Last Updated on August 23, 2024 by admin
With Keystone bank online banking which is also known as internet banking, you can carry out transactions online from any location using Internet enabled devices such as laptops, desktop computers, tablets, phones.
The electronic payment service saves you the stress of queuing up in the banking halls and it’s available 24 hours a day and 7 days a week. The Keystone bank Internet and mobile App offer customers branch-less banking service. This enables account holders to use their mobile phones and personal computers to perform banking transactions on-the-go from their comfort zone both home and abroad.
Read: Keystone Bank 7111: How to transfer money,register for Pin and Buy Airtime Recharge
Unlike a bank branch, internet banking and Mobile App lets account holder determine the hours of when they access their account — with some exceptions, such as planned maintenance updates and unexpected outages
The bank’s mobile and internet services are seamless, fast, secure and convenient with good customer experience, they wouldn’t have to worry about any financial problems like paying bills.money transfer, buy Airtime and many others.
This Article will guide customers on how to register for online and mobile banking which will enable users to review and verify their transactions, view account statements, bill payment,Manage expenses and many more financial activities.
Read: Keystone Bank: How to Buy Airtime & check account Balance
The following procedure and steps will help you register in the Keystone Bank Internet banking and mobile App.
Features of Keystone bank internet and mobile app
With keystone bank feature, users can monitor their cards and bank accounts, check their balances and transaction histories, and make money transfers along with the listed benefits adumbrated below.
1.Open an account instantly
2.Bank on the go with our chat Bot
3.Know your relationship officer
4.Book a fixed deposit instantly
5.Instant foreign currency transfer
6.Set up recurring bills payment and transfers
7.Buy movie tickets
8.Instant foreign currency transfer
Benefits of Keystone bank Internet banking
1. Improves customer Self-service.
2. It is a secure platform.
3. It brings convenience.
4. The service is available 24 hours a day and 7 days a week.
5. It saves you the stress of queuing up in the banking halls.
How to register for Keystone bank internet banking
Method 1: Registration with Account Number Only
1. Go to Keystone bank website
2. Click on Register
3. Input account details
4. OTP is sent to your registered email and phone number
5. Create preferred username, password, Transaction PIN and input OTP
6. Enrollment successful
Method 2: Registration with Account Number and Debit Card
1.Go to Keystone bank website
2.Click on Register.
3.Input account details and last 6 digit of your debit card.
4.OTP is sent to your registered email and phone number.
5.Create preferred username, password, transaction PIN and input OTP.
6.Enrollment successful.
7;Select three security questions.
8.Login.
9. Select three security questions.
10. Login.
After completing these steps, you should be able to access and use Keystone Bank internet banking services.
You may also read: FCMB bank Internet Banking and Mobile App – How to Register and create Token
Keystone Bank Mobile App
Keystone Bank’s mobile app is called KeyMobile. It provides a convenient and secure way for customers to manage their finances and conduct banking transactions directly from their smartphones.
Key Features of KeyMobile:
- Account and Card Services:
- View account balances and transaction history
- Access information on linked cards
- Block lost or stolen cards
- Retrieve and share transaction receipts
- Send Money:
- Transfer funds between your own accounts
- Send money to other Keystone accounts and all other banks in Nigeria
- Transfer funds to phone numbers (using registered phone numbers)
- Send money to multiple beneficiaries at once
- Make international transfers
- Pay Bills:
- Purchase airtime for yourself and others
- Buy data bundles for internet access
- Pay cable TV subscriptions
- Settle utility bills
- Loan and Investment:
- Apply for loans directly through the app
- Book investment opportunities to grow your wealth
- Self-Service Options:
- Set transaction limits
- Change and reset your transaction PIN
- Set up standing instructions for recurring payments
- Manage your list of beneficiaries
Benefits of using KeyMobile:
- Manage your finances 24/7 from anywhere.
- Easy access to your account information and banking services.
- Features like biometric authentication (fingerprint or Face ID) and transaction PINs ensure secure access and transactions
- Quick and efficient transaction processing.
- Intuitive and easy-to-navigate interface.
- Many tasks can be completed without visiting a branch, saving you time and effort.
How to register for Keystone Bank Mobile App
There are two ways you can register for the Keystone Bank Mobile App (KeyMobile):
Method 1: New Users
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Download & Install: Download and install the KeyMobile app from either Google Play Store (for Android) or Apple App Store (for iOS).
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Open & Click “Register”: Launch the app and click the “Register” button.
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Enter Details:
- Provide your Bank Verification Number (BVN), account number, and choose a verification option (either debit card or phone number).
- If you choose debit card verification, enter the last six digits of your card.
- If you choose phone number verification, enter the OTP sent to your registered phone number.
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Create Credentials:
- Create a username and password of your choice.
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Login:
- Once registration is complete, you can log in with your new credentials to start using the app.
Method 2: Existing Keystone Online Banking Users
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Download & Install: (Same as step 1 above)
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Login:
- Log in with your existing Keystone Bank online banking username and password.
- Alternatively, you can use facial recognition or fingerprint authentication (if your device supports it).
How to activate Keystone bank mobile Token
1.To register for Keystone bank mobile token kindly Download and Install the Keystone Bank mToken from Playstore and Apple store (for Android and IOS users).
2.Click on ‘Get Codes’.
3. Input Internet Banking/Mobile App User ID (Please note that it is case sensitive).
4.Click on ‘Get Activation code’.
5.User ID and Activation code is sent to customer’s registered phone number and email address.
6.Open app to input the User ID and activation code.
7.Create a 6-digit PIN and then re-confirm it.
8. A National flag will display as your PIN hint (Please take note of the flag).
9. Click on OK and an OTP will be generated.
Keystone bank customer care number
Keystone Bank’s customer care number is: +234 700 2000 3000
You can call this number to report lost or stolen cards, suspected fraud on your account, or for general inquiries.
They also have other channels for contacting customer service:
- Email: contactcentre@keystonebankng.com
- Social Media:
- Twitter: @keystonebankng
- Facebook: Keystone Bank
- Instagram: @keystonebankng
Frequently Asked Questions
Q1: How do I register for Keystone Bank Internet Banking?
A: You can register online through the Keystone Bank website or mobile app using your account number and either your debit card or registered phone number.
Q2: What are the requirements for registering?
A: You will need:
- Your Keystone Bank account number
- Your debit card (if registering with the card) or your registered phone number
- A valid email address and phone number registered with the bank
Q3: How do I log in to Keystone Bank Internet Banking?
A: You can log in by entering your username and password on the Keystone Bank website or mobile app. You can also use fingerprint or facial recognition authentication if your device supports it.
Q4: What services can I access through Keystone Bank Internet Banking?
A: You can access various services including:
- Account balance inquiry
- Mini and full account statements
- Funds transfers (own account, interbank, and intra-bank)
- Bill payments (utilities, airtime, cable TV, etc.)
- Loan applications and management
- Card management
Q5: Is Keystone Bank Internet Banking secure?
A: Yes, Keystone Bank uses robust security measures to protect your account and transactions. This includes two-factor authentication, encryption, and fraud monitoring systems.
Q6: Can I use Keystone Bank Internet Banking on my mobile phone?
A: Yes, you can use the Keystone Bank Mobile app for internet banking. It offers the same features as the web version and is optimized for mobile devices.
Q7: What should I do if I forget my password or username?
A: You can reset your password or retrieve your username through the “Forgot Password/Username” option on the login page of the website or mobile app.
Q8: How can I contact Keystone Bank customer care for help with Internet Banking?
A: You can reach Keystone Bank customer care through the following channels:
- Phone: 070020003000
- Email: contactcentre@keystonebankng.com
- Live chat on their website
- Social media: Twitter (@keystonebankng), Facebook (Keystone Bank), Instagram (@keystonebankng)
I hope this answers some of your questions about Keystone Bank Internet Banking. Let me know if you have any more
9. Is there a fee for using Keystone Bank Internet Banking?
Registration and basic usage of Keystone Bank Internet Banking are generally free. However, some transactions may attract charges, such as interbank transfers or international transfers.
10. What if I forget my password?
You can reset your password through the “Forgot Password” option on the login page or within the KeyMobile app.
11. Is Keystone Bank Internet Banking secure?
Yes, Keystone Bank employs security measures such as encryption and two-factor authentication to protect your information and transactions.
12. Can I access Keystone Bank Internet Banking on my mobile phone?
Yes, you can access it either through the KeyMobile app or the mobile-optimized website.
13.What are the requirements to register?
- You must have an active Keystone Bank account.
- Your mobile number and email address must be registered with the bank.
- You need a device (computer, smartphone, or tablet) with internet access.
14.What is Keystone Bank’s internet banking platform called?
- Keystone Bank’s internet banking platform doesn’t have a specific name, it’s simply referred to as “Internet Banking” or “Online Banking” on their website and app.
