number).
- Enter your account number.
- Enter your AlertZ mobile number (the number you receive Zenith Bank alerts on).
- Press 1 to confirm.
- Your card and account will be blocked instantly.
Important Note: If you block your account using the USSD code, you can only unblock it by visiting a Zenith Bank branch.
Frequently Asked Questions
Q1: How do I block my ATM card if it’s lost or stolen?
A: Most Nigerian banks offer multiple channels for blocking your ATM card:
- USSD Code: Dial the specific code provided by your bank (you can find it on their website or by contacting customer care).
- Mobile Banking App: Log into your bank’s mobile app and find the “Card Management” section.
- Internet Banking: Log into your bank’s online banking platform and look for the option to block your card.
- Customer Care Hotline: Call your bank’s customer care number and request a card block.
- Bank Branch: Visit your nearest bank branch and ask a representative to block your card for you.
Q2: Is there a fee for blocking my ATM card?
A: Generally, there is no fee for blocking your ATM card in Nigeria. However, it’s best to confirm with your bank.
Q3: How long does it take to block my ATM card?
A: In most cases, blocking your ATM card is immediate once you initiate the request through any of the channels mentioned above.
Q4: Can I unblock my ATM card after it has been blocked?
A: It depends on your bank and the reason for blocking. If the block was due to incorrect PIN entry, it might be automatically lifted after a certain period. For lost or stolen cards, you will likely need to get a new card.
Q5: What if I don’t remember the USSD code to block my card?
A: You can easily find your bank’s USSD code for blocking cards on their website or by contacting their customer care.
Q6: Should I block my bank account along with my ATM card?
A: It’s advisable to block both your ATM card and bank account if your card is lost or stolen. This provides an extra layer of security against unauthorized access to your funds.
Q7: How do I get a new ATM card after blocking my old one?
A: You can usually request a new ATM card through your bank’s mobile app, internet banking, or by visiting a branch.
Q8: What should I do if I notice any fraudulent transactions on my account?
A: Report any unauthorized transactions to your bank immediately. They will investigate the matter and help you resolve any issues.
