Last Updated on July 25, 2024 by admin
The Sterling Bank’s USSD service provides banking services such as airtime recharge, transfers, bill payments and more to customers from any mobile device without data or internet connection
The unique USSD code allows Sterling Bank customers have access to basic financial services by simply dialing *822#. which can be use for fund transfer this is automatically links all accounts, where customer has multiple accounts
Customer can pay regular bills and utilities seamlessly and Does not require mobile data or internet. It works with any kind of mobile device and it Easy, simple, fast and conveniently
The service is available to (Airtel, Glo, MTN, 9Mobile). Customers transact directly from their Sterling account and it Available 24 hours a day and 7 days a week and Customer is required to create transaction PIN for secure transactions.
What is sterling bank ussd code
Sterling Bank’s USSD code is *822#. This code allows you to access a variety of banking services directly from your mobile phone without needing an internet connection.
Here’s what you can do with the *822# code:
- Account Balance Inquiry: Check your account balance.
- Transfers:
- Send money to other Sterling Bank accounts.
- Transfer funds to other banks in Nigeria.
- Airtime Recharge:
- Recharge your own phone or someone else’s.
- Bill Payments:
- Pay your electricity, water, cable TV, and other bills.
- Cardless Cash Withdrawal:
- Withdraw cash from an ATM without using your card.
- Card Management:
- Block or unblock your debit card.
- Open Account:
- Start the process of opening a Sterling Bank account.
- And More: The *822# code offers other services like checking your BVN, generating a referral code, and requesting a mini statement.
What do you need to activate Sterling bank ussd code
Before you register or activate your ussd code as sterling bank account holder you need to have the following
1. You need o have an Active Sterling Bank account
2.Phone number from any network linked to your account
3. Phone
4. A debit card linked to your account
How can I register for sterling bank ussd code Service?
You can automatically register for sterling bank ussd code service if you are an account holder As part of the registration process,
Here’s a step by step guide on how to activate the Sterling Bank transfer code on your line.
1. Simply dial *822# on the mobile number that is connected with your Sterling Bank account. This is the same number used for transaction alerts.
2. Then press the number 1,
3. Enter your 10-digit account number.
4. Enter the details of your card
5 .Then Create your authorization PIN to complete your Transection each time you need to carry out any transaction
6. Please Re-enter your PIN to confirm accuracy.
How do I transfer Money from Sterling bank
Sterling Bank offers multiple channels for transferring money:
*1. USSD Banking (822#):
- Dial *822# from your registered phone number.
- Choose the option for transfers.
- Select whether you want to transfer to a Sterling Bank account or another bank’s account.
- Enter the recipient’s account number and the amount.
- Confirm the details and authorize the transaction with your PIN.
2. OneBank Mobile App:
- Log into the OneBank app (available on Android and iOS).
- Select “Transfer” from the menu.
- Choose the recipient’s bank (Sterling or another bank).
- Enter the recipient’s account number and the amount.
- Confirm the details and authorize the transaction.
3. Online Banking:
- Log into your Sterling Bank online banking account.
- Go to the “Transfers” section.
- Select the type of transfer and enter the required details.
- Confirm the details and authorize the transaction.
4. ATM:
- Insert your Sterling Bank debit card into any ATM.
- Enter your PIN.
- Select the “Transfer” option and follow the prompts.
5. Branch Visit:
- Visit any Sterling Bank branch.
- Fill out a transfer form with the required details (recipient’s name, account number, bank name, and amount).
- Submit the form with a valid ID for verification.
HOW TO PAY BILLS from sterlin bank
Sterling Bank offers multiple channels for you to conveniently pay your bills:
*1. Sterling Bank 822# USSD Service:
- *Dial 822# from your registered phone number.
- Select “Bill Payments” from the menu options.
- Choose the biller you want to pay (e.g., electricity, cable TV, internet).
- Enter the required details (e.g., customer ID, amount).
- Confirm the payment and authorize the transaction with your PIN.
2. OneBank Mobile App:
- Download and install the OneBank app from Google Play Store or App Store if you haven’t already.
- Log in to the app.
- Select “Bill Payments” from the menu.
- Choose the biller category (e.g., utilities, cable TV, education).
- Select the specific biller and enter the required details.
- Confirm the payment and authorize the transaction.
3. Internet Banking:
- Log in to your Sterling Bank internet banking account.
- Go to the “Bill Payments” or “Payments & Transfers” section.
- Select the biller and enter the necessary information.
- Confirm the payment and authorize the transaction.
4. e-BillsPay Platform:
- Sterling Bank’s e-BillsPay platform allows you to make bill payments directly from your Sterling Bank account or any other Nigerian bank account.
- Visit the e-BillsPay website:
- Select your biller, enter the required details, and complete the payment.
5. Branch Visit:
- Visit any Sterling Bank branch.
- Inform the customer service representative that you want to pay a bill.
- Provide the biller details and the amount you want to pay.
- Pay the bill using cash or your Sterling Bank debit card.
How do I reset sterling bank ussd PIN using *822#?
To reset your Sterling Bank USSD PIN using *822#, you cannot do it directly through the main code. However, you can reset it through their customer service channels:
- Call Customer Care:
- Call the Sterling Bank One Customer Care line at 0700 822 0000.
- Inform the representative that you need to reset your USSD PIN.
- They will guide you through the necessary steps, which may include providing some security information.
- Visit a Branch:
- Go to your nearest Sterling Bank branch.
- Inform a customer service representative that you need to reset your USSD PIN.
- Provide them with your account information and a valid ID for verification.
- They will assist you in resetting your PIN.
If you remember your current PIN and just want to change it, you can do so using the USSD code:
- Dial *822*19#
- Select “Pin Change”
- Enter your old PIN and then your new PIN twice to confirm.
How to check my sterling bank balance
Sterling Bank offers multiple ways to check your account balance:
-
USSD Code:
- Dial *822*6# from your registered phone number.
- Follow the on-screen prompts to view your balance.
-
OneBank Mobile App:
- Download and install the OneBank app from Google Play Store or App Store.
- Log in to your account and your balance will be displayed on the dashboard.
-
Internet Banking:
- Visit Sterling Bank’s website and log into your internet banking account.
- Your account balance will be displayed on the dashboard or account summary page.
-
ATM:
- Insert your Sterling Bank debit card into any ATM.
- Select the “Balance Inquiry” option from the menu.
-
SMS Alert (If you are subscribed):
- You will receive an SMS alert with your account balance after every transaction if you have subscribed to Sterling Bank’s SMS alert service.
How to buy airtime recharge from sterling bank
Sterling Bank offers multiple channels for purchasing airtime directly from your bank account:
- *USSD Code (822#):
- Dial *822# from your registered phone number.
- Select “Airtime Top-up.”
- Choose your network provider (MTN, Airtel, Glo, or 9mobile).
- Enter the amount of airtime you want to purchase.
- Confirm the transaction and enter your PIN.
- OneBank Mobile App:
- Log in to the OneBank app (available on Android and iOS).
- Select “Airtime Top-up” or “Buy Airtime.”
- Choose your network provider.
- Enter the phone number and amount.
- Confirm the transaction and authorize it.
- Internet Banking:
- Log into your Sterling Bank online banking account.
- Navigate to the “Airtime Top-up” or “Bill Payments” section.
- Choose your network provider.
- Enter the phone number and amount.
- Confirm the transaction and authorize it.
- e-BillsPay Platform:
- Sterling Bank’s e-BillsPay platform also allows you to purchase airtime.
- Visit the e-BillsPay website:
- Select “Airtime” and enter your phone number and amount.
- Complete the payment process.
- ATM:
- Some Sterling Bank ATMs may offer airtime purchase options. Insert your card, enter your PIN, and look for the relevant option on the menu.
How to buy data from sterling bank
Sterling Bank offers multiple ways to purchase data directly from your bank account:
- *USSD Code (822#):
- Dial *822# from your registered phone number.
- Select “Airtime & Data.”
- Choose your preferred network (MTN, Airtel, Glo, or 9mobile).
- Select “Data.”
- Choose the data plan you want to purchase.
- Confirm the transaction and enter your PIN.
- OneBank Mobile App:
- Log into the OneBank app (available on Android and iOS).
- Select “Airtime & Data” or “Buy Data.”
- Choose your preferred network.
- Select the desired data plan.
- Confirm the transaction and authorize it.
- Internet Banking:
- Log into your Sterling Bank online banking account.
- Navigate to “Airtime & Data” or “Bill Payments” section.
- Choose “Buy Data.”
- Select your preferred network and data plan.
- Confirm the transaction and authorize it.
- e-BillsPay Platform:
- Sterling Bank’s e-BillsPay platform also allows you to purchase data.
- Visit the e-BillsPay website:
- Select “Data” and enter your phone number and choose the data plan.
- Complete the payment process.
- Third-Party Platforms (Optional):
- Some third-party platforms like VTU.ng also allow you to purchase data using your Sterling Bank account.
- Be sure to choose a reputable platform to ensure the security of your transaction.
Frequently Asked Questions
General:
Q: What is the Sterling Bank USSD code?
A: The Sterling Bank USSD code is *822#.
Q: What services can I access using the *822# code?
A: You can access a variety of banking services, including: * Account balance inquiry * Funds transfer (within Sterling Bank and to other banks) * Airtime recharge (self and third-party) * Bill payments * Generating a token
Q: Do I need a smartphone to use the *822# service?
A: No, you can use it on any type of mobile phone as long as it is registered with Sterling Bank.
Q; HOW TO CHECK sterling bank BALANCE:
A: To check your account number: *822*8#
TO check your Account Balance: *822*6#
Q: Is there a charge for using the *822# service?
A:Transfer – within Sterling – N21.5 (VAT inclusive)
Other banks –
- N0 – N5,000 : N10.75 (VAT inclusive)
- N5,001 – N50,000 : N26.88 (VAT inclusive)
- N50,001 and above : N53.75 (VAT inclusive)
Check Account Balance – N10.75 (VAT inclusive)
Retrieve Account Number – N10.75 (VAT inclusive)
Bill Payment – N107.5 (VAT inclusive)
Merchant Payment – N21.5 (VAT inclusive)
Q: What is the maximum amount of airtime i can buy with sterling bank ussd?
A: You can buy up to N20,000 airtime in a single purchase, and N20,000 limit per day
Q: How do I register for the 822# service?
A: You can automatically register by dialing *822*1*NUBAN#. If you’re not automatically registered, the system will prompt you to register when you try a transaction.
Q: How do I create or change my *822# PIN?
A: During registration, you will be asked to create a PIN. You can change it later by dialing *822# and following the prompts.
Transactions:
Q: How do I transfer funds to another Sterling Bank account?
A: Dial *822*Amount*AccountNumber# and follow the prompts.
Q: How do I transfer funds to other banks in Nigeria?
A: Dial *822*2*amount*Account Number# and follow the prompts.
Q: How do I buy airtime for myself or others?
A: Dial *822*Amount# to recharge your own line or* 822*Amount*Phone Number# for others.
Q: How do I pay bills using *822#?
A: To pay a bill, dial *822*BillerCode*UniqueCode*Amount# or *simply *822*2# to see different billers.
Q: HOW TO CARRY OUT CARDLESS WITHDRAWAL
A: In need of cash and you are not with your debit card? Simply dial *822*42# and follow the prompts to create a one-time PIN (OTP). Enter your transaction pin for confirmation, a code will be sent to your mobile number via SMS.
At the ATM, enter the code, amount and the One Time Pin created, to get your cash.
Q: What is the maximum amount I can transfer?
A: You can transfer up to N20,000 per transaction with PIN 1, and up to N100,000 per transaction with PIN 2, with a daily limit of N100,000 for savings and current account.
.
Security:
Q: Is the *822# service secure?
A: Yes, all transactions are secured with your PIN. Never share your PIN with anyone.
Troubleshooting:
Q: What should I do if I forget my *822# PIN?
A: You can reset your PIN by dialing *822# and following the prompts.
Q: Who can I contact for further assistance with the *822# service?
A: Contact Sterling Bank customer service through their phone number. 017003270. customercare@sterling.ng. 02018888822 (+234) 07008220000 for assistance.