How to register for Sterling bank Internet and Mobile app

Last Updated on August 23, 2024 by admin

Sterling bank Internet banking which also known as online banking and Mobile app offers a wide range of banking, new financial and non-financial experience which enable you to conduct financial transactions via the Internet. The digital space that allows you enjoy seamless banking experience on both mobile and online.

Sterling bank onebank and onepay allow account holder to View, download and print statement, carry out Cardless Withdrawal, buy Airtime and bills payment with many more service from their comfort zone without visiting the banking hall.

The good aspect of this service, it comes with sophisticated features, impeccable user experience, highly secure, convenient, simple and easy to use. starting an investment plan, applying for a loan transferring forex. Whilst using the bank app

This is an electronic system, which any individual with a bank account can activate and use for their financial proceedings.The need of waiting in long queues at the bank is completely eliminated. Moreover, with internet and mobile banking allow transfers and payments have become easier.

Transactions can be completed on the go, whether you are stuck in a traffic jam or in the midst of work. This makes it even easier to check your balance before making cashless purchases to avoid embarrassment if your account doesn’t have the balance to purchase everything on your shopping list.

You can also read: Sterling bank ussd code: How to register or reset Pin- transfer money, buy airtime and pay bills

In this article, you will learn how to register on the platform and carry out your financial transaction on the go both home an abroad.

Table of Contents

Features of Sterling Bank Internet Banking

Account Management
- View account balances and transaction history
- Download and print account statements
- Request and manage cheque books
- Manage beneficiaries for easy transfers
- Open new accounts (Joint and Current accounts coming soon)
Fund Transfers
- Transfer funds between your own Sterling Bank accounts
- Transfer funds to other Sterling Bank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- Make international transfers
- Initiate and manage bulk payments for businesses
- Make payments using virtual cards
Bill Payments and Airtime Recharge
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
- Make payments to over 500 merchants, including government agencies and utility companies
Liquidity Management
- Automate your cash management for businesses
- Move funds between your collection and transactional accounts for efficient cash flow management
Additional Features
- User and Account Permissions Management
- Simplified Payroll Management
- Mobile-Friendly Interface
- Access to investment products through i-invest (coming soon)

Benefits of using Sterling Bank Internet Banking

Manage your finances 24/7 from anywhere with an internet connection
Easy access to your account information and banking services
Robust security measures like two-factor authentication and secure tokens
Quick and efficient transaction processing, including bulk payments for businesses
Manage your finances on your own terms, track spending, and set alerts
Liquidity management, payroll management, and user permissions cater specifically to business needs

How to register for Sterling Bank internet banking

Here’s a breakdown on how to register for Sterling Bank’s internet banking platform (Sterling Bank Online):

Requirements

You must have an active Sterling Bank account.
Your mobile number and email address must be registered with the bank.
You need a device with internet access.

Registration Process

1. Online Self-Registration:

This is the most convenient method, and can be done entirely online.

Go to the Sterling Bank Online login page
Click on “Register”
Read and Accept the Electronic Banking Agreement
Provide your Account Details:
- Enter your Sterling Bank account number
- Select a validation method:
  - OTP: A One-Time Password will be sent to your registered phone number
  - Card: You’ll need to provide your debit card details
  - USSD: A USSD code will be generated, which you’ll need to dial from your registered phone number
Create Your Login Credentials:
- Choose a secure username and password.
Complete Registration:
- Follow any further on-screen prompts to finalize the registration process, including setting up security question

2. Registration at a Branch

If you prefer in-person assistance or face any difficulties with the online method, you can visit a Sterling Bank branch.

Visit a Branch: Locate your nearest Sterling Bank branch.
Request for Enrollment: Inform a customer service representative that you want to register for internet banking.
Fill out the Form: You will be provided with an enrollment form. Fill it out accurately with your details.
Submit the Form: Submit the completed form along with any required identification documents (e.g., valid ID card, passport).
Receive Login Credentials: The bank staff will process your request and provide you with your internet banking login credentials.

Read: Sterling bank ussd code to buy Data and Airtime

Sterling bank Mobile App

Sterling Bank’s primary mobile banking app is called OneBank. It’s a comprehensive digital banking platform that offers various financial services and features, making it easy for customers to manage their accounts and conduct transactions conveniently from their smartphones.

Key Features of the OneBank App:

Account Management:
- View account balances and transaction history
- Download and share statements
- Open new accounts (with the option for joint accounts soon)
- Manage beneficiaries
- Create and manage virtual cards
- Track your spending with budgeting tools
Fund Transfers:
- Transfer funds between your own Sterling Bank accounts
- Transfer funds to other Sterling Bank accounts and other banks (NIP transfers)
- Make international transfers
- Send money to people using just their phone numbers or email addresses
- Request and send money with payment links
- Initiate and manage bulk payments (for businesses)
Bill Payments and Airtime Recharge:
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions, internet services, and other service providers
- Recharge your mobile phone or purchase data bundles
- FX swap (currency conversion)
Lifestyle and Convenience:
- Book flights and hotels
- Purchase movie and event tickets
- Shop online with your virtual card
- Access discounts and deals from partner merchants
Loans and Investments:
- Apply for personal loans, auto loans, and more (subject to eligibility)
- Invest in mutual funds and other investment products (coming soon)
Other Services:
- Locate Sterling Bank branches and ATMs
- Access customer support and FAQs
- Dispute management for transactions
- Manage in-app notifications and alerts
- Verve Ultra Card request (access a line of credit)

Benefits of using the OneBank App:

Manage your finances anytime, anywhere with an internet connection.
Perform various banking tasks without visiting a branch, saving time and effort.
Robust security measures like biometric authentication and transaction PINs.
Intuitive and easy-to-navigate design.
Quick and efficient transaction processing.
Offers a wide range of services, from basic transactions to loans and investments.

How To register for sterling bank OneBank mobile app:

Download and Install:
- Go to the App Store (iOS) or Google Play Store (Android) and search for “Sterling OneBank.”
- Download and install the app on your mobile device.
Open the App and Choose Registration:
- Launch the OneBank app.
- You will have two options:
  - “Don’t have an account? Let’s begin.” (For new customers)
  - “Existing account holder.” (For existing Sterling Bank customers)
- Select the appropriate option for you.
Follow the Registration Process:
- New Customers:
  - Onboard using your BVN (Bank Verification Number), full name, and date of birth.
  - An OTP (One-Time Password) will be sent to your registered email and phone number.
  - After verification, create your login credentials (username and password) and a transaction PIN.
  - Set up security questions for added account protection.
- Existing Customers:
  - Provide your Sterling Bank account number and choose your preferred verification method (OTP, Card, USSD).
  - Enter the OTP sent to your registered mobile number.
  - If you don’t have your account number, you can use your debit card details for verification.
Complete Registration:
- Once you have completed the registration process, you can log into the OneBank app using your newly created credentials.

How to request for Sterling Bank ATM Card without visiting the banking Hall

While Sterling Bank encourages customers to visit a branch for instant card issuance, there are a few alternative methods you can explore to request an ATM card without visiting the banking hall:

OneBank App:
- If you don’t have an account, open one directly through the OneBank app.
- After opening an account and performing your first transaction, you can request a free Verve debit card through the app.
- The card will be delivered to your specified address.
Card Request Form:
- Download the Sterling Bank Card Request Form from their website:
- Fill out the form with the required details and submit it to your account officer or through the appropriate channels mentioned on the form.
Contact Customer Service:
- Call or Email: Reach out to Sterling Bank customer service through their helpline or email. Explain your situation and inquire about the possibility of requesting a card remotely. They might be able to guide you through the process or provide alternative solutions.

Please note: Delivery is between 2-5 business days within Lagos and 2-7 business days for locations outside Lagos. All at NO cost.

Frequently Asked Questions

What are the names of Sterling Bank’s internet banking platform and mobile app?

Internet Banking: Sterling Bank Online (also referred to as SterlingPro)
Mobile App: OneBank

What are the benefits of using Sterling Bank’s digital banking platforms?

24/7 access to your accounts and services
Convenience of banking from anywhere
Enhanced security features
Real-time transaction processing
User-friendly interface

Is there a fee to use Sterling Bank Online or the OneBank App?

No, registration and basic usage of both platforms are free. However, certain transactions may attract charges.

Sterling Bank Online (Internet Banking)

How can I register for Sterling Bank Online?

You can self-register online through the Sterling Bank website or enroll through a Sterling Bank branch.

What can I do with Sterling Bank Online?

View account balances and transaction history
Transfer funds within Sterling Bank and to other banks
Make international transfers
Pay bills and recharge airtime
Manage beneficiaries
Access liquidity management tools for businesses
And more!

What if I forget my Sterling Bank Online password?

You can reset your password online through the “Forgot Password” link on the login page.

OneBank Mobile App

How can I register for the OneBank App?

Existing Sterling Bank customers can register directly through the app using their account details.
New customers can open an account and register for the app simultaneously through the app itself