How to register for First Bank internet banking and mobile App

Last Updated on August 23, 2024 by admin

In today’s digital age, convenience and accessibility have become paramount in the way we manage our finances. First Bank recognizes the importance of providing seamless online banking solutions to its customers, offering both internet banking and a mobile app for on-the-go banking needs.

First Bank one of the leading banks in Nigeria, and it offers a wide range of digital banking services to its customers, including internet banking and mobile banking. These services allow customers to access and manage their accounts online and on their mobile devices, making banking more convenient and efficient.

You can read: First Bank Ussd code:How to register,Check Mini statement of account and transfer money

This article serves as a comprehensive guide on how to register for First Bank’s internet banking and mobile app, outlining the step-by-step processes, highlighting key features and benefits.

Table of Contents

Features:

Account Management
- View account balances and transaction history
- Download account statements in different formats (PDF, CSV, etc.)
- Manage beneficiaries for easy transfers
- Request cheque books
- Stop cheque payments
Fund Transfers
- Transfer funds between your own FirstBank accounts
- Transfer funds to other FirstBank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- International transfers (subject to eligibility)
Bill Payments and Airtime Recharge
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
Card Management
- View and manage your FirstBank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits

Benefits:

Manage your finances 24/7 from anywhere with an internet connection
Easy access to your account information and banking services
Robust security measures to protect your data and transactions
Quick and efficient transaction processing
Manage your finances on your own terms
Potentially lower transaction fees compared to in-branch transactions

Eligibility Requirements for Enrollment

To enroll for Standard Chartered Bank’s online banking, you must meet the following

You must have an active Standard Chartered Bank account.
You’ll need a valid means of identification, such as a passport, driver’s license, or national ID card.
Your mobile phone number must be registered with the bank.
You need a valid email address for communication and receiving notifications.

You can also read: Firstbank Transfer Code:How to Transfer Money,Buy recharge card, account statement and account balance

How to register for First bank internet banking

Here’s how you can register for First Bank of Nigeria’s internet banking (also known as FirstOnline):

Method 1: Visiting a Branch

Go to your nearest First Bank of Nigeria branch.
Ask for the FirstOnline internet banking registration form and fill it out with your personal and account details.
Submit the form to a bank representative. The bank will process your application, typically within a few business days.
You’ll receive your login credentials (usually a User ID and password) either through SMS or the email address linked to your account.

Method 2: Online Self-Registration

1.Look for “Register,” “New User,

2.Provide your information on Card Number*
3.Card PIN*
4.Preferred User ID*
5.Verification Code
6.Confirm Verification Code*

7. Create a strong User ID and password.

8. A verification code may be sent to your phone or email to confirm your identity.

After registration you can login with your username and password for your seamless banking

For Corporate Customers:

Branch Registration:
- Visit your nearest FirstBank branch.
- Request for the internet banking registration form.
- Fill out the form and submit it along with the required documents (usually includes company registration documents and identification of authorized signatories).
- The bank will process your application and provide you with your login credentials.\

First bank Mobile app (FirstMobile)

FirstMobile is the official mobile banking app from First Bank of Nigeria, designed to provide convenient and secure access to your bank account directly from your smartphone.

Features

Account Management:
- View account balances and transaction history across multiple accounts
- Download and share account statements
- Manage beneficiaries for easy transfers
- Request and manage cheque books
- View and download credit card statements
Fund Transfers:
- Transfer funds between your own FirstBank accounts
- Transfer funds to other FirstBank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- International transfers (subject to eligibility)
Bill Payments and Airtime Recharge:
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
Card Management:
- View and manage your FirstBank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits
- Card PIN reset
Other Services:
- Open a new FirstBank account
- Apply for loans and credit cards
- Manage your investments
- Locate FirstBank branches and ATMs
- Check foreign exchange rates
- Pay with QR codes
- Manage beneficiaries

Benefits of using FirstMobile:

Bank anytime, anywhere from your smartphone.
Biometric login, card control features, and secure transactions.
Intuitive and easy-to-navigate interface.
Avoid long queues and paperwork at the bank.
Get instant notifications and updates on your transactions.

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How to register for Firt bank mobile app

To register for the FirstBank mobile app (FirstMobile), follow these steps:

Download the App:
- Download the FirstMobile app from either the Google Play Store (for Android devices) or the App Store (for iOS devices).
Open the App:
- Launch the app on your mobile device.
Register or Activate:
- New User: If you’re a new user, you can self-enroll directly through the app. You’ll need your FirstBank debit card details (card number and PIN) to complete the registration.
- Existing User: If you already have a FirstOnline account, select “Activate this Device” and follow the prompts. You’ll need your FirstOnline user ID and password.
Follow the Prompts:
- The app will guide you through the registration or activation process.
- You may be required to enter a One-Time Password (OTP) sent to your registered mobile number.
- Create a 5-digit mobile PIN for logging into the app and authorizing transactions.
- Set up security questions for password recovery.
Login and Use:
- Once registration or activation is complete, you can log in with your mobile PIN and start using the app

How to transfer money from First bank

1. FirstMobile App:

This is arguably the most convenient method, allowing you to transfer money on-the-go.

Open the FirstMobile app on your smartphone and log in using your credentials.
Look for the “Transfers” or “Send Money” section, typically prominently displayed.
Select the appropriate option:
- FirstBank to FirstBank (transfer to another First Bank account)
- Other Banks (transfer to other banks within Nigeria – NIP transfers)
- International Transfers
Provide the recipient’s account name, account number, bank name (if applicable), and any other required details.
Input the transfer amount and any additional details like the purpose or a reference number.
Review the details carefully and confirm the transfer. You may need to enter your transaction PIN or use biometric authentication to authorize the transaction.

2. FirstOnline Internet Banking:

Ideal for transfers from your computer or laptop.

Visit the First Bank website and log in to your Internet Banking account.
Find the “Transfers” or “Send Money” section.
Select the transfer type, enter recipient details, amount, and other required information.
Use your hardware token or other security measures to confirm the transfer.

How to buy airtime from First bank

First Bank offers multiple ways to purchase airtime directly from your bank account:

*1. Using the USSD Code (894#):

This method is the quickest and easiest, particularly if you don’t have internet access.

For self-recharge: Dial 894Amount# (e.g., 894500#)
To recharge another number: Dial 894AmountPhone Number# (e.g., 89450008012345678#)

2. FirstMobile App:

Convenient if you have the app installed on your smartphone.

Open the FirstMobile app and log in with your credentials.
Look for the “Airtime” or “Buy Airtime” section, usually on the home screen or under “Payments” or “Services.”
Choose the network provider (MTN, Airtel, Glo, 9mobile), enter the phone number, and select the amount.
Review the details and confirm the purchase using your transaction PIN or other authentication method.

3. FirstOnline Internet Banking:

Useful if you prefer using a computer.

Access FirstBank’s internet banking platform using your login credentials.
Look for the “Airtime Purchase” or “Buy Airtime” option.
Choose the network provider, enter the phone number, and select the airtime amount.
Review the details and authorize the transaction using your transaction password or hardware token.

Frequently Asked Questions

Q1: How do I register for FirstOnline?

A: Existing customers can self-register online using their debit card details. New customers need to open an account at a branch to access FirstOnline.

Q2: What are the requirements for registration?

A: For self-registration, you’ll need your debit card details, including the card number, PIN, and expiry date. New customers need to fulfill the requirements for opening a First Bank account.

Q3: How do I log into FirstOnline?

A: You can log in using your username and password on the First Bank website.

Q4: What services can I access through FirstOnline?

A: FirstOnline offers various services, including: * Account balance and transaction history inquiries * Funds transfers (within First Bank, to other banks, and international) * Bill payments (utilities, airtime, cable TV, etc.) * Cheque services (request, stop, confirm) * Loan applications and management

Q5: Is FirstOnline secure?

A: Yes, First Bank uses various security measures to protect your transactions, including encryption, two-factor authentication, and fraud monitoring.

Q6: Can I use FirstOnline on my mobile phone?

A: While FirstOnline is primarily a web-based platform, you can also use the FirstMobile app for most banking activities, including checking your balance, transferring funds, and paying bills.

Q7: What should I do if I forget my password or username?

A: You can click on the “Forgot Password” link on the FirstOnline login page and follow the instructions to reset your password. If you forget your username, you may need to contact First Bank customer service for assistance.

Q8: How can I contact First Bank customer care for help with FirstOnline?

A: You can contact First Bank customer care through various channels: * Phone: +234 1 2798300, +234 700 FIRSTCONTACT (347782668228) * Email: [email protected] * Live chat: Available on the First Bank website

Q9: How do I update my personal information on FirstOnline?

A: You can update some of your personal information (like email address or phone number) through the “Profile” or “Settings” section of FirstOnline. For major changes, you might need to visit a branch.

Q10: Can I set up recurring payments on FirstOnline?

A: Yes, you can set up standing orders for recurring payments like bill payments or transfers to other accounts.

Source: First Bank