Most of my followers ask me how they can block their bank account and ATM CARD via mobile phone in case of theft, suspicious transactions or card loss.
Last week I got a phone call from my military friend who’s currently in Maiduguri, Borno State North east Nigeria requesting to know how he can block his bank account temporarily due to fraudsters withdrawing money from his bank account.
Today I will teach you how to block various bank account ATM cards in Nigeria.
1. First Bank
With FirstGuard, customers can automatically hotlist or block Verve (Interswitch) ATM Cards via mobile phone in case of theft, suspicious transactions or card loss. Simply SMS “BLOCK” to 30012 via the SMS alert number registered with your account.
Also you make use of Mobile App to block your first bank ATM card :simply follow the steps given below to hotlink your card.
1. Open your First Bank Mobile App (First Mobile)
2. Press Option and then go to Card Services.
3. Select your card type and then click on the hotlist card, follow all instructions to complete the action.
GTBank customers can now block their lost or stolen ATM Cards either with Mobile Banking via SMS OR internet banking
Mobile Banking via sms
Text Hotlink + YOUR ACCOUNT NUMBER to 0807666-5555
USSD CODE Option
Gtbank customers can Dial *737*51*10# to Hotlist/Block your Card from the comfort of your zone,anywhere and any time without visiting any branch
SMS Banking Option
send “hotlist<NUBAN to 0807666-555 from your registered phone number with your gtbank
Eg Hotlist 0123654732 to 0807666555
Send email to firstname.lastname@example.org or careonline@gtbank from your registered email address.
Provide them with
Last 4 digit of your card
once your details are received they will hot-list your card immediately.
Mobile banking Option
Login to your mobile banking with your username and password
Click on card hotlist
select card number and reason for hotlist
Review request and click continue
Provide answer to secret question and answer
click continue and enter your token code and click submit
Log on to Internet Banking with your user id and password
– Click “Cards”
– Select card number and reason for hotlist
– Provide answer to your secret question
– Click Continue
– Enter your ‘token code’
– Click Submit
If you believe your PIN or Password has been compromised please call GTConnect on 0700 482666328
3. Fidelity Bank account
Fidelity bank customers can block their Atm card or account via ussd code or internet banking the process . To block your fidelity bank ATM card Simply dial *770*991# or call Trueserve number 01-4485252
4. Zenith Bank
To stop all debit transactions from your Zenith bank account or block Zenith bank ATM card, simply dial; *966*911# from any mobile phone. Enter your account number then enter your AlertZ mobile number. Press “1” to continue and instantly block your account. To unblock your account, simply visit any Zenith Bank branch.
5. Stanbicibtc Bank:
To block your stanbic IBTC ACCOUNT or ATM card simply Dial *909#, select my bank …Then select service request and finally select Block Account.
Alternative Simply send Block card NUBAN to 30909 via your registered mobile number. Replace the NUBAN with the 10-digits of your account number Link to the card.
6. Union Bank Account
Union Bank customers can block their bank account or ATM card via sms or internet banking process. details below
1. Login to UnionOnline
2. Continue to your account
3. Click on self service
4. Select block/unblock debit card
5. Select your account
6. Input your security word
7. Enter Token and complete your request
Or call: +234-1-2716816
You can also make use of sms to block Union bank Card
Simply send ‘BLOCKCARD’ <SPACE> YOUR ACCOUNT NUMBER to 20123 from your registered phone number with union bank
Eg. Blockcard 0123456789 to 20123…please note this will only stop card related transaction including ATM and POS,UnionMobile and other card base transactions on the internet
Union Bank customers can also block their Card and unblock card) by dialing *826*21#
To block your Ecobank account simply dial *966*911# from any Mobile device. Enter your account number followed by your Mobile number. Press 1 to confirm your request and instantly block your account.
Call +234 1 277 2904 OR
8. FCMB Bank
The good news is that FCMB customers can now block their bank account or ATM card by dialling – *329*911# (Dial from either Registered or Unregistered number) to block account
Also you can :
Telephone: 07003290000 , 01-2798800.
Whatsapp: (+234) 09099999814 or (+234) 09099999815
Access call +23412802500
You may also like : List of All Nigeria bank transfer limit using USSD and mobile banking
9. Unity Bank
To BLOCK Unity bank account or ATM card or bank account Dial: *7799*9*phone number#
Or Customer Contact Center
+234 (0) 7080 666 000, +234 (0) 7057 323 226,
+234 (0) 7057 323 227, +234 (0) 7080 666 030
To Block UBA account number or ATM card when your debit card is stolen or you think your account has been compromised; simply Dial :
1. Dial *919*10# to block a lost or stolen card
2. Dial *919*9# to freeze online transactions
You can also Contact UBA bank immediately on;
+234 1280 8822
+234 1631 9822
Or send then email: email@example.com
Or call +234 700 2255 822
To block your WEMA bank account number or ATM card: Dial *945# Select the self-service option provided by Wema Bank. Then follow the prompts on your screen to block your ATM card. Also you can block Wema bank cards by Calling Purple Connect (Wema Bank Interactive Contact Centre): +243 (0) 80 3900 3700 and request that the card be hotlisted immediately…… Also you can enable or disable your card at will via the ALAT app.
To block your Keystone Bank ATM Card or account simply DIAL *7111*911# This will enable you to place restrictions on your keystone bank account from any phone but to unlift the ban or unblock your account visit any of keystone bank……… Also send Keystone Bank an email via
firstname.lastname@example.org , or call +234 700 2000 3000
To block sterling bank ATM CARD or bank account, Account holders should dial *822*911# and follow the prompt message to block or hotlink card from any available mobile phone.Also you can Contact :Customer Centre on 07008220000 (070078375464), 014484481-5 or send an email to email@example.com.
Access bank customers can block their account or ATM card via ussd code. All they need is to dial *901*911#. The USSD code allows customers to deactivate their USSD profile once their mobile devices get lost or stolen. Also they can Call (07002255222377), +234 1- 2712005-7, +234 1-2802500
contact centre email address firstname.lastname@example.org for complaint
To block Polaris bank account or ATM CARD follow the Securely steps below to block their account
1. From your registered phone with Polaris bank simply dial *833*13#
2. From other phone number that is not link to your bank account kindly dial *833*13Registered mobile Number#
0806 988 0000
01 448 2100
01 270 5850
16. Heritage Bank
To block Heritage bank ATM card or account Just type the short code *745#, extended by whatever service you want.
Or Contact Centre Numbers
For Complaints: email@example.com
17. How to Block Standard Chartered Bank Nigeria bank account
To block Standard Chartered Bank Nigeria ATM Card or account simply follow the steps below.