Last Updated on September 6, 2025 by admin
Managing your finances effectively is crucial in today’s digital age, and ensuring the security of your bank account is a key aspect of that management. GTBank provides various options for customers to block or unblock their accounts, especially in response to security concerns or unexpected issues.
Whether you’ve encountered suspicious activity, lost your account details, or simply need to take precautionary measures, understanding the steps involved in blocking and unblocking your GTBank account can safeguard your financial.
This article will guide you through the reasons for blocking your account, the processes to follow, and tips for preventing future issues, ensuring peace of mind as you navigate your banking experience.
When a GTBank ATM card is lost or stolen, immediate action is necessary to prevent unauthorized transactions. Cardholders can block their cards through multiple channels, including visiting a GTBank branch, using the USSD code *737*51*74#, or utilizing the GTWorld mobile app. For those preferring digital methods, the GTBank website offers an option to ‘hotlist’ the card through internet banking.
These diverse blocking methods ensure that customers can quickly secure their accounts regardless of their location or preferred communication channel.
Read: How To Check and Generate Gtbank Account Statement
How to Block GTB Account
If you need to block your GTBank (Guaranty Trust Bank) account—whether due to a stolen phone, suspicious activity, or lost ATM card—there are several fast and secure ways to do it:
1. Using USSD Code
- Dial
*737*51#
from the phone number linked to your GTBank account. - Follow the prompts to block your account instantly.
2. From Another Phone (if yours is stolen)
- Dial
*737*51*74#
from any Nigerian mobile number. - Enter the phone number linked to your account and your 4-digit USSD PIN.
3. Via GTBank Mobile App or Internet Banking
- Log into the GTWorld app or GTBank internet banking.
- Go to Self-Service or Security Settings.
- Select Block Account and follow the instructionsm
4. Using GTBank’s Self-Service Portal
- Visit GTBank’s Self-Service Portal.
- Choose “Account Blocking/Unblocking.”
- Enter your account number and BVN, then submit.
5. Call GTConnect (Customer Care)
- Dial 0700 4826 66328 (0700 GTCONNECT).
- Be ready to verify your identity with account details and security questions.
Block Your GTBank ATM Card
1. USSD Method
- Dial
*737*51*10#
and follow the prompts.
2. Mobile App
- Open GTWorld.
- Go to Cards > Manage Cards > Deactivate Card.
3. Visit a GTBank Branch
- Bring a valid ID and request to block your card in person.
Read: How to open gtbank account online-Easy steps
How to unblocked GTBank account
To unblock your GTBank account, you’ll need to verify your identity and follow one of these official methods depending on how it was blocked:
Ways to Unblock Your GTBank Account
1. Call GTConnect (Customer Care)
- Dial 0700 4826 66328 (0700 GTCONNECT) or +234 802 900 2900.
- Follow the voice prompts to speak with a representative.
- Provide your account number, full name, and answer any security questions.
- They’ll guide you through the unblocking process.
2. Visit a GTBank Branch
- Go to any GTBank branch with a valid ID (e.g., National ID, Driver’s License, Passport).
- Request to unblock your account.
- You may be asked to fill out a form and verify your identity in person.
3. Use the GTBank Mobile App
- Open the GTWorld app.
- Log in with your credentials.
- Navigate to Account Services or Card Management.
- If your account was blocked via the app, you may be able to reverse it here.
4. GTBank Self-Service Portal
- Visit the GTBank Self-Service Portal.
- Select Account Blocking/Unblocking.
- Enter your account number and BVN, then submit.
Important Notes
- If your account was blocked due to suspicious activity, GTBank may require additional verification.
- If it was blocked via USSD (
*737*51*74#
), you’ll likely need to call GTConnect or visit a branch to unblock it.
How to transfer money from Gtbank
You’ve got several smooth ways to transfer money from your GTBank account—whether you’re using your phone, app, or online banking. Here’s the full breakdown:
Using USSD Code (No Internet Needed)
- Dial
*737*2*Amount*NUBAN#
Example:*737*2*1000*0123456789#
- Select the recipient’s bank.
- Enter the last 4 digits of your GTBank debit card to authorize.
- You’ll get a confirmation once it’s successful.
- Works 24/7 on any mobile phone linked to your GTBank account
GTWorld Mobile App
- Log in to the GTWorld app.
- Tap Transfers > To GTBank or Other Banks.
- Enter recipient details, amount, and narration.
- Authenticate with your PIN or biometric.
- Done in seconds!
GTBank Internet Banking
- Visit GTBank Internet Banking
- Log in with your credentials.
- Go to Transfers > Own Account / GTBank / Other Banks.
- Fill in the transfer form and confirm with your token or OTP.
GTBank ATM
- Insert your card and enter your PIN.
- Select Transfers > To GTBank / Other Banks.
- Enter account number and amount.
- Confirm and collect your receipt.
How to buy Airtime & Data Top-up from Gtbank
Buying airtime and data from your GTBank account is super easy—whether you’re online or offline. Here’s how to top up in seconds:
Using USSD Code (No Internet Needed)
Buy Airtime for Yourself
- Dial
*737*Amount#
Example:*737*500#
to buy ₦500 airtime for your own number. - Buy Airtime for Someone Else
- Dial
*737*Amount*RecipientPhoneNumber#
Example:*737*500*08012345678#
Buy Data
- Dial
*737#
, then reply with3
for “Data”. - Choose your network (MTN, Airtel, Glo, 9mobile).
- Select “Self” or “Third Party”.
- Pick your preferred data bundle and confirm.
You’ll need your 4-digit USSD PIN to authorize the transaction.
Using GTWorld Mobile App
- Open the GTWorld app and log in.
- Tap Buy Airtime/Data.
- Choose “Self” or “Third Party”.
- Select your network and bundle.
- Confirm with your PIN or fingerprint.
Using GTBank Internet Banking
- Log in at GTBank Internet Banking.
- Go to Payments > Airtime/Data Purchase.
- Enter the amount, phone number, and network.
- Confirm with your token or OTP.
GTBank ATM
- Insert your card and enter your PIN.
- Select Airtime/Data Recharge.
- Choose your network and amount.
- Confirm and collect your receipt.
Read: How to Open Gtbank Current Account
How to open Gtbank account
Opening a GTBank account is refreshingly simple, and you’ve got multiple options depending on your preference—online, via mobile, or in person. Here’s your full guide:
Open a GTBank Account Online
You can open a savings account from anywhere, anytime.
Steps:
- Go to the GTBank Account Opening Portal.
- Click Open Account and choose your preferred account type (Starter, Standard, Premium).
- Enter your BVN, personal details, and upload a valid ID (if required).
- Agree to the terms and submit.
- You’ll receive your account number via SMS or email once verified.
- No BVN? You can still open a basic account with limited features and upgrade later.
Using GTWorld Mobile App
- Download the GTWorld app from Google Play or Apple Store.
- Tap Open Account.
- Fill in your details and follow the prompts.
- Verify with your BVN and phone number.
- Your account will be created instantly.
Using USSD (No Internet Needed)
- Dial
*737*0#
from a Nigerian mobile number. - Follow the prompts to open a GTBank account.
- You’ll get your account number via SMS.
Visit a GTBank BranchIf you prefer face-to-face service:
- Bring a valid ID (National ID, Driver’s License, Passport).
- Request to open a savings or current account.
- Fill out the form and submit your documents.
- You’ll receive your account number once processed.
Tips
- Use your BVN to speed up the process and link your identity.
- GTBank offers specialized accounts like GTCrea8 for students and GTMax for high earners.
- You can upgrade your account later to access more features like international transfers and higher limits.
Read also: How to open Gtbank savings Account and Types
GTBank Cardless Withdrawal
GTBank’s Cardless Withdrawal—also known as GTRescue—is a lifesaver when you don’t have your ATM card handy. Whether your card is lost, stolen, or you just forgot it, you can still withdraw cash securely from any GTBank ATM using a unique code. Here’s how to do it:
USSD (No Internet Needed)
- Dial
*737*3*Amount#
Example:*737*3*5000#
to withdraw ₦5,000. - Follow the prompts to select your account.
- Enter your 4-digit USSD PIN.
- You’ll receive a reference code via SMS.
- Go to any GTBank ATM, select Cardless Withdrawal, enter the code, and collect your cash.
Via GTWorld Mobile App
- Log in to the GTWorld app.
- Tap Banking > Cardless Withdrawal.
- Enter the amount and confirm.
- A withdrawal code will be generated.
- Use it at any GTBank ATM to withdraw your cash.
Via Internet Banking
- Log in to GTBank Internet Banking.
- Go to Account Transfers > Cardless Withdrawal (GTRescue).
- Fill in your details and confirm with your token.
- You’ll get a code to use at the ATM
Conclusion:
It is important for GTBank customers to keep their account information and personal details confidential at all times to prevent unauthorized access and potential security breaches.
By following the proper steps to block and unblock a GTBank account, customers can rest assured that their funds and personal information are secure and protected. Additionally, customers should regularly monitor their account statements and report any suspicious activities to the bank immediately to prevent any unauthorized transactions.