Last Updated on July 1, 2024 by admin
With a mission to go beyond mere financial transactions and build lasting relationships, FCMB has taken significant strides to ensure its customer care philosophy is not just a promise but a reality.The bank understands that each customer is unique, and they go above to tailor their services to individual preferences. From personalized account managers to specialized advisory services
FCMB ensures that each customer receives the attention and support they deserver care has gone beyond merely calling a helpline number and waiting endlessly on hold. The need for quick and efficient customer service has pushed banks like First City Monument Bank (FCMB) to adopt a multi-faceted approach to address their customers’ concerns.
From phone numbers to social media platforms and email, FCMB has left no stone unturned in ensuring their customers’ satisfaction. In this blog article, we will explore the various ways you can contact FCMB’s customer care and receive prompt assistance.
How to contact FCMB Customer care
You can contact fcmb via many channel ranging from Telephone: Whatsapp: email and other means for the pirpose of this content will shall list them ,
1.Whatsapp:
2.Telephone:
3.Email:
4. Social media
READ: FCMB Transfer Code : How to transfer from FCMB to other banks account
1. Phone Number
FCMB customer care helpline is available 24/7 to handle your queries, complaints, and requests. Simply dial 01-2798800 , 07003290000., and you’ll be connected to a courteous customer care representative ready to assist you.
Head Office Phone Number: 012793030
Telephone: 01-2798800 , 07003290000 and follow the voice prompt to carry out any above transactions
2.: Email Address
For those who prefer a more formal method of communication, FCMB also offers customer care support via email. Drop a detailed email to customerservice@fcmb.com, clearly explaining your issue, and expect a prompt response from their dedicated team. Whether it’s a request for an account statement or notification of a lost card, FCMB’s customer care team is committed to assisting you through the silence of emails
3 WhatsApp
Whatsapp channel to react FCMB customer care is: (+234) 09099999814 or (+234) 09099999815
All you need is to save the number and send message explain your complaint or make your inquiry know when you text with customer care
4 Branch Close to You or Head Office
Corporate Address: Primrose Tower, 17A, Tinubu Street, Marina, Lagos
You can also visit any their branch office to close to you in all the 36 states in Nigeria including Federal capital Abuja
5, Social media
Facebook, and Instagram tenable fcmb to communicate with customers By reaching out to them via their social media handles (@fcmbconnect), you can have your concerns addressed publicly or privately through direct messages (DMs). Be it a query or a complaint, FCMB customer care is just a tweet or DM away!
Twitter: twitter.com/MyFCMB
Instagram: instagram.com/myfcmb
Facebook: facebook.com/FCMBMyBank
YouTube: youtube.com/user/fcmbpl
Conclusion:
Whether you prefer the traditional method of dialing a phone number, the convenience of social media, or the formal grace of email, FCMB’s customer care department is fully equipped to provide you with the necessary assistance. So, the next time you find yourself in a banking hassle, reach out to FCMB through their helpline, social media handles, or email, and experience their top-notch customer care services.
