How to buy Airtime from Fidelity bank: Contact customer care and Pay bills

Last Updated on July 1, 2024 by admin

In a world where virtual transactions have become the norm, Fidelity Bank has improve the way we carry out banking services. With user-friendly mobile banking and a seamless online banking platform, buying airtime has never been this easy.

Whenever you round out of Airtime on your phone or when your friends demand you send them recharge card  even at odd time., don’t worry because you can now buy Airtime directly from your fidelity bank account  with any  mobile phone without or without internet all you need is dial a special code from the sim card that is linked to your account

You can buy Airtime with different banking methods ranging from WhatsApp Banking Assistant,USSD (Unstructured Supplementary Service Data) and internet banking,

You can easily recharge your Mtn, Glo, Airtel and 9mobile phone to avoid insufficient balance when making that emergency call and it take approximately 10-20 seconds to Top Up Airtime via *770# and  internet banking

The Fidelity bank mobile banking service is seamless, fast, secure and reliable. you can never run out of airtime while making an important call Or had an emergency but didn’t have airtime you can recharge your phone in just a few seconds. Stay ahead, connect on the go!.It is hassle free for your daily banking and it works on any type of phone; be it Android, IOS, Symbian or Java phones.

For the purpose of this article we shall walk you through the different steps and processes to buy airtime from any location at any time even at odd hour.

 

Features

The follow is the features of fidelity bank mobile banking for Airtime purchase
1..Customers has a Single transaction limit is N20,000. Daily Limit is N100,000
2. Works with phone numbers registered with Fidelity Bank
3. Dependent on full network signal from your telecom provider
4. Money is deducted directly from your Fidelity Bank account

Benefits

1, It’s fast, convenient and the easiest way to send money
2. The entire transaction process takes approximately 10-20 seconds
3.With *770#, you can transfer funds within Fidelity and to other Nigerian banks
4. Available 24 hours a day and 7 days a week

 

How to buy Airtime from Fidelity Bank

 

1.: USSD  Code

 

For Self-Recharge

To buy airtime or top up your phone linked to your account, just dial *770*AMOUNT#

Example: If you want to buy airtime   NGN 500  on your phone that is linked to you account, simply dial *770*500# to recharge ₦500 on your phone.

Buy for Others

To buy Airtime or recharge your other number that is not linked to your account or for family and friends phone number, kindly Dial *770*Phone Number*AMOUNT# and Follow the onscreen message

Example: If you want to recharge ₦700, simply dial *770*0812345679*700# and enter your PIN

Read: How to Transfer Money from Fidelity bank with USSD Code and Register

 

2. Using the Fidelity Bank Mobile App:

To buy airtime from Fidelity Bank using the mobile app, you can follow these steps:

1. Download and install the Fidelity Bank mobile app on your smartphone (available for Android and iOS devices).
2. Launch the app and log in using your credentials (username and password).
3. From the app’s dashboard, locate and tap on the Airtime Recharge or Airtime Top-up option.
4. Select the option to buy airtime.
5. Choose your mobile network operator from the list provided.
6. Enter the phone number you want to recharge.
7. Input the amount of airtime you want to buy.
8. Confirm the transaction details and complete the payment using your Fidelity Bank transaction PIN or any other security authentication method required.
9. Once the transaction is successfully processed, you will receive a confirmation message, and the airtime will be credited to the specified phone number.

3. Using Fidelity Bank’s Internet Banking:

1. Visit Fidelity Bank’s official website and log in to your internet banking account.
2. Navigate to the Airtime Recharge or Airtime Top-up section.
3. Select the option to buy airtime.
4. Choose your mobile network operator from the provided list.
5. Enter the phone number you want to recharge.
6. Specify the amount of airtime you want to purchase.
7. Verify the transaction details and authorize the payment using your Fidelity Bank transaction PIN or any other security authentication method required.
8. Once the transaction is successfully completed, you will receive a confirmation message, and the airtime will be credited to the specified phone number.

 

Method 3: WhatsApp Banking Assistant

The fidelity WhatsApp Banking Assistant allows you to top up airtime for all mobile networks. Just Chat with your bank on +2349030005252 and you will get help to buy airtime, check your account balance, transfer funds, top up your airtime and so much more!

Method 4: True Serve

Stay closer to your bank 24/7

Tel: 070034335489
Whatsapp: +2349030005252
Email: true.serve@fidelitybank.ng
Learn More

 

How to pay bills from Fidelity bank

1.ussd

You can easily pay for your Govt, Dstv, Electricity and many other bills using your phone registered with your account, To pay a bill from your fidelity bank account just dial *770*CODE*SMART CARD NUMBER*AMOUNT#

EXAMPLE: Let assume you want to pay for your gotv with the sum of NGN2000, Just dial *770*1088*41234567890*2000# to subscribe for ₦2000 GOtv plan

2.Using the Fidelity Bank Mobile App:

To pay bills from Fidelity Bank using the mobile app, you can follow these steps:

1. Download and install the Fidelity Bank mobile app on your smartphone (available for Android and iOS devices).
2. Launch the app and log in using your credentials (username and password).
3. From the app’s dashboard, locate and tap on the Bill Payments or Pay Bills option.
4. Select the option to pay bills.
5. Choose the category of the bill you want to pay (e.g., electricity, water, cable TV, etc.).
6. Select the specific biller from the list of available options.
7. Enter the necessary details, such as the customer or account number, and the amount to be paid.
8. Confirm the transaction details and complete the payment using your Fidelity Bank transaction PIN or any other security authentication method required.
9. Once the transaction is successfully processed, you will receive a confirmation message, and the bill payment will be made to the specified biller.

3.Using Fidelity Bank’s Internet Banking:

To pay bills from Fidelity Bank using the  internet banking, you can follow these steps:

1. Visit Fidelity Bank’s official website and log in to your internet banking account.
2. Navigate to the Bill Payments or Pay Bills section.
3. Select the option to pay bills.
4. Choose the category of the bill you want to pay (e.g., electricity, water, cable TV, etc.).
5. Select the specific biller from the provided list.
6. Enter the necessary details, such as the customer or account number, and the amount to be paid.
7. Verify the transaction details and authorize the payment using your Fidelity Bank transaction PIN or any other security authentication method required.
8. Once the transaction is successfully completed, you will receive a confirmation message, and the bill payment will be made to the specified biller.

 

How to contact Fidelity bank

You can easily contact Fidelity bank customer care  to make enquiries, or to lodge a complaint using the Interactive Contact Centre via the following channels below:

 

1. Fidelity bank customer care Phone Number:

General Enquiry:
0700 343 35489

From abroad:
0908 798 9069

2. Fidelity bank WhatsApp Number

The following is Fidelity bank whatsapp Number

TrueServe:
0903 000 5252

Chat with IVY:
0903 000 0302

3.Fidelity bank email for Customer care

You can easily reach Fidelity bank customer care to make information,  lodge a complaint, or simply to make a suggestion be sending Email to :

True.serve@fidelitybank.ng

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About admin

Meet Ogbeide Frank, also known as Perere, a blogger passionate about finance and technology. He studied Business Administration at Ambrose Alli University in Ekpoma and Mobile Communication at Orange College in Malaysia. Frank has experience working as a banker and consultant for various agencies in Nigeria. For advertisement, content marketing, and sponsored posts, you can reach him at kokobest04@gmail.com.
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