Fidelity Bank Customer Care Phone Number, Social Media and Email

Last Updated on July 1, 2024 by admin

Fidelity bank stands out, showcasing a commitment to excellence in customer care that sets it apart from the rest to strikes the perfect balance between personalized customer care and cutting-edge technology tools, ensuring that each customer receives the attention they deserve, promptly and effectively

At Fidelity Bank, customer care is not just a department; it’s a commitment to building lasting relationships. The bank ensures that its support representatives undergo rigorous training to stay updated with industry trends, banking regulations, and product knowledge. This expertise allows them to provide accurate and reliable assistance, leaving no room for doubt or confusion.

Fidelity Bank understands that customer needs don’t adhere to regular business hours. That’s why their customer care team is available 24/7 to provide aid and address any concerns promptly. Whether you need assistance with account management, transactions, or general inquiries, Fidelity Bank’s customer care is always just a phone call away, ensuring a hassle-free banking experience.

They has embraced multiple communication channels. From traditional phone support to live chat, email, and social media platforms, customers have the flexibility to choose the mode of communication that best suits them. This proactive approach fosters a sense of accessibility and shows their dedication to meeting customers where they are.

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1. Walking into banking hall

They has over 250 business offices and various other digital banking channels If you need their customer care to attend to your complaints or inquiry

2.Fidelity bank customer care via Phone call

Whether you need help with account management, card issues, or simply have questions about their products and services, a quick dial to their customer care phone number will ensure prompt and efficient resolution.

General Enquiry:

0700 343 35489

From abroad:

0908 798 9069

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3.Fidelity Bank Customer Care: Whatsapp

vast majority of Nigeria are using whatsapp for daily to contact their friends and family
Fidelity Bank leveraged this platform to provide help to its customers.

TrueServe:
0903 000 5252

Chat with IVY:
0903 000 0302

4.Fidelity Bank Customer Care: Email Address

Whether you need assistance with a specific transaction, wish to provide feedback, or have inquiries about their services, simply compose an email to their designated customer care address, and expect a prompt response from their team of dedicated professionals. This communication method allows you to maintain a record of your conversation for future reference. Kindly Send email to  : true.serve@fidelitybank.ng

Also read:How to open Fidelity Bank Diaspora Banking account

5 Social media

Fidelity bank has established a strong presence on popular social media channels such as Facebook, Twitter, and Instagram. Not only can you find valuable banking tips and updates on these platforms, but you can also interact with their customer support team. Reach out to them via direct messages or public mentions, and expect quick responses regarding your queries or concerns.

Facebook : facebook.com/FidelityBankplc/

Instagram: instagram.com/fidelitybankplc/

Twitter: @fidelitybankplc

6. Corporate Head Office