Last Updated on December 20, 2024 by admin
MTN is one of the top mobile network providers in Nigeria, offering a service that lets customers borrow airtime when they run out of credit.
Running out of airtime on MTN can be quite frustrating, especially if you’re in the middle of an important conversation or need to make an urgent call.
MTN XtraTime is a great solution in these situations, providing an easy way to borrow airtime and stay connected. Whether you’re a new MTN user or a long-time customer, this comprehensive guide will cover everything you need to know about borrowing airtime.
This service is available exclusively to prepaid customers. Once you receive the borrowed airtime, you can use it for calls, sending messages, or buying data bundles. Keep in mind that the borrowed airtime must be repaid in full with your next recharge. If you fail to repay the borrowed airtime, it may affect your ability to borrow in the future.
How to subscribed for MTN Data plan & prices in Nigeria
How to be eligible for XtraTime service
To be eligible for XtraTime service, you MUST:
- Be a Prepaid customer
- Have registered your phone number
- Have been on the MTN network for more than 3 months
- Have spent at least N200 monthly for 3 months
- Have between N0 and N75 in your main account
- Paid-up any outstanding XtraTime loan request
How can I check if I am eligible for MTN XtraTime:
To check if you are eligible for MTN XtraTime, you can follow these steps:
- Dial *303# on your phone.
- Select “My Account” followed by “Check eligibility”.
Alternatively, you can:
- Send the word “STATUS” to 303.
These methods will let you know if you’re eligible for the XtraTime service and show the available airtime options for borrowing.
3. Calling the IVR:
- Dial 303 from your MTN line.
- Choose your preferred language.
- Follow the voice prompts. You should find an option to check your XtraTime eligibility.
Also read: How To Borrow Data From MTN Network know as MTN XtraByte
How to Borrow Airtime on MTN XtraTime
There are a couple of simple ways:
1. USSD Code:
- Dial *303#
- Select the “XtraTime” option.
- Choose your preferred airtime amount.
- Confirm the transaction (you’ll see the applicable service fee).
2. IVR (Interactive Voice Response):
- Dial 303
- Choose your preferred language (English, Igbo, Hausa, or Yoruba).
- Select “XtraTime” from the menu.
- Follow the voice prompts to choose the amount and confirm your request.
Note: You will be charged a sefrvice fee of 15% on every amount you borrow.
How can I check MTN XtraTime account balance?
You can check your XtraTime account balance in the following ways;
-
Here are the ways to check your MTN XtraTime account balance:
1. USSD Code:
- Dial *310# on your MTN line
- Select 2 account balance
- Your balance will display
2. Text Message:
- Create a new text message.
- Type “Balance” (without the quotes).
- Send the message to 310
You can also read: How To Borrow Data From MTN Network know as MTN XtraByte
What are the activities that I will be able to perform on 303 IVR and *303# menu?
You will be able to perform the following;
- Request Airtime (XtraTime)
- Request Data (Xtrabyte)
- Check Balance
- Preferred Language option (Available on 303 IVR ONLY)
How will I pay back the airtime I borrowed?
Repaying the airtime you borrowed from MTN is straightforward. Here’s how it works:
- When you recharge your account, MTN will automatically deduct the borrowed amount plus a 15% service charge (including VAT) from your main account balance. This ensures you repay the borrowed airtime seamlessly.
- Make sure your account has enough balance when you recharge to cover the borrowed amount and the service charge.
By regularly recharging your account, you can easily manage and repay any borrowed airtime.
FAQs
Q:Can I view my transaction history on MTN XtraTime?
A: Yes, you can view your transaction history on MTN XtraTime. To do this, follow these steps:
- Dial USSD Code: Dial *303# on your phone.
- Navigate the Menu: Select “My Account” followed by “Transaction History”.
This will show you a list of your recent transactions, including borrowed airtime and repayments.
Q: How much will I be charged for using MTN XtraTime?
A:When using MTN XtraTime, you will be charged a service fee of 15% on the amount you borrow. This fee is deducted before the borrowed airtime is credited into your XtraTime account. For example, if you borrow N100, a service fee of N15 (15% of N100) will be deducted, and you will be credited with N85 in your XtraTime account.
Q: How will I pay back the airtime I borrowed?
A; Paying back the airtime you borrowed from MTN is straightforward:
- Automatic Deduction: When you recharge your account, MTN will automatically deduct the borrowed amount plus a 15% service charge (including VAT) from your main account balance.
- Ensure you have enough balance in your account when you recharge to cover the borrowed amount and the service charge.
By keeping your account regularly topped up, you can seamlessly repay the borrowed airtime and continue enjoying MTN services.
Q: Is there a limit on the number of times I can borrow airtime?
A: There is no strict limit on the number of times you can borrow airtime using MTN XtraTime, as long as you meet the eligibility criteria and have no outstanding repayments. However, it’s important to manage your borrowing responsibly to avoid accumulating large debts.
Q:Can I exceed my credit limit in a month?
A: No, you can not exceed your credit limit in a month with MTN XtraTime, as long as you meet the eligibility criteria and have no outstanding repayments. However, it’s important to manage your borrowing responsibly to avoid accumulating large debts.
Source: MTN
