How to check Fidelity bank account balance and generate statement of Account

Last Updated on January 20, 2026 by admin

Do you want to learn how to view your Fidelity Bank transaction history, or do you want to check your account balance and stay up to date with every activity on your account? In this post, we’ll teach you how to check your Fidelity bank account balance on a mobile device (cell phone, tablet, etc}

There are various methods to fidelity bank account balance, you could either use mobile ussd code, mobile app, SMS banking or online banking. But for the purpose of this content, we shall focus on USSD (Unstructured Supplementary Service Data), mobile app and online banking to track your account balance.

In order to encourage financial inclusiveness, Fidelity Bank has improved and automated the delivery and use of financial technology services to enhance how customers can bank, such as funds transfer, bill payment, track and view account balance and many more services from any location even at home.

Read: How to check Polaris bank Account Balance and statement of account & open Account

Table of Contents

How To Check Fidelity bank Balance

To check your Fidelity Bank account balance, you have several options:

1. Using Mobile Banking App:
a. Download and install the Fidelity Bank mobile banking app from your device’s app store.
b. Launch the app and log in using your internet banking credentials (username and password).
c. Once logged in, navigate to the Accounts section or tab.
d. Your account balances will be displayed on the screen, providing you with the current balance of your Fidelity Bank accounts.

2. Using USSD Code:
a. Dial the Fidelity Bank USSD code *770*0# on your mobile phone.
b. Follow the on-screen instructions and select the option for balance inquiry.
c. Enter your account number or select the account for which you want to check the balance.
d. Your Fidelity Bank account balance will be displayed on the screen.

Whatsapp Banking

WhatsApp: 0903 000 5252 o
email: true.serve@fidelitybank.ng
Contact Trueserve via our 24/7 helplines 070034335489 or 09087989069 for assistance

4. Visiting the Bank:
a. You can visit the nearest Fidelity Bank branch and approach a bank teller or customer service representative.
b. Provide your account details and request that they check your account balance.
c. They will assist you by providing the current balance of your Fidelity Bank account.

5, Online banking

To check your Fidelity Bank account balance through online banking, you can follow these steps:

1. Visit the Fidelity Bank website using a web browser on your computer or mobile device.
2. Look for the Login or Sign In option on the website’s homepage and click on it.
3. Enter your internet banking credentials, such as your username and password, to log in to your online banking account.
4. Once logged in, navigate to the Accounts or Balances section. The specific location of this section may vary depending on the layout of the online banking platform.
5. You should see a list of your Fidelity Bank accounts. Look for the account you want to check the balance for and click on it.
6. The account balance should be displayed on the screen, showing you the current balance of your selected Fidelity Bank account.

How to generate a Fidelity bank account statement Online banking

To generate a Fidelity Bank account statement using online banking, you can follow these steps:

5. Look for the option to generate an account statement or view statements and click on it.
6. Select the specific account for which you want to generate the statement.
7. Choose the desired period or date range for the statement. You may have options for monthly statements, quarterly statements, or custom date ranges.
8. Confirm your selection and click on Generate Statement or similar.
9. The account statement will be generated in a downloadable format, such as PDF or Excel.
10. Save the statement to your device or computer for future reference or printing.

How to generate a Fidelity bank account statement mobile App

To generate a Fidelity Bank account statement using the mobile app, you can follow these steps:

1. Log in to the Mobile App

Download and open the Fidelity Bank Mobile App (available on Google Play Store or Apple App Store).
Enter your username and password (or biometric login if enabled).

2. Navigate to Account Options

On the dashboard, select the account you want the statement for.
Look for “Account Services” or “Statements” in the menu.

3. Choose Statement Period

Select the date range (e.g., last 30 days, last 3 months, or custom range).
The app will generate your statement based on the selected period.

4. Download or Share

Tap the download icon to save the statement as a PDF on your phone.
You can also choose to email it directly to yourself or another recipient.

Also : How to check Zenith Bank account Balance and Update BVN

**How To Change Your Fidelity bank Pin Using *770#**

To change your Fidelity Bank ATM PIN using *770#, simply dial *770*02# from your registered mobile number, follow the prompts, and enter your old PIN and new PIN to complete the process.

1. Dial the USSD Code

On your mobile phone (linked to your Fidelity Bank account), dial: *770*02#

2. Authenticate Yourself

Enter your old ATM PIN when prompted.
This step confirms that you are the rightful owner of the card/account.

3. Enter New PIN

Type in your new 4-digit PIN.
Re-enter the new PIN for confirmation.

4. Confirmation

You’ll receive a message confirming that your PIN has been successfully changed.
Your new PIN is now active for all transactions (ATM, POS, online, and USSD banking).

Also read:How to check Union Bank account balance and statement of account

How To Block Your Fidelity Bank Card

To block your Fidelity Bank card instantly, dial *770*911# from your registered mobile number. This USSD code works 24/7 and immediately deactivates your debit card to prevent unauthorized transactions.

1. Using USSD Code (Fastest Method)

Dial *770*911# on your phone.
Follow the on-screen prompts to confirm card blocking.
Works for Verve, Mastercard, and Visa debit cards linked to your Fidelity account.
This method is instant and doesn’t require internet access.

2. Via Customer Care

Call Fidelity Bank’s 24/7 helpline: 0700FIDELITY (070034335489).
Request card blocking and verify your identity.
Useful if your phone is lost or you can’t access USSD.

3. Through Internet Banking

Log into Fidelity Online Banking.
Navigate to Card Management or Account Services.
Select Block Card and confirm.
Requires internet access and login credentials.

4. At a Fidelity Bank Branch

Visit the nearest branch.
Speak with a customer service officer.
Provide account details and request card blocking.
Best option if you prefer in-person assistance.

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