Polaris Bank formerly known as skye bank has introduce mean where it’s customers can get their account statement and check account balance without the stress of visiting any branch for long customer care queue.
Polaris Bank, like other banks, has internet banking which allows its customers to gain access to their account information from anywhere in the world through the use of internet-enabled phone or PC should case you dont want to make use of ussd code.
Explore some of our self-service offerings on *833# Smart Banking and internet banking is an amazing process of getting thing done from your comfort zone.
Most time we do transfer money to relatives or customers and we get report from them that the money didn’t go through, if you in such case all you need do is to check your account balance or check your statement of account to know your next step of action.
How to Check Account Balance
There is no need brave traffic to visit the branch or stand in line queuing up to check your balance at the ATM. Dial; *833*6# on your mobile phone and follow the on-screen prompts.
HOW TO CREATE PIN OR RESET PIN
Firstly you need to create Pin before you can start using polaris bank ussd code.
Have you forgotten your PIN or accidentally locked your PIN? Contact POLARIS BANK for a PIN reset
Alternatively, dial *833# and follow the steps below to change your PIN and continue transacting:
Dial *833# from your phone line registered with Polaris Bank
Select option 9 or * on the menu (other services) click on send
Select option 1 for PIN change
Select the account number you would like to change pin for
Enter your current PIN or default pin (where a PIN reset has been done) in the ‘OLD PIN” field and send
Enter your new preferred PIN in the ‘New PIN’ field
Re-Enter your new preferred PIN to confirm
Your PIN has been successfully change
Check Account Balance
Steps to take
Dial *833*6# from your Polaris Bank registered line
Select option 6 to check your balance
Follow the prompts to enter your account Number
Enter any 4 digit number to be used as PIN (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration)
How to check Bank account statement
Before you can make use of internet banking you have to register for the service.
How To Register
Visit Polaris registration page<<<<Internet Banking Sign-Up
Kindly provide the details below
Please enter your Account Number
Please enter your email address
Please enter your Mobile Number
Click continue to fill in your other details.
A verification mail will be sent to your email address which you will have to click on a link to verify.
Also you receive an OPT code on your registered Mobile phone for verification.
After you have confirmed the registration .then login to Polaris Bank Internet Banking Portal.
Click on Account which is on the right side corner of your screen.
Select account summary and choose the account you wish to view statement for
Select the desired date
.Finally, download and print.
How to Transfer Funds (*833*3#)
Dial *833*Amount*Account Number# from your phone line registered with Polaris Bank (alert line), then follow the on-screen prompts.
Steps to take
Dial *833*Amount*Account Number# (e.g. *833*1000*1234567890#)
Select the bank of the account you want to transfer to
Verify the account Name
Select which of your accounts you want to transfer from
Enter your PIN to complete the transaction (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration
You can also transfer funds by following the steps below:
Dial *833# and select option 3 (Transfers) or Dial *833*3#
Select the account to debit
Select receiver’s bank
Enter the Account Number you would like to transfer to and click ‘Send’
Confirm the Account name and enter the ‘Amount’ to transfer
Enter your Pin (Please use your PolarisMobile PIN if you are a PolarisMobile user or enter the 4 digit PIN created during your registration for *833# registration)
HOW TO BUY RECHARGE CARD/Airtime
Dial *833*AMOUNT# to buy Airtime for yourself or dial *833*AMOUNT*PHONENUMBER# to buy airtime for others and follow the on-screen prompts to keep the conversation going.
You can also dial *833# from your mobile phone, select option 8 and follow the on-screen prompts.
Dial *833*AMOUNT# from your phone line registered with Polaris Bank and your line is instantly recharged
Third Party Top-up
Dial *833*AMOUNT*PHONENUMBER# (e.g. *833*100*08001234567#)
Select Account to Debit
You can also buy Airtime by following the steps below
Select option 8 on the menu (Airtime top-up) click on send
Select option 2 for third party
Select the account to debit
Select receiver’s network
Enter receiver’s phone number
Enter airtime amount
Enter pin (this should be PolarisMobile PIN for PolarisMobile users)