Last Updated on July 1, 2024 by admin
Truist Bank is committed to providing exceptional customer service to its personal clients. Whether you have questions about your account, need assistance with online banking, or want to explore their range of financial products, Truist Bank has dedicated teams ready to assist you. In this article, we will provide you with all the necessary contact information and services available to personal clients at Truist Bank.
General Account Information
For general account inquiries, you can contact Truist Bank’s customer service team at 844-4TRUIST (844-487-8478) if you are within the US, or +1-910-914-8250 if you are outside the US. Their knowledgeable representatives are available to assist you with any questions or concerns you may have.
Online and Mobile Banking
Truist Bank offers convenient online and mobile banking services to help you manage your finances anytime, anywhere. To access online and mobile banking, you can contact their dedicated support team at 888-228-6654. They will guide you through the registration process and provide assistance with any technical issues you may encounter.
Personal Checking Accounts
If you have questions about personal checking accounts at Truist Bank, you can reach out to their customer service team at 844-4TRUIST (844-487-8478). They will provide you with detailed information about the different types of checking accounts available, including their features, benefits, and eligibility requirements.
Personal Savings Accounts
For inquiries regarding personal savings accounts, Truist Bank’s customer service team is available at 844-4TRUIST (844-487-8478). They can assist you in choosing the right savings account that aligns with your financial goals and provide information on interest rates, fees, and withdrawal options.
Read: Truist Bank Online Banking: A Comprehensive Guide to Digital Financial Services
Credit Cards
If you have questions about Truist Bank’s credit cards, you can contact their customer service team at 844-4TRUIST (844-487-8478). They will provide you with information on the different credit card options available, including rewards programs, interest rates, and credit limits. Additionally, they can assist you with card activation, reporting lost or stolen cards, and resolving any billing inquiries.
Debit Cards
For inquiries related to Truist Bank’s debit cards, you can reach out to their customer service team at 844-4TRUIST (844-487-8478). They can provide information on how to obtain a debit card, activate it, set up PIN numbers, and address any issues related to lost or stolen cards.
Insurance Services
Truist Bank offers a range of insurance services to help protect your health, life, and personal property. If you have questions about health insurance, you can contact Truist Life Insurance Services at 800-474-1471 or email their health insurance team for assistance.
For inquiries about life insurance, you can also reach out to Truist Life Insurance Services at 800-474-1471 or email their life insurance team.
If you need to file a personal insurance claim or have questions about property and casualty insurance, you can contact McGriff’s personal claims center at 800-990-4228. For property and casualty insurance sales inquiries, reach out to their team at 800-422-8448 or email the property and casualty insurance team. To access personal property and casualty insurance services, you can contact them at 800-228-1820.
Loans
Truist Bank offers various loan options to help you achieve your financial goals. For inquiries about loans, including personal loans and auto loans, you can contact their customer service team at 844-4TRUIST (844-487-8478). They can provide you with information on eligibility requirements, interest rates, repayment terms, and the application process.
Mortgages
If you are interested in purchasing a new home or refinancing your existing mortgage, Truist Bank offers mortgage services to assist you. You can contact their mortgage team at 800-634-7928. Their dedicated professionals are available from Monday to Friday, 8 am to 8 pm ET, and Saturdays from 9 am to 3 pm ET. They can guide you through the mortgage process, answer any questions you may have, and provide personalized solutions based on your needs.
To report fraud (24/7 support)
- 844-4TRUIST (844-487-8478), select option 1, then option 4. Outside the U.S.: +1-910-914-8250
In-Person:
- Branch Visit: Find your nearest branch using the branch locator on the Truist Bank website or mobile app.
Social Media:
Contact Truist Bank on Twitter (@Truist) or Facebook.
FAQS
Q: What is the customer service number for Truist Bank?
A: You can reach Truist Bank customer service at 800-448-8955.
Q: What are the hours of operation for Truist Bank customer service?
A: Generally, Truist Bank customer service is available Monday through Friday from 8 AM to 8 PM ET, and Saturday from 8 AM to 5 PM ET. However, certain services may have different hours.
Q: What can I do through Truist Bank’s online banking or mobile app?
A: Through online banking or the mobile app, you can manage your accounts, pay bills, transfer funds, deposit checks, view statements, and more.
Q: How can I get help with my online banking or mobile app?
A: For assistance with online banking or the mobile app, you can call the customer service number
Q: Can I send a secure message to Truist Bank customer service?
A: Yes, you can send a secure message to Truist Bank through their online banking platform or mobile app.
Q: Does Truist Bank have social media channels I can use to contact them?
A: Yes, you can reach Truist Bank on Twitter (@Truist) or Facebook ([invalid URL removed]).
Q: How can I find the nearest Truist Bank branch?
A: You can use the branch locator tool on the Truist Bank website or mobile app to find the nearest branch.
Q: What if I need assistance outside of regular customer service hours?
A: For after-hours support, you can use Truist Bank’s automated phone system for basic inquiries or send a secure message.
Conclusion
Truist Bank is committed to providing excellent customer service to its personal clients. Whether you need assistance with general account inquiries, online and mobile banking, personal checking or savings accounts, credit or debit cards, insurance services, loans, or mortgages, their dedicated teams are available to help. By contacting the appropriate phone numbers or email addresses provided, you can access the information and support you need to make informed financial decisions and achieve your goals.
Remember, if you have any specific questions or concerns, it is always best to reach out to Truist Bank directly for the most accurate and up-to-date information.
Note: Additional Information: Truist Bank’s customer service teams are available during their operating hours, and it is advisable to have your account details or identification ready when contacting them for a smoother experience.
