How to Block Gtbank and Polaris Bank account and ATM card

Last Updated on July 18, 2024 by admin

How to Block Gtbank and Polaris Bank account and ATM card- Do you have any challenge on how to block your Polaris bank *833# and Gtbank account or ATM card on your mobile phone that is linked to your account using USSD (Unstructured Supplementary Service Data) and you don’t know the steps to take?

Blocking your bank account will enable keep your funds safe if your phone that is linked to your account is stolen or when you misplace your card. don’t allow scammers to compromise your account thereby loosing your hard earning money.

Do you suspect that your bank account details have been compromised or you misplaced your phone/ ATM card and you are worried about the safety of your bank account? If yes there are two ways you can block your account without visiting the banking hall. The service is seamless, fast, reliable and secure.

Polaris bank and Gtbank customers most of the time search via google how they can block their bank account from their phone when their bank account is compromised by fraudsters or when they misplace their mobile phone that is linked to their bank account.

Please be informed that Polaris bank and Gtbank will never ask you to provide or update your personal information, card or account information (such as One Time Password OTP, PIN, login password, BVN etc) by clicking any link online or via calls or SMS. So be careful when you come across any message on this natural because you are about lossing your hard earning money to fraudster.

This article will guide you steps to take when you find yourself in this situation that requires urgent attention especially on weekends or public holidays. So get a cup of tea and relax while I walk you through.

Read: How To Block Nigeria Banks Account Or ATM Card in case of Fraud,theft

Polaris bank and Gtbank USSD (Unstructured Supplementary Service Data) will provide the solution if you find yourself in a mess.——- *833# and 737 is the Smart Code because it doesn’t require data before you can perform any service

Table of Contents

How to Block Polaris bank account with ussd code

Polaris Bank offers multiple ways to block your account if you suspect unauthorized access or have lost your card:

USSD Code:
- Dial *833*13*Registered Phone Number# from any phone.
- Select the option to block your account.
- Follow the prompts to confirm.
- Note: You must have previously registered for USSD banking with Polaris Bank for this to work.
Contact Customer Care (The YES Center):
- Call any of the following numbers:
  - 0700POLARIS (07007652747)
  - +234 1 448 2100
  - +234 1 270 5850
  - +234 806 988 0000
- Request to have your account blocked.
- Provide the necessary information for verification.
Visit a Branch:
- Go to the nearest Polaris Bank branch.
- Inform a customer service representative that you need to block your account.
- Provide necessary identification and account details for verification.
Online Banking and (VULTe):
- If you have access to Polaris Bank’s online banking platform and (VULTe) App, you might be able to block your account through the self-service options. Log in and explore the account settings or security section.

Read: GTBank FX Inflow: How to receive Foreign Currency Inward Transfer

How to Unblock Polaris bank account

Unblocking your Polaris Bank ATM card usually depends on the reason for the block:

Incorrect PIN Entry:
- If your card was blocked due to multiple incorrect PIN attempts, it might get unblocked automatically after 24 hours.
- You can also try using your card at a Polaris Bank ATM and entering the correct PIN. This may unblock the card immediately.
Lost or Stolen Card:
- Contact Customer Care: Call the YES Center at 0700POLARIS (07007652747) or visit the nearest Polaris Bank branch to report the loss or theft of your card. They will block your card and guide you through the process of getting a replacement.
Other Reasons (Fraud Suspicion, Expired Card, etc.):
- Visit a Branch: In most cases, you’ll need to visit your nearest Polaris Bank branch with your identification documents (e.g., valid ID, utility bill). Explain the situation to the customer service representative, and they will assist you in unblocking your card or issuing a new one.

Also read: Polaris bank transfer code: How to register, transfer Money,pay bills,Open account and buy airtime

How to block Gtbank bank account

There are several methods you can use to block your GTBank account:

USSD Code:

Dial *737*51*74# from your registered phone number.
Follow the on-screen prompts to lock your account. This will restrict transfers and debit transactions.

GTWorld Mobile App:

Log in to the GTWorld app.
Go to the “Security Centre” section.
Select “Block Account.”
Follow the on-screen instructions.

GTConnect (Customer Care):

Call GTConnect at 0700482666328 or +234 1 4480000 (if you are outside Nigeria).
Ask the customer service representative to block your account.

Branch Visit:

Visit your nearest GTBank branch.
Inform a customer service representative that you need to block your account.
Provide necessary identification and account details.

How to Unblock Gtbank bank account

To unblock your GTBank account, you have several options:

Self-Service Portal:
- GTBank offers a self-service portal where you can unblock your account online:
- Select “Account Blocking” and follow the instructions.
GTWorld Mobile App:
- If your account was temporarily blocked (e.g., due to incorrect PIN entry), you might be able to unblock it by logging into the GTWorld app and following the prompts.
Customer Care (GTConnect):
- Call GTConnect at 0700482666328 or +234 1 4480000 (if you are outside Nigeria).
- Explain the situation to the customer care representative and request for your account to be unblocked.
Branch Visit:
- Visit your nearest GTBank branch.
- Speak to a customer service representative, provide your identification and account details, and request for your account to be unblocked.

Frequently Asked Questions

GTBank:

Q1: How can I block my GTBank ATM card?

A: You have several options:

USSD: Dial *737*51*74# from your registered phone number.
GTWorld Mobile App: Go to “Cards” and select “Block Card.”
Internet Banking: Log in and go to “Cards” to block it.
GTConnect (Customer Care): Call 0700 482666328 or +234 1 4480000 (if outside Nigeria).
Branch Visit: Visit any GTBank branch.

Q2: How can I block my GTBank account?

A: To block your account:

GTWorld Mobile App: Go to “Security Centre” and select “Block Account.”
GTConnect (Customer Care): Call the numbers above and request an account block.
Branch Visit: Visit any GTBank branch and ask for assistance.

Q3: Is there a fee for blocking my GTBank card or account?

A: No, there is no fee for blocking your GTBank card or account.

Polaris Bank:

Q1: How can I block my Polaris Bank ATM card?

A: You can block your card by:

USSD Code: Dial *833*13*Registered Phone Number# from any phone.
Contact Customer Care (The YES Center): Call 0700POLARIS (07007652747), +234 1 448 2100, +234 1 270 5850, or +234 806 988 0000.
Branch Visit: Visit any Polaris Bank branch.

Q2: How can I block my Polaris Bank account?

A: To block your account:

Contact Customer Care (The YES Center): Call the numbers above or use the “Contact Us” option on the VULTe app/website.
Branch Visit: Visit any Polaris Bank branch and ask for assistance.

Q3: Is there a fee for blocking my Polaris Bank card or account?

A: No, there is no fee for blocking your Polaris Bank card or account.

General Information

Q: What should I do after blocking my card or account?

A: Report the loss or theft to the bank immediately to prevent unauthorized transactions and get a replacement card (if needed).

Q: How can I get a new ATM card after blocking my old one?

A: You can request a new ATM card through the respective bank’s mobile app, internet banking platform, or by visiting a branch.