Last Updated on July 1, 2024 by admin
Etisalat, one of the leading telecommunications companies in the UAE, offers its customers a unique service called Reserve Credit. This service allows Etisalat customers to borrow credit when they run out of their main balance, providing them with a safety net in case of emergencies.
Reserve Credit is a convenient and hassle-free way for customers to stay connected even when they don’t have enough balance in their account. They can borrow mobile credit of up to AED 50 whenever you run out of credit, and use this to make voice calls, SMSs (local and international), or buy a Non-stop Silver data plan
Reserve Credit Eligibility:
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- You must be a prepaid user for at least 3 months.
- You need to have a minimum monthly usage of AED 10.
Activation OF Etisalat Reserve Credit
- Eligible users receive an SMS notification with instructions to subscribe by dialing 1081#. Once subscribed, the service will automatically renew whenever your balance reaches AED 1.
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Usage: Reserve Credit can be used for:
- Voice calls
- SMS (local and international)
- Non-stop Silver data plan
- Select mobile content services (with an additional 20% service fee)
- Wasel Prepaid customers with single account SIM can subscribe to data packs, use Play on Demand and Start Stop Data services.
Important Notes:
- You’ll be notified via SMS when your reserve credit is activated and when the borrowed amount is deducted from your next recharge.
- There are no charges to subscribe to the Reserve Credit service, but you will be charged for the borrowed amount itself.
- To unsubscribe from the service, dial 1082#.
Credit Transfer:
This is a service that lets you transfer credit from one Etisalat prepaid or postpaid mobile number to another prepaid number within the UAE.
How to transfer credit
There are two ways to transfer credit:
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- Using your phone keypad:
- Dial 100 [recipient’s mobile number] * [transfer amount] #. (e.g., 1000561234567*15#)
- Confirm the transaction when prompted.
- Using the My Etisalat App:
- Log in to the My Etisalat app.
- Navigate to the “Transfer Credit” or “Send Credit” section.
- Enter the recipient’s number and transfer amount.
- Confirm the transaction.
- Using your phone keypad:
- Charges: There may be a small fee associated with transferring credi
How to subscribe to Etisalat Reserve Credit in United Arab Emirate
To subscribe to etisalat in UAE Kindly Dial the activation code from your Etisalat prepaid mobile phone, which is usually 10
Confirmation: Follow the prompts or SMS instructions to confirm your subscription.
Automatic Renewal: Once subscribed, the Reserve Credit service automatically renews whenever your balance drops to AED 1, allowing you to continually borrow small amounts of credit.
How to check Etisalat UAE Reserve Credit balance
There are two primary ways to check your Etisalat UAE Reserve Credit balance:
1. Using the USSD Code
- Dial *121#
- Follow the on-screen prompts to access information about your Reserve Credit balance.
2. Through the My Etisalat UAE App
- Download the My Etisalat UAE app from the App Store (iOS) or Google Play Store (Android).
- Log in to the app using your Etisalat credentials.
- Navigate to the section that displays your account balance. There should be a separate section or indication of your Reserve Credit balance
How to Unsubscribe from Etisalat UAE Reserve Credit balance
To unsubscribe from Etisalat UAE Reserve Credit service, follow these simple steps:
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Dial the USSD Code: From your Etisalat mobile phone, dial *108*2# and follow the on-screen prompts or SMS instructions to confirm.
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Confirmation: You should receive an SMS confirming that you have successfully unsubscribed from the Reserve Credit service.
Important Notes
- Outstanding Balance: If you have any outstanding Reserve Credit borrowed previously, it will still be deducted from your balance when you next recharge.
- Reactivation: You can reactivate the Reserve Credit service at any time by dialling 1081# if you become eligible again.
How do I send credit from one Etisalat UAE account to another?
Here’s how you can send credit from one Etisalat UAE account to another prepaid number:
Method 1: Using Your Phone Keypad
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Dial the Code: Dial 100 [Recipient’s mobile number]* [Transfer amount] #. For example, to transfer AED 10 to the number 05XXXXXXXX, dial 10005XXXXXXXX*10#.
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Confirm the Transfer: Follow the on-screen prompts or SMS instructions to confirm the transaction.
Method 2: Using the My Etisalat UAE App
- Log into the App: Open the My Etisalat UAE app and log in to your account.
- Locate Transfer Option: Find the “Credit Transfer” or “Send Credit” section within the app.
- Enter Details Enter the recipient’s Etisalat mobile number and the amount of credit you want to transfer.
- Confirm the Transfer: Review the transfer details and confirm the transaction.