Last Updated on April 18, 2024 by admin
How to Generate first bank Token and activate it- welcome to bestmarket.com.ng your trusted source for finance and tech related topics. Today we are going to discuss how to generate first token for transaction
There have been numerous threats from banking sector as a result of internet banking ,to prevent fraud first bank has develop security application/device that generates security code used as second-factor authentications for transactions.
These tokens are typically small devices that generate a unique, one-time passcode that the user must enter along with their regular login credentials to access their account or complete a transaction. This two-factor authentication helps to prevent unauthorized access and protect the user’s sensitive financial information.
With fist bank, there is the hard token and the soft token; the hard token is a physical device that customer can use to generate security codes, while the soft token is an app that can be downloaded on your phones and used for generating the security code.
Type of First bank token
There is the hard token and the soft token; the hard token is a physical device that customer can use to generate security codes, while the soft token is an app that can be downloaded on your phones and used for generating the security code.
How to activate an get start with First bank token
1.To get stated , Customer can visit the branch to get the physical token or download the mobile app from any of these app stores for your mobile device- Apple AppStore, Blackberry World, and Google Play.
To access the First bank Token Mobile App, you need to login into your account if you already has a mobile app or download it if you don’t have a mobile app
Once you have received the token, you will need to register it with your account. This typically involves linking the token to your account by providing some necessary information.
2. locate your account setting and token synchronization
3.Tap Hard token once done a code will appear on your screen
4.Enter the code in your mobile app first field page
5. tap the hard token again and enter into your mobile second field
6Locate your serial number and input it on the third field n your mobile
7.comfirmed it to activate your Token
8. Once the token is activated, you can start using it for online transactions or accessing your account securely.
It’s essential to keep your token and PIN secure and not share them with anyone to protect your account from unauthorized access.
Pease note : This will be used to activate the FirstToken App on your mobile device. Please note that the registration code generated will only be shown once i.e. the first time you input your serial no. and activation code
Also You cannot use both token types. You will need to deactivate the hardware token if you are interested in using the soft token app.
Earlier, you were required to register your FirstBank MasterCard for Secure Code and set a static password for your online transactions. FirstBank will now send you a new 6 digit numeric One Time Password (OTP) to your registered mobile number and email address for each time you initiate an online transaction.
Is the Mobile App secure?
The FirstToken Mobile app is very secure. This App is secured because after inputting the serial no and activation code, you will be prompted to register a 4-digit PIN that will always be used to access the application on your mobile device. It is important that you keep the PIN confidential and do not share with anyone else.
What can I do if I forget my PIN?
If you forget your four-digit PIN, you will need to send an email to firstcontact@firstbanknigeria.com. In your email, include your user identification and challenge code. The latter is generated by your app when you input the wrong PIN four times.
You will need to visit a First Bank branch near you. You will be required to fill out an application form there. The appropriate department will then review your application, and if accepted, the hardware token will be given to you.
How do I generate first bank app’s One-time Password (OTP)?
To generate first bank One-time Password, you will be required to have the mobile number you used to register your account. On your phone, press *322*0# to generate the OTP. The code will be sent to the aforementioned number. On the banking app, enter the OTP in the input field
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