How to register for Ecobank internet banking and Mobile app,

Last Updated on August 23, 2024 by admin

Eco bank understand convenience and accessibility as a result it has introduced its Internet/Online Banking platform and mobile app, offering customers a seamless banking experience from the comfort of their own homes or on-the-go.

The Bank’s Internet/Online Banking platform provides a range of features that allow customers to conveniently manage their accounts, transfer funds, pay bills, and even apply for loans without the need to visit a physical branch.

With enhanced security measures in place, customers can rest assured that their personal information is protected. Additionally, Eco Bank’s mobile app offers a user-friendly interface with similar functionalities as its Internet/Online Banking platform.

With just a few taps on their smartphones or tablets, customers can access their accounts anytime, anywhere. The service is seamless, fast, reliable and secure, account holders can now Pay multiple beneficiaries at same time,Monitor and schedule loan payments,View maturity amounts on fixed deposits,View all accounts/transactions in one place,Send money simply – locally and overseas and do your financial transaction online and on mobile.

Table of Contents

What is Ecobank Internet Banking?

Ecobank Internet Banking (now known as Ecobank Online) is a digital platform provided by Ecobank that allows customers to access and manage their bank accounts and conduct various financial transactions securely over the internet. It offers a convenient and efficient way to bank without visiting a physical branch.

Features:

Account Management
- View account balances and transaction history
- Download and print account statements
- Manage beneficiaries for easy transfers
- Open fixed deposit accounts
- Update personal details
Fund Transfers
- Transfer funds between your own Ecobank accounts
- Transfer funds to other Ecobank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- Make international transfers using Rapidtransfer
- Send money across Africa without visiting the branch using Rapidtransfer
Bill Payments and Airtime Recharge
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
Card Management
- View and manage your Ecobank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
Other Services
- Apply for loans
- Check foreign exchange rates
- Locate Ecobank branches and ATMs
- Access “How to” videos and guides

Benefits

Manage your finances 24/7 from anywhere with an internet connection, eliminating the need to visit a branch.
Easy access to your account information and banking services.
Robust security measures like two-factor authentication and encryption to protect your data.
Quick and efficient transaction processing.
Manage your finances on your terms and track your spending.
Potentially lower transaction fees compared to in-branch transactions.

Read: Ecobank USSD code:How to register,transfer money and check account balance

How to Register For Eco Bank Internet Banking

There are two main ways to register for Ecobank Internet Banking:

1. Online Self-Registration

This is the most convenient way to register, as you can do it from anywhere with an internet connection.

Go to the official Ecobank website:
Click on the ‘Personal Banking’ tab, then select ‘Ways to Bank’ from the dropdown menu, and finally click on ‘Internet Banking’.
Click on ‘Register for Internet Banking’
Choose your registration method:
- Debit Card: You will need your Ecobank debit card number, expiry date, and 4-digit PIN
- Account Number: You will need your Ecobank account number.
Provide the requested information, including your personal details, account information and create your login credentials.
Submit the form and follow the instructions to activate your account. This may involve clicking a verification link sent to your email or entering an OTP sent to your mobile number.

2. Registration at a Branch

If you prefer in-person assistance or encounter difficulties with the online method, you can visit an Ecobank branch.

Locate the nearest Ecobank branch.
Inform a customer service representative that you want to register for internet banking.
You will be provided with an enrollment form. Fill it out accurately with your details.
Submit the completed form along with any required identification documents (e.g., valid ID card, passport).
The bank staff will process your request and provide you with your internet banking login credentials.

Eco Bank mobile app

The Ecobank Mobile App is a powerful and convenient tool that allows you to manage your finances and conduct various banking transactions directly from your smartphone. It is available for both Android and iOS devices and offers a seamless banking experience across 33 African countries where Ecobank operates.

Key Features

Account Management:
- View account balances and transaction history
- Open an Xpress Account directly from the app
- Create and fund a Virtual card for online transactions
- Set travel notifications for enhanced card security
- Block and unblock your bank card
- Get all your notifications and alerts
  
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Send Money:
- Send money instantly to any of the 33 African countries where Ecobank is present
- Transfer money between your own accounts
- Transfer money to other bank accounts
- Transfer to a mobile money wallet in the same country
- Transfer money by Email and SMS in the same country
- Send money to Visa card holders with Visa Direct
Make Payments:
- Pay your bills
- Buy airtime and data
- Pay merchants via QR with EcobankPay
- Request payments from other Ecobank Mobile App users
Other Features:
- Locate the nearest Ecobank Branch/ATM/Xpress Point
- Attach other bank cards for transactions
- Add your banking profiles from different countries
- Cardless withdrawals

Benefits

Manage your finances 24/7 from anywhere in the world.
Bank on the go with easy access to your accounts and services.
Advanced security measures to protect your information and transactions.
Instant transfers and payments within the Ecobank network.
Intuitive and easy-to-navigate interface.
Manage your accounts across multiple African countries.

How to register for Ecobank Mobile app

There are two primary ways to register for the Ecobank Mobile app:

1. For Existing Ecobank Account Holders

If you already have an Ecobank account, you can register directly through the app:

Download the App:
- Search for “Ecobank Mobile App” on your device’s app store (Google Play Store for Android or App Store for iOS).
- Download and install the app on your smartphone.
Open the app & select ‘Register’:
- Launch the Ecobank Mobile app.
- Click on the “Register” button.
Choose ‘Ecobank Customer’:
- Select this option since you already have an account.
Enter Account Number:
- Input your Ecobank account number.
Select Product & Enter Card Details:
- Choose the type of account you have (e.g., current, savings) and provide the required card details (card number, expiry date, CVV).
Create Login Credentials:
- Set up a secure password and 4-digit PIN.
Complete Registration:
- Follow any further on-screen prompts to finish the registration process.

2. For New Customers (No Existing Ecobank Account)

If you’re a new customer, you can open an Ecobank Xpress Account directly through the app:

Download the App:
- Same as above, download and install the Ecobank Mobile App.
Open the app & select ‘Register’:
- Launch the app.
- Click on the “Register” button.
Choose ‘Non-Ecobank Customer’
- Select this option to open an Xpress Account.
Follow the Prompts
- Provide the required personal information and identification documents.
- The app will guide you through the account opening and registration process.

How to login to your Eco bank online banking account.

1. Click “Log-in to Internet Banking”
2. Select your country and click “Log-in to your account”
3. Enter your unique User ID
4. Enter your unique password and confirm your Secure Image and Message

You can also read: Ecobank ussd code:How to Buy airtime,recharge card

How to Checking your balance via Ecobank online/internet banking

1. To see a summary of your eco bank accounts, choose these tabs
2. Your account balances are shown here in one, simple overview
3. You can view your account summary in another currency – just choose from the drop-down menu
4. To view your account balances in more detail, click on the account name

How to Making money transfers on your ecobank internet banking

1. To transfer money within your country, choose these tabs
2. Unless you have previously created a template for the same type of transfer, select Make New Payment
3. Choose which account you’d like to take the funds from
4. Fill in the account details of the recipient carefully – Ecobank cannot be responsible for any errors you make
5. Enter the amount, currency and when you’d like the money to be transferred
6. Complete a few further details, including who should be responsible for Correspondence Charges
7. When you’ve checked all the details, click here to carry out the transaction

How to update your Ecobank personal information

1. Choose these tabs to access your profile
2. Enter your details and click “Continue”
3. Check that you’ve entered the correct details. If you’ve made a mistake, choose “Change Profile” to make any changes
4. Click “Confirm” to confirm your details

How to buy airtime from ecobank

Ecobank offers multiple convenient ways to purchase airtime:

1. Ecobank Mobile App:

Open the Ecobank Mobile App and log in using your credentials.
This option is typically found on the home screen or within the “Payments” or “Services” section.
Choose the network provider (MTN, Airtel, Glo, 9mobile), enter the phone number you want to recharge, and select the desired airtime amount.
Review the details and confirm the purchase. You may need to enter your transaction PIN or use biometric authentication to authorize the transaction.

*2. USSD Code (326#):

*Dial 326# from your registered Ecobank mobile number.
Select “Airtime Top Up” from the menu options.
Choose the network provider, enter the phone number, and select the airtime amount.
Enter your 4-digit PIN to authorize the transaction.

Frequently Asked Questions

1. What is Ecobank Internet Banking?

Ecobank Internet Banking is a secure online platform that allows Ecobank customers to conveniently access and manage their accounts, perform various banking transactions, and access other financial services from anywhere with an internet connection.

2. How can I register for Ecobank Internet Banking?

You can register in two ways:

Online Self-Registration:
- Visit the Ecobank website.
- Click on the “Personal Banking” tab, then select “Ways to Bank” from the dropdown menu, and finally click on “Internet Banking.”
- Click on ‘Register for Internet Banking’ and follow the on-screen instructions. You can register using your debit card details or your account number.
Registration at a Branch:
- Visit any Ecobank branch with a valid identification document.
- Request an internet banking registration form from a customer service representative.
- Fill out the form and submit it along with your identification.
- The bank staff will process your request and provide you with your login details.

3. What can I do with Ecobank Internet Banking?

Account Management: View balances, transaction history, download statements, etc.
Fund Transfers: Transfer funds between your own accounts, to other Ecobank accounts, to other banks, and even internationally using Rapidtransfer.
Bill Payments: Pay utility bills, cable TV subscriptions, and other bills.
Airtime & Data Purchase: Recharge your phone or buy data bundles.
Card Management: View and manage your Ecobank debit and credit cards.
Other Services: Apply for loans, check forex rates, locate branches/ATMs, and more.

4. Is there a fee for using Ecobank Internet Banking?

No, registration and basic usage of Ecobank Internet Banking are free. However, some transactions may attract charges, such as international transfers or bill payments.

5. What if I forget my password?

You can reset your password online by clicking on the “Forgot Password” link on the login page and following the instructions.

6. Is Ecobank Internet Banking secure?

Yes, Ecobank employs robust security measures, including 128-bit SSL encryption and two-factor authentication, to protect your information and transactions.

7. Can I access Ecobank Internet Banking from my mobile phone?

Yes, you can access it through the Ecobank Mobile App or by visiting the Ecobank website on your mobile browser.

8. Do I need to download anything to use Ecobank Internet Banking?

No, you don’t need to download any software. You can access it directly through your web browser.

9. What should I do if I encounter any difficulties?

Contact Ecobank’s customer care through their helpline, email, or visit a branch for assistance.