How to contact Stanbic Ibtc Bank Customer Care

Last Updated on July 1, 2024 by admin

Stanbic IBTC Bank is committed to providing exceptional customer service and support to its valued customers. With a wide range of channels available, contacting their customer care team has never been easier. Whether you have inquiries about your account, need assistance with a transaction, or simply want to provide feedback, the bank’s dedicated customer care representatives are there to assist you.

Stanbic IBTC Bank offers various communication channels for customers to reach out for support. These include telephone helplines, email correspondence, live chat on their website, and social media platforms.

Their well-trained customer care agents are equipped with extensive knowledge about the bank’s products and services, ensuring that they can provide accurate information and resolve any issues promptly.

The bank understands the importance of quick and efficient responses; therefore, they strive to minimize waiting times and ensure that every customer query is attended to in a timely manner.

Read: Stanbic IBTC Bank:How to transfer money and register for ussd PIN

Furthermore, Stanbic Ibtc offer MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME)service that is second to None when compare to other banks in Nigeria.

They are poised to take banking to the doorsteps of their customers; taking care of the banking needs of different categories of persons and businesses.

Stanbic Ibtc Customer Care Details:

You can also read: Stanbic IBTC Bank *909# : How to check Bank Account Balance and Statement of Account Online

Methods To Contact Stanbic Ibtc Bank Customer Care

There are several convenient methods available to contact Stanbic IBTC Bank’s customer care for any queries or assistance.

1. Phone call:

Firstly, customers can reach out to the bank’s customer care representatives by calling their toll-free helpline at

2. Email:

You can send an email to customer@stanbicibtc.com, detailing your issue or query. Make sure to provide all relevant information and account details in your email for a more efficient response.

3. Social Media:

Stanbic IBTC Bank is active on various social media platforms. You can reach out to them through their official Facebook page (Stanbic IBTC), Twitter handle (@StanbicIBTC), or Instagram account (@stanbicibtc). Send them a direct message or comment on their posts to seek assistance.

4. Live Chat:

Stanbic IBTC Bank provides a live chat feature on their official website. Visit the Stanbic IBTC Bank website, look for the Chat with us or Live Chat option, and initiate a conversation with a customer care agent who will help resolve your concerns.

5. Branch Visit:

If you prefer face-to-face interaction, you can visit the nearest Stanbic IBTC Bank branch and speak to a customer service representative in person. They will be able to assist you with any queries or issues you may have.

It is recommended to have your account details and any relevant transaction information handy when contacting customer care for a smoother and faster resolution to your concerns.