Most of my followers do ask me how they can block their bank account and ATM CARD via mobile phone in case of theft, suspicious transactions or card loss.
Last week i got a phone call from my military friend who’s currently in Maiduguri, Borno State North east Nigeria requesting to know how he can block his bank account temporarily due to fraudsters withdrawing money from his bank account.
Today i will teach you how to block various bank account ATM card in Nigeria.
1. First Bank
With FirstGuard, customers can automatically hot list or block Verve (Interswitch) ATM Card via mobile phone in case of theft, suspicious transactions or card loss. Simply SMS “BLOCK” to 30012 via the SMS alert number registered with your account.
2. GTB Bank
GTBank customers can now block their lost or stolen ATM Cards either with Mobile Banking via SMS OR internet banking
Mobile Banking via sms
Text Hotlink + YOUR ACCOUNT NUMBER to 0807666-5555
USSD CODE Option
Gtbank customers can Dial *737*51*10# to Hotlist/Block your Card from the comfort of your zone,anywhere and any time without visiting any branch
SMS Banking Option
send “hotlist<NUBAN to 0807666-555 from your registered phone number with your gtbank
Eg Hotlist 0123654732 to 0807666555
Email Option
Send email to complaints@gtbank.com or careonline@gtbank from your registered email address.
Provide then with
Cardholder name
Account Number
Last 4 digit of your card
once your details is received they will hot-list your card immediately.
GTconnect Option
+2348039003900
+2348029002900
Email:gtconnect@gtbank.com
Mobile banking Option
Login to your mobile banking with your username and password
Click on card hotlist
select card number and reason for hotlist
Review request and click continue
Provide answer to secret question and answer
click continue and enter your token code and click submit
internet banking
Log on to Internet Banking with your user id and password
– Click “Cards”
– Select card number and reason for hotlist
– Provide answer to your secret question
– Click Continue
– Enter your ‘token code’
– Click Submit
If you believe your PIN or Password has been compromised please call GTConnect on 0700 482666328
3. Fidelity Bank account
Fidelity bank customers can block their card via ussd code or internet banking the process is explained below.
HOW TO BLOCK YOUR CARD:
To block your card, dial
*770*911#
HOW TO ACTIVATE “INSTANT BLOCK”:
To disable your phone from Instant Banking services using any phone, dial
*770*911*08012345678#
HOW TO BLOCK YOUR ACCOUNTS:
To block your accounts, dial
*770*08012345678#
4. Zenith Bank
To stop all debit transactions from your Zenith bank account or block ATM card, simply dial; *966*911# from any mobile phone. Enter your account number then enter your AlertZ mobile number. Press “1” to continue and instantly block your account. To unblock your account, simply visit any Zenith Bank branch.
5. Stanbicibtc Bank:
To block your stanbic IBTC ACCOUNT or ATM card simply Dial *909#, select my bank …Then select service request and finally select Block Account.
Alternative Simply sends Block card NUBAN to 30909 via your registered mobile number. Replaced the NUBAN with the 10-digits of your account number Link to the card.
6. Union Bank Account
Union Bank customers can block their bank account or ATM card via sms or internet banking process. details below
Internet banking
Login to UnionOnline
Continue to your account
Click on self service
Select block/unblock debit card
Select your account
Input your security word
Enter Token and complete your request
Or call: +234-1-2716816
You can also make use of sms
Simply send ‘BLOCKCARD’ <SPACE> YOUR ACCOUNT NUMBER to 20123 from your registered phone number with union bank
Eg. Blockcard 0123456789 to 20123…please note this will only stop card related transaction including ATM and POS,UnionMobile and other card base transactions on the internet
Union Bank customers can also block their Card and unblock card) by dialing *826*21#
7. EcoBank
Ecobank customers can block their atm card or bank account number by
Call +234 1 277 2904 OR
ecobankenquiries@ecobank.com
8. FCMB Bank
The good news is that FCMB customers can block their bank account or ATM card by Dialing *329#, select self-service, select block account to block account
Telephone: 07003290000, , 01-2798800.
Email: customerservice@fcmb.com
Whatsapp: (+234) 09099999814 or (+234) 09099999815
Access call +23412802500
9. Unity Bank
A a Unity bank customer, to block your ATM card or bank account Dial: *7799*9*phone number#
Or Customer Contact Center
we_care@unitybankng.com,
customercare@unitybankng.com
+234 (0) 7080 666 000, +234 (0) 7057 323 226,
+234 (0) 7057 323 227, +234 (0) 7080 666 030
10. UBA
To Block UBA account number or ATM card simply Dial *919# from the phone number you used while opening your account, then press 8 to go to next, then press 2 to block debit Card (ATM card).
Or call +234 700 2255 822
11. wemabank
To block your WEMA bank account number or ATM card Call Purple Connect (Wema Bank Interactive Contact Centre): +243 (0) 80 3900 3700 and request that the card be hotlisted immediately.
12.Keystone Bank
To block your Keystone Bank ATM Card kindly send them an email via contactcentre@keystonebankng.com , or call +234 700 2000 3000
13.Sterling Bank
To block Sterling Bank account number or ATM card simply Contact :Customer Centre on 07008220000 (070078375464), 014484481-5 or send an email to customercare@sterling.ng.
14.Access Bank
For Access bank customers to block their account number or ATM card they should dial *901*911# to deactivate their USSD profile once their mobile devices get lost or stolen. OR Call (07002255222377), +234 1- 2712005-7, +234 1-2802500
contact centre email address contactcenter@accessbankplc.com
15.Polaris bank:
Securely for Skye/Polaris bank customers to block their account
1. From your registered phone with polaris bank simply dial *833*13#
2. From other phone number that is not link to your bank account kindly dial *833*13Registered mobile Number#
Call:
0700-POLARIS (0700-7652747)
0806 988 0000
01 448 2100
01 270 5850
Email:
yescenter@polarisbanklimited.com
16. Heritage Bank
To block Heritage bank ATM card or account Just type the short code *745#, extended by whatever service you want.
Contact Centre Numbers
+234-1-236-9000 0700-HERITAGE
+234-1-2369000
+234-1-6309000
For Complaints: complaints@hbng.com
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