Last Updated on August 23, 2024 by admin
Polaris bank Internet banking, also known as online banking or e-banking, refers to the system that allows customers to perform various financial transactions and manage their accounts through a secure online platform provided by their bank.
The Internet Banking of polaris bank, allow customer access a wide range of banking services, including checking your account balances, transferring funds, paying bills, and much more. The bank has unveiled their new mobile app known as “VULTe” that make your Banking just got smarter & easier, flexibility, and control, they also provided a solution that meets customers needs.
Customers can now Pay bills (Bet9Ja, DSTV/GoTV, Startimes, EKEDC etc) anywhere, anytime, transfer money as well top up their airtime for self, family & friends from the comfort of their home or office without visiting the banking hall.
Read: Polaris bank transfer code: How to register, transfer Money,pay bills,Open account and buy airtime
On the other hand, The “VULTe enable account holder Hide/show balance, Reset/Change PIN etc (under Profile Settings) customers can also use this app to increased default transaction limits at registration, Self-service option for transaction limit increase
Whether your forgot your card at home or you prefer to get things done without carrying it around.We got you covered. With VULTe you can still withdraw cash from the ATM and make POS payments without your card.
Pay attention: How to register for Polaris Bank ussd code
Polaris Bank has rebranded its internet banking platform as PolarisXperience, offering a comprehensive suite of features and benefits for its customers.
Features of PolarisXperience:
- Account Management:
- View account balances and transaction history
- Download and print account statements
- Request and manage cheque books
- Manage beneficiaries for easy transfers
- Fund Transfers:
- Transfer funds between your own Polaris Bank accounts
- Transfer funds to other Polaris Bank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- International transfers (subject to eligibility)
- Bill Payments and Airtime Recharge:
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
- Card Management:
- View and manage your Polaris Bank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits
- Other Services:
- Apply for loans and credit cards (subject to eligibility)
- Open and manage fixed deposit accounts
- View and manage your investments
- Check foreign exchange rates
- Locate Polaris Bank branches and ATMs
Benefits of using PolarisXperience:
- Manage your finances 24/7 from anywhere with an internet connection.
- Easy access to your account information and banking services.
- Robust security measures to protect your data and transactions.
- Quick and efficient transaction processing.
- Manage your finances on your own terms, track spending, and set alerts.
- Potentially lower transaction fees compared to in-branch transactions.
How to Register for Polaris Bank (InternetBanking) PolarisXperience
Polaris Bank has transformed its internet banking platform into PolarisXperience, and you can register for it by following these steps:
-
Download the Form:
- Visit the Polaris Bank website and locate the “PolarisXperience (Internet Banking)” section.
- Download the Internet Banking Request Form (Individual).
-
Fill Out the Form:
- Complete the form with your personal and account information.
- Ensure all details are accurate and match your bank records.
-
Submit the Form:
- You have two options:
- In-Person: Take the completed form to your nearest Polaris Bank branch and submit it to a customer service representative.
- Email: Scan the filled form and email it to Yescenter@Polaribanklimited.com
- You have two options:
-
Await Confirmation:
- Polaris Bank will process your application.
- Upon approval, you will receive your login credentials (User ID and password) via email or SMS.
Read: How to buy Airtime and data from Polaris bank account
Polaris bank Vulte App
The Polaris Bank Vulte App is the bank’s digital banking platform, providing customers with a convenient and secure way to manage their finances and access various banking services directly from their smartphones or other smart devices. It offers a comprehensive range of features and benefits, aiming to make banking more accessible and user-friendly.
Key Features of the Vulte App:
- Account Management:
- View account balances and transaction history
- Download and share account statements
- Manage beneficiaries for easy transfers
- Open new accounts (Naira or USD)
- Fund Transfers:
- Transfer funds between your own Polaris Bank accounts
- Transfer funds to other Polaris Bank accounts
- Transfer funds to other banks within Nigeria (NIP transfers)
- Bill Payments and Airtime Recharge:
- Pay utility bills (electricity, water, etc.)
- Pay for cable TV subscriptions and other service providers
- Recharge your mobile phone or purchase data bundles
- Card Management:
- View and manage your Polaris Bank debit and credit cards
- Block or unblock your cards
- Request new or replacement cards
- Set transaction limits
- Control where, when, and how your card works
Benefits of using the Vulte App:
- Bank anytime, anywhere from your smartphone or other smart devices.
- Features like facial recognition and fingerprint login provide additional security.
- Intuitive and easy-to-navigate interface.
- Avoid long queues and paperwork at the bank.
- Get instant notifications and updates on your transactions.
- Open a new Naira or USD account within the app.
- Access PayDay loans directly through the app (subject to eligibility).
How to register and activate Vulte App
To register and activate the Polaris Bank VULTe app, follow these steps:
-
Download the App:
- Download the VULTe app for free from either the Google Play Store (Android) or the App Store (iOS).
-
Launch the App:
- Open the VULTe app once it’s installed on your device.
-
Registration Options:
- You will be presented with two options:
- “Don’t have an account? Let’s begin.” (For new users)
- “Existing account holder.” (For existing Polaris Bank customers)
- You will be presented with two options:
-
Follow the Prompts:
- For new users:
- Provide your personal information, such as your name, date of birth, email address, and phone number.
- You will be required to take a selfie and photos of your ID for verification.
- Set up your login credentials (username and password).
- For existing customers:
- Enter your existing Polaris Bank account details (account number and phone number linked to the account).
- You might need to enter a One-Time Password (OTP) sent to your registered phone number for verification.
- For new users:
-
Account Activation:
- Once you’ve completed the registration process, your VULTe account will be activated.
- You will receive a confirmation message within the app or via SMS.
Read: How to activate/create Access bank Mobile app, Enroll for ussd code and transfer limit
How much is my daily transaction limit?
Your transaction limit depends on your account/wallet tier. These limits are defined by CBN and may change from time to time.
Tier 1
Daily transaction limit is ₦30,000.00
Maximum single deposit of ₦50,000.00
Maximum cumulative account balance of ₦300,000.00
Tier 2
Daily transaction limit is ₦100,000.00
Maximum single deposit limit of ₦100,000.00
Maximum cumulative account balance of ₦500,000.00
Tier 3
Default daily transaction limit is ₦500,000.00. However, to increase it to ₦5,000,000.00 by CBN regulation, you will be required execute a one-time indemnity on VULTe and enter your PIN and token when your daily (cumulative) transaction is above ₦500,000.
Unlimited Maximum single deposit limit
Unlimited Maximum cumulative account balance
Also read: How to transfer money from polaris bank
How to contact Polaris bank Vulte customer care
1.On the home page, tap the Menu bar at the top left corner.
2.Select the “Contact Us” option.
3.Select the Complaint or Enquiry option and follow the prompts to send your message.
4.Alternatively, tap the social media icon, email yescenter@polarisbanklimited.com or call 07007652747, 08069880000, 014482100, 01270585.
You can also read: How to check Polaris [Skye] bank Account Balance and Bank statement of Account
How to Reset and change Vulte Polaris bank PIN
To Reset PIN
1.Tap the Menu bar at the top left corner of the Home page.
2.Tap Settings
3.Select Reset Transaction PIN and follow the prompts to reset your PIN.
To Change PIN
1.Tap the Menu bar at the top left corner of the Home page.
2. Tap Settings
3.Select Change Transaction PIN and follow the prompts to change your PIN.
Frequently Asked Questions
- What are the names of Polaris Bank’s internet banking platform and mobile app?
- Internet Banking: PolarisXperience
- Mobile App: Vulte
- What are the benefits of using Polaris Bank’s digital banking platforms?
- 24/7 access to your accounts and services
- Convenience of banking from anywhere
- Enhanced security features
- Real-time transaction processing
- User-friendly interface
- Is there a fee to use PolarisXperience or the Vulte App?
- No, registration and basic usage of both platforms are free. However, certain transactions may attract charges.
PolarisXperience (Internet Banking)
- How can I register for PolarisXperience?
- You can register online through the Polaris Bank website or enroll through a Polaris Bank branch.
- What can I do with PolarisXperience?
- View account balances and transaction history
- Transfer funds within Polaris Bank and to other banks
- Make international transfers (subject to eligibility)
- Pay bills and recharge airtime
- Manage beneficiaries
- Apply for loans and credit cards (subject to eligibility)
- And more!
- What if I forget my PolarisXperience password?
- You can reset your password online through the “Forgot Password” link on the login page.
Vulte Mobile App
- How can I register for the Vulte App?
- Existing Polaris Bank customers can register directly through the app using their account details.
- New customers can open an account and register for the app simultaneously.
- What are the unique features of the Vulte App?
- Biometric login (facial recognition or fingerprint)
- Card control features (block/unblock, set limits)
- Quick loan application (subject to eligibility)
- Account opening for new customers
- ATM/Branch locator
- What if I lose my phone or it gets stolen?
- Contact Polaris Bank customer care immediately to block your mobile banking access and prevent unauthorized transactions.