Last Updated on January 10, 2025 by admin
Polaris bank has unveiled their Vulte digital bank which allow customers Transfer money instantly from your account in any bank to any other bank account in Nigeria, carry out Cardless withdrawals and payments even when you forgot your card at home or you prefer to get things done without carrying it around.
In line with its commitment to deepen financial inclusion as well make for seamless banking while improving customer experience, Polaris bank Vulte digital allow account holder’s pay bills, airtime purchase and check account balance at no cost rate aside from internet .
According Polaris bank, (new and existing) customers have the opportunity to, among other activities, open accounts, set transaction limits, verify identity documents, register biometrics, ask questions and apply for instant loans!
Also read: How to Block Gtbank and Polaris Bank account
Vulte was a milestone in the bank’s pursuit of a strong and digitally-led retail brand as banks all over the world are working hard to make their services convenient, efficient and reliable to all customers using technology tools.
What can you do with Polaris Bank VULTe
Polaris Bank’s VULTe is designed to provide full banking services through your smartphone, making banking convenient and accessible anywhere. Here are some of the key things you can do with VULTe:
- Account Management:
- View account balances and transaction history
- Transfer funds between your own accounts and to other banks
- Set up and manage standing orders
- Bill Payments:
- Pay utility bills (electricity, water, etc.)
- Pay school fees
- Make other bill payments
- Airtime Top-up:
- Top up your own phone and other mobile numbers
- Cardless Transactions:
- Withdraw cash from ATMs without your physical card
- Make Point of Sale (POS) transactions without your card
- Loans and Advances:
- Apply for and manage loans
How do I sign up on Polaris bank Vulte?
- Go to the Google Play Store or the Apple App Store and download the VULTe app.
- Open the app on your mobile device.
- Follow the prompts to enter your personal details, such as your name, email, and phone number. You will also be required to input your BVN (Bank Verification Number) for identity verification.
- Set up a secure password and PIN for your account.
- For enhanced security, you may be asked to provide additional documents and complete a biometric verification using facial recognition or fingerprint.
- Review your information, submit your registration, and wait for confirmation
How much is my daily transaction limit on Polaris bank VulTe?
Your transaction limit depends on your account/wallet tier. These limits are defined by CBN and may change from time to time.
Tier 1
• Daily transaction limit is N30,000.00
• Maximum single deposit of N50,000.00
• Maximum cumulative account balance of N300,000.00
Tier 2
• Daily transaction limit is N100,000.00
• Maximum single deposit limit of N100,000.00
• Maximum cumulative account balance of N500,000.00
Tier 3
• Default daily transaction limit is N500,000.00. However, to increase it to N5,000,000.00 by CBN regulation, you will be required execute one-time indemnity on Vulte and enter your PIN and token when your daily (cumulative) transaction is above N500,000.
• Unlimited Maximum single deposit limit
• Unlimited Maximum cumulative account balance
Read: How To Block Nigeria Banks Account Or ATM Card in case of Fraud,theft
How can I increase my transaction limit from lower tiers to higher tiers?
To increase your transaction limit:
• Tap ‘Upgrade your account’ beside your profile picture.
• Tap to select your desired limit.
• Upload your Proof of Address, Other Means of Identification and Signature.
NOTE: You will be able to transact with your new limit after verification and approval of your uploaded documents which takes 24 hours.
Can I open a Vulte account if I live outside Nigeria?
VULTE is a full digital bank that can be accessed from any part of the world.
To open a Vulte account, simply download the Vulte app from Google Play or iOS App store and complete the account opening process on your smart phone or smart device without visiting any bank branch.
Read:Polaris Bank ussd transfer code to Buy Airtime,Transfer Money and Check Account Balance
What if I forget or want to change my Polaris bank Vulte PIN?
How to reset Polaris bank Vulte PIN,
To reset or change polaris bank VULTe” Mobile App PIN kindly follow the instruction below.
Tap the Menu bar at the top left corner of the Home page
Tap settings Select reset transaction PIN and follow the prompts to reset your PIN
How to change bank Vulte PIN;
Through the VULTe Mobile App:
- Log in to the VULTe app.
- Tap the Menu bar at the top left corner of the Home page.
- Tap Settings.
- Select Change Transaction PIN.
- Follow the prompts to change your PIN. You’ll need to enter your old PIN and then input and confirm your new PIN.
What to do when you forget my Password?
Should case you forgot your password to your polaris bank vulte account, kindly follow the steps below
- On the login page, click on “Forgot Password?”
- Follow the prompts to reset your password. You will typically need to enter your registered phone number or email address, and then you’ll receive an OTP (One-Time Password) to verify your identity.
- After verifying your identity, you can create a new password.
What happens if my phone/SIM gets lost, stolen or damaged?
Your money is safe. Vulte is protected by your password and PIN which are confidential AND SHOULD NOT be disclosed or shared with anyone.
Please always report lost, stolen phone/SIM immediately to our YES Center on: 0700-7652747, 08069880000 and 01-4482100 or send an email to yescenter@polarisbanklimited.com.
You may choose to block your account(s) by dialing *833*13*registered mobile line# from any mobile line. Note: You must have registered on USSD before you can use this option. Not registered yet? Dial *833*0# to register now
How to contact polaris bank vulte mobile app support?
On the home page, tap the Menu bar at the top left corner
• Select the “Contact Us” option
• Select the Complaint or Enquiry option and follow the prompts to send your message.
• Alternatively, tap the Social media icon, email yescentre@polarisbanklimited.com or call 07007652747, 08069880000, 014482100, 01270585
How to log in to polaris bank Vulte using Fingerprint?
Your device support fingerprint, you can log in using fingerprint/facial recognition by setting up Biometric Login under Settings.
To enable this feature;
• Tap the Menu bar at the top left corner of the Home page.
• Tap Settings
• Upload your Proof of Address, Other Means of Identification and Signature.
• Select Biometrics Setup and follow the prompts to set up Biometric Login.
